# Hallmark+ — user reviews > 556 indexed App Store user reviews of Hallmark+ by Hallmark Labs, LLC, rated 4.25/5 from 11,876 ratings. - Source: https://appshunter.io/ios/app/hallmark-plus/id472567577/reviews - App overview in markdown: https://appshunter.io/ios/app/hallmark-plus/id472567577.md - Rating breakdown: 5★ 8,217 · 4★ 1,340 · 3★ 474 · 2★ 465 · 1★ 1,130 ## What do users think of Hallmark+? Overall sentiment: negative **Pros** - 🚀 Fast app - 👍 Visually appealing - 👍 Seamless streaming - 👍 Lots of content - 👍 No commercials **Cons** - 🐛 Frequent crashes - 🐛 Glitchy playback controls - 🐛 Logging out issues - 🐛 Slow loading and buffering - 🐛 Unreliable app performance - 🐛 Lack of user-friendly features - 🐛 Limited content selection - 🐛 Outdated and repetitive movies/shows **Commonly reported bugs** - Playback issues - Frequent log-outs - Compatibility problems on various devices - Inconsistent app behavior **Most requested features** - Picture-in-picture mode - Resume watching from last position - Ability to remove items from 'Continue Watching' - Improved search and browsing functionality - More new and current Hallmark content - Individual user profiles ## Newest reviews (19 of 556) ### 3/5 — Terrible app *2026-09-03, version 8.161.2* App constantly glitching and telling me I have a IP restriction when I do not. It just randomly started doing this and my app is up to date. I’ve reached out to Halmark for help and they never helped me. Only replied and asked me a question. I responded and never received another message to help me. Instead I got an email asking me to do a survey. ### 3/5 — Great but has issues *2026-09-01, version 8.161.2* Some titles say IP restriction, due to being out of the US.. I’m in Florida! Following the instructions to trouble shoot and deleting and reinstalling the app doesn’t always work so some titles are not accessible which is very frustrating! It’s an issue for many I hear and I wish they’d fix it. ### 4/5 — Great app when working! *2026-08-27, version 8.161.2* I have had this after at least a year tried to go in on it earlier this week to watch something and is like my account never existed even though we have been paying 799 a month. I had to call Hallmark Customer Care and go in and cancel the one I had on there already and make a new one through them. It worked that night but then I tried to get on it last night it wouldn’t work. I tried to get on it this morning and sign in and now it’s saying they’re having technical problems. How am I suppose to enjoy this streaming app if I can’t watch anything due to their technical difficulties?!? The fact that you can only have two screens! My daughter has to make her own account! While the other streaming will allow up to 4 screens. Please get this app working!! ### 2/5 — Glitchy *2026-08-25, version 8.161.2* Ours glitches out and won’t even open half of the time. It’s pretty pricy to be a subscriber, and you certainly don’t get what you pay for when it is constantly signing you out or when you can’t get signed back in properly. I often the the circle of death as my kids call it. The loading circle that never stops loading. ### 4/5 — Needs work *2026-08-24, version 8.161.2* Love Hallmark. The app, needs some work. Home does not want to work and is doing a weird glitchy thing then black. Not sure why I need to keep signing in either. Good overall though. Only place currently I believe to watch Good Witch in b/t season movies specials. ✨ *synced to Apple TV to find/continue what I was watching last. ### 3/5 — Great programs, not so great app *2026-08-23, version 8.161.2* I love the shows, it the functionality of the app is lacking. It doesn’t keep show progress up to date between devices when watching a series, it would be helpful have a watchlist row on the Home Screen, and fast forwarding thru recaps and intros many time takes you to the end of the episode instead of just fast forwarding. It needs some work. ### 3/5 — App Inconsistent *2026-08-19, version 8.161.2* Love watching movies on my iPad but I don’t think I’ve been able to watch a full movie on the Hallmark app without interruption due to app issues. Frozen screens, IP Restriction message, even completely logging me out of the app in the middle of a movie. This is especially annoying for Always-On channels when movie continues. I work from home and don’t have issues with Zoom/Teams meetings or other streaming services so know it’s not Internet access. The issue is better when watching on smart tv vs iPad, but not always. ### 2/5 — Great content, flawed app *2026-08-06, version 8.161.2* Although I absolutely love the content for Hallmark+, so much so