# Hale Hub — ModuleMD LLC

> Secure patient portal for accessing medical information and communicating with providers. (iPhone/iPad app by ModuleMD LLC.)

- Source: https://appshunter.io/ios/app/hale-hub/id1083641512 (this page in markdown: same URL + `.md`)
- Developer: [ModuleMD LLC](https://appshunter.io/developer/488007430)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.44/5 from 88 App Store ratings · 44 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 17 MB
- Languages: English
- Released: 2016-04-22
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hale-hub/id1083641512/reviews.md

## What is Hale Hub?

PatientMMD allows you to access your medical information and communicate with your medical provider’s office. 

-Don’t call and wait on hold. Send secure messages to the practice.
-Stay up-to-date. See practice notifications and alerts.
-View upcoming appointments and request new appointments.
-Get directions to your medical provider’s office.
-Access your telemedicine visits. Meet with your provider via video consultation with a single sign-on to the TeleMMD app.
-Check-in for appointments from your device.
-Request refills on your medications.
-View your lab results.
-Access statements and make credit card payments.
-Manage your family’s health information.
-For enhanced security, login with Touch ID. 
- You can add your health related data through Apple Health App.
-And more!
For help with this application, please contact your medical provider’s office.

## Key features

- Secure messaging with provider
- View practice notifications
- Appointment management
- Telemedicine video consultations
- Medication refill requests
- View lab results
- Online payment processing

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/hale-hub/id1083641512/reviews.md

### 1/5 — Terrible

*2026-06-09, version 2.6.3*

If I could give this app less stars, I would. It’s awful and I wish my doctor would change. Don’t waste your time.

### 1/5 — Terrible App

*2026-03-18, version 2.6.1*

I keep getting emails saying “a new document has been added to your….” I look in every category and there is nothing added- NOTHING! I have not recently gone for tests or seen my doctor. i do not have an appointment in the next week and even if I did why no reminder? There is nothing! I am fed up with these emails!

### 1/5 — Broken and does not work

*2025-08-26, version 2.6.0*

Would give it 0 stars if I could. Attempted to use the app to schedule an appointment and it won’t allow us to choose the proper location making the app effectively useless.

### 1/5 — Waste of time

*2025-06-25, version 2.5.9*

I can’t believe this app was actually used by a medical provider.  after just a few minutes without completing on all the forms the app stopped working. What happened to my data who knows? Don’t waste your time!

### 1/5 — Can’t even figure out how to get login

*2025-06-19, version 2.5.9*

I was instructed to use this app to make payment and being my first time, I do not have a username or email associated with it. There’s no way to even create one on the main screen. So I will uninstall the app and call them to make payment.

### 1/5 — Horrible App - don’t even try to download

*2025-06-12, version 2.5.9*

This app is one of the worst medical apps I have ever come across. My provider instructed me to use this to fill out patient paperwork, and between the provider having literally 23 forms to fill out AND how bad this platform presents and manages and fills the the documents, it was the worst experience I’ve ever had onboarding. The forms ask you to repeat the same information over and over, it ask you to the date in one format or another and is not consistent. It does not learn previous responses or save signatures. 

I stopped at form 7 of 23 and called it good. If my provider wants my paperwork then they can hand me some regular forms. Otherwise there is no chance of me doing it on this app.

### 1/5 — You should probably get a new doctor

*2025-06-03, version 2.5.9*

If this is what I’m going to have to deal with… I would cancel my appointment if it wasn’t past the cancellation window… I’m assuming, because I can’t even see that. 

I’m dreading the thought of dealing with the doctor because they use this app. 

If I could give it negative stars, I would. 

I already have high blood pressure. I’m going to have to go on a higher dose of if they make me use this.

### 1/5 — Zero stars

*2025-05-08, version 2.5.9*

App doesn’t open

### 1/5 — Nonfunctional

*2025-03-18, version 2.5.8*

Crashes at startup and is unusable.

### 1/5 — Not working

*2025-01-14, version 2.5.7*

Can’t get the app to launch and there isn’t a web option

## Frequently asked questions about Hale Hub

### What can I do with this app?

This application allows you to access your medical information, send secure messages to your provider's office, view upcoming appointments, request new ones, and access telemedicine visits. You can also request medication refills, view lab results, and make payments for statements.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### How does the telemedicine feature work?

The app provides access to telemedicine visits, allowing you to meet with your provider via video consultation. This feature integrates with the TeleMMD app for a seamless experience with a single sign-on.

### Can I manage my family's health information?

Yes, the application allows you to manage your family's health information within the app, providing a centralized place for multiple individuals' medical data.

### What are the security features of this app?

For enhanced security, the app supports login with Touch ID. Additionally, it allows you to add your health-related data through the Apple Health App, ensuring your information is managed securely.

## Version history (last 5 releases)

### 2.6.3 — 2026-05-19

- Skin Test 
- Appointment Booking

### 2.6.2 — 2026-04-13

- Added Skin Tests View

### 2.6.1 — 2025-09-20

- CC fee change.
- Bug fixes and performance

### 2.6.0 — 2025-06-29

- Bug fixes.

### 2.5.9 — 2025-05-07

- Bug fixes.

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## More apps by ModuleMD LLC

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All apps by ModuleMD LLC: https://appshunter.io/developer/488007430

## Related topics

[modulemd](https://appshunter.io/ios/topics/modulemd) · [haale health](https://appshunter.io/ios/topics/haale-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*