that it is a paid app… When downloaded on my TV, the app freezes almost daily. This requires me to uninstall it and reinstall. Hallmark needs to do better if they want to increase their market share. This type of frustration would not be easily tolerated by those not tech savvy. ### 1/5 — AppleTV app *2026-08-04, version 8.161.2* App constantly freezes and logs me out. Pretty much have to log in every time. Very frustrating. Content is good. ### 2/5 — Crashes and SLOW *2026-08-02, version 8.161.2* I’m trying to binge one of your series and the app keeps getting stuck and crashing. Very any ### 2/5 — App itself stinks *2026-08-02, version 8.161.2* I love Hallmark! The movies, shows, and cast! But the app itself stinks. It constantly freezes up and logs out. It’s annoying. ### 3/5 — Conflicted *2026-08-02, version 8.161.2* I love the content but, I don’t think I have ever been able to watch a movie without getting booted out multiple times. I can’t decide if it’s worth the extra money ### 1/5 — Super slow download *2026-08-01, version 8.161.2* It took over three hours to download a movie onto my iPad. Please improve your app to make it more usable. ### 2/5 — Censorship *2026-07-31, version 8.161.2* I’ve started watching the Murdoch Mysteries. I love this series, however, Hallmark has decided to censor parts of this show and in some cases skip entire episodes which is pure BS. I find this totally offensive! If a series doesn’t meet your narrow standards, then don’t put it on your streaming platform, instead of insulting us. You should be ashamed of yourself! ### 3/5 — Glitchy on AppleTV *2026-07-31, version 8.161.2* This app does well on most of my devices but on AppleTV it is very poor. It takes forever to load and I frequently have to logout and reopen it because it will not do anything. Please figure out why it is so poor on Apple TV. ### 1/5 — From 4star to 1 star *2026-07-30, version 8.161.2* I used to watch on my Apple Vision Pro, but recently when trying to launch the app, I get an error message that it is unavailable to play in my state (Arkansas). Not sure why, as it plays fine on Roku, iPhone and iPad. It will even play in web browser on AVP. Not using VPN and region setting is United States. Been on hold with Hallmark support for 31 minutes and no pick up yet - just hold music and “did you know” announcements. Ugh! ### 3/5 — Eh *2026-07-30, version 8.161.2* I like having a direct app to play all things Hallmark. However, it’s extremely glitchy. I have to constantly re-sign into it (daily) as I start and stop movies throughout a day. It’s an okay app, but I feel like it could be better, like other streaming services. ### 2/5 — Great shows….but lousy app *2026-07-30, version 8.161.2* We have the app on our Apple TV device. It asks us to sign in over and over. Sometimes even when we sign in it says “subscribe” next to the movie. Also, it locks up after watching 1 movie, making it impossible to select another movie with out closing the app and restarting. We have excellent internet and it still cuts the movie off and returns to the main menu. We love Hallmark movie so we put up with all the bother, but feel the app could be greatly improved for the Apple TV. ### 1/5 — Worst App *2026-07-30, version 8.161.2* This is the worst streaming app I have EVER used on my Apple TV. Runs slow, cannot pause it without hitting my remote several times. Randomly kicks me out of the show I’m watching. Moves slower than a snail. Please fix this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Vey Bad App *2026-09-05, version 8.161.2* This app has quit partway through a show and then went back to the beginning. What makes it even worse is that it only allows you to fast forward 10 seconds at a time. Even that is not awful enough as you first have to bring up a menu to access the ability to fast forward 10 seconds. This is literally the worst app I have ever used. ### 1/5 — Stability *2026-09-03, version 8.161.2* I have contacted Hallmark+ repeatedly about this issue. We’re constantly having to sign in. Halfway through a show it will turn off and you’ll have to go back in. I don’t know what to do to fix this. But Hallmark is not listening. ### 1/5 — Commercials on the live stream in the app? *2026-08-29, version 8.161.2* Why are there commercials in the live stream in the app? And I'm always getting kicked out and I have to re enter my password. Do better ### 1/5 — Have to update my phone *2026-08-22, version 8.161.2* Why would I need to update my phone to download this. ### 1/5 — Keeps logging out *2026-08-19, version 8.161.2* I have to sign in every time I use this app. ### 1/5 — I should not have sing in every 30 minutes. You need app fix terrible for cost. Every time login. *2026-08-18, version 8.161.2* Your one star every day sign in start today until fix bug . ### 1/5 — Always makes me reenter login credentials *2026-08-13, version 8.161.2* The AppleTV app constantly logs out and we have to reenter credentials. Very annoying! ### 1/5 — So many glitches… *2026-08-12, version 8.161.2* This app is really frustrating. It appears to proceed to the next episode, doesn’t move to the next episode. It just spins and spins on a black screen. Which means every single time I have to close the app and reopen. It forces me to sign back in every single time, which is pretty crazy for. ### 1/5 — Not Again!!! *2026-08-10, version 8.161.2* The most irritating App! Constantly requesting to sign in even in the middle of a movie. Down time and useless support. ### 1/5 — Always frustrated *2026-08-04, version 8.161.2* This app is the worst streaming app I have ever used. It does not stay signed in, it kicks you off in between episodes and can’t reboot. I go to reset the app and you have to sign in every single time. No remember me button. It’s just so bad. Not acceptable in my opinion. Also, the closed captions are incredibly small on my tablet. Minuscule. There is no way I can find to make it bigger. Please fix these issues. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app, but I have a few suggestions! *2026-08-12, version 8.161.2* I love the app, but I have two recommendations: please make the skip forward and skip backwards buttons much larger. It’s often very difficult to click on them. Also, when moving the scrubber along the progress bar, it would be useful to have a preview of where you are in the movie/episode, as is done in other streaming platforms. ### 5/5 — Can not get into Hallmark+ *2026-07-28, version 8.161.2* I guess you are not interested getting me access to Hallmark+ !!!! ### 5/5 — Love It *2026-07-24, version 8.161.2* It is an incredible App. You see movies and series not shown on TV. Also! Love the “Watch every Hallmark movie by year!” option. It goes back to 1989 until 2026. So worth it. You can also put an actor/actress’ name in the search area and find all their movies/series. ### 5/5 — App has gone downhill!!! *2026-05-20, version 8.154.1* Update: 05/2026, Downloaded this App for a 3rd time, and 3rd time was NOT a charm. Now, I get into the App, click on “Series” and no matter what “Series” I choose the App freezes up and I can’t select anything!!! They should stop having Hallmark actors trying to sell the App via TV Commercials because the App is Terrible!!! 06/2025, This is the 2nd time I downloaded the App hoping it had improved, sadly I was disappointed, even though on my Smart TV I have “captions/subtitles” turned off, every time I open the App on my TV and choose a movie and/or show the “subtitles” start, and I have to go into the movie/show and choose subtitles, then choose subtitles “Off”. It’s ridiculous, I will not being trying for a 3rd time, as I don’t feel it’ll be a charm. ### 5/5 — Love this channels *2026-04-02, version 8.154.1* Love Hallmark channels ### 5/5 — Love the show The Way Home *2025-10-28, version 8.143.0* I just downloaded it to watch my new fav show, The Way Home, and I’m revising my other review because it was user error lol. Love these feel good shows and movies. Honestly I thought TWH was based on a book and turns out it’s an original. Great show and highly recommended. ### 5/5 — Love it *2025-08-02, version 8.133.2* I haven’t had any problems with this app yet and I’ve used it several times to watch full movies while away from my TV. I would 100% recommend getting HM+ if you love the movies. It’s so convenient to watch whatever you want instead of waiting to record it. ### 5/5 — Great so *2025-07-27, version 8.133.2* I downloaded the $7.99 plan but my daughter didn’t get on her phone? It says up to two screen? I did she not get on her phone? ### 5/5 — I love this app *2025-06-28, version 8.133.2* I love this app because I can watch Mystery movies with some romance and I get a so caught up with my movies. ### 5/5 — App seems to work well *2025-01-17, version 8.126.10* The app has worked well for me so far. No issues. And they’ve just made the app even better in recent months with so many new things added. But one thing I’d love to see that it doesn’t have is individual profiles like the other streaming services have. There’s more than just me in my home that uses the app on our tv. It’d make things easier for everyone to have their own profile. I’m hoping there’s plans to add that feature. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*