# Hallmark TV — user reviews

> 114 indexed App Store user reviews of Hallmark TV by Hallmark Channel, rated 4.63/5 from 23,116 ratings.

- Source: https://appshunter.io/ios/app/hallmark-tv/id739360888/reviews
- App overview in markdown: https://appshunter.io/ios/app/hallmark-tv/id739360888.md
- Rating breakdown: 5★ 19,039 · 4★ 1,968 · 3★ 697 · 2★ 385 · 1★ 1,025

## What do users think of Hallmark TV?

Overall sentiment: negative

**Pros**

- 🚀 Fast app
- 🎥 Lots of movie options
- 📺 Live TV access
- 🤝 Integrates with cable/satellite provider

**Cons**

- 🐛 Frequent crashes and errors
- ⏱️ Too many commercials
- 🔄 Can't resume movies from where you left off
- 🚫 Can't fast forward or rewind
- 🤯 Frustrating navigation and usability issues

**Commonly reported bugs**

- Login issues with cable/satellite providers
- Playback freezes and crashes
- Randomly logs out users
- Incompatible with certain devices and platforms

**Most requested features**

- Add Hulu as a login option
- Allow rewinding and fast forwarding
- Save progress in movies
- Improve commercial frequency and repetition
- Expand movie and show selection

## Newest reviews (18 of 114)

### 2/5 — Always Issues Loading unable to get on iPad

*2026-01-01, version 4.103.0*

Love it when it works which is rarely without issues. Please fix ASAP

### 2/5 — Need a new set of wigs

*2025-11-30, version 4.103.0*

Most of the wigs and hairpieces make the actors look like spaniels. The guys’ toupees look ridiculous ..,like a mop on their heads, and the same with the women. I’m surprised the actors aren’t saying something about it themselves.

### 2/5 — Desparately Needs Picture-in-Picture Capability

*2025-11-11, version 4.103.0*

In 2025, there is no excuse for a streaming app to NOT have picture-in-picture capability. Picture-in-picture capability is what allows a viewer to continue to watch content at the bottom of their screen while they do other things on their device such as check email or work in documents. Most streaming apps (Prime Video, YouTube, Vudu, Google TV, Peacock, etc.) offer picture-in-picture capability. Those streaming apps that still do not have picture-in-picture functionality in 2025 are severely lacking and behind the curve. This could be a really outstanding app. The Hallmark channel has many fans, and this app allows them to watch one of the Hallmark channels live. HOWEVER, the lack of picture-in-picture functionality seriously makes this a very poor, behind-the-times app. Please update the app ASAP to provide picture-in-picture functionality.

### 2/5 — Fix the error message

*2025-02-12, version 4.103.0*

Love the movies all good options but you get a message that something is wrong every 10 minutes. 😳😳

### 4/5 — Where is the watch list???

*2025-01-07, version 4.103.0*

Where is the watch list?
Lets me add movies to watch list but can’t find the watch list

### 3/5 — Casting rarely works

*2024-12-06, version 4.103.0*

I love watching these movies, keeping lighthearted content on when I’m working in a room that doesn’t have a cable box. The biggest problem is the consistent loss of the ability to cast movies from the app. I’ve logged out and back in. I’ve deleted the app and downloaded it again. I continue to get the “Oops something went wrong” notice once I choose the movie to watch after connecting the app to the casting device. It has been this way for months. Please fix this!

### 1/5 — So frustrating!

*2024-12-01, version 4.103.0*

I love Hallmark, but this app is so frustrating. If you miss something near the end of the movie because you are interrupted, there’s no going back because rewind doesn’t exist in Hallmark app land. You just rewatch it with 8 million commercials or use your best deductive reasoning skills to catch up. Additionally, you are forced to watch endless commercials, which is painful when you pay for programming. We even pay for YouTube and Hallmark; plus, I tried subscribing to the Hallmark plus app too. There has to be a better way. It’s disappointing. Additionally, if anyone from Hallmark is reading this, this is the first review I have left on an app for as long as I can remember, so that’s how strongly I feel about this app.

### 1/5 — Can not get it on my tv

*2024-11-25, version 4.103.0*

I’m really disappointed

### 2/5 — Glitchy app with U-verse

*2024-11-20, version 4.103.0*

App keeps kicking us out after each commercial break. Need to login each time and re-enter new code after commercials when streaming movies. Very annoying.

### 2/5 — Commercials stall

*2024-10-16, version 4.103.0*

Not loving this app. Downloaded because Hallmark Mysteries movies are not recording on my tv app. The programs run fine, but the non-advancible commercials all stall in the same place each time and then they all repeat again.

### 1/5 — Needs work

*2024-10-14, version 4.103.0*

Every time a commercial comes on during a movie, it buffers

### 2/5 — Ridiculous

*2024-10-12, version 4.103.0*

Five minutes to show two minutes of commercial five minutes of show two minutes of commercial five minutes of show two minutes of commercial and it doesn’t stop

### 1/5 — Not Happy.

*2024-10-05, version 4.103.0*

I don’t have cable. I have a firestick. So I can’t watch this app at all. No option to pay for app.  No happy with this

### 1/5 — Won’t work if you have quit cable

*2024-09-25, version 4.103.0*

Sadly I downloaded this app only to discover that I can’t just pay for it out of pocket. Hallmark apparently hasn’t gotten the memo that cable is dying. Deleting and going back to my PassionFlix app. Your loss Hallmark.

### 1/5 — Can’t log in

*2024-09-10, version 4.103.0*

I’m a Hallmark FAN! I know all movies end in happily ever after but there’s something about them especially the Christmas movies that keeps me watching. For about a month now, I am unable to log into the app using my information from my cable provider. It says I do not have the channel which in fact I do. I tried to contact App Support but it says the page can not be found. Please advise.

### 2/5 — It’s fine when it works…

*2024-07-13, version 4.103.0*

This app has quite a lot of content which is great. However, the iPad app crashes all the time, and I am using up-to-date software. also, there are some instances where a series or a movie just refuses to load.

### 3/5 — Mostly like

*2024-04-08, version 4.103.0*

I like being able to watch Hallmark while on the go. I love this app because I log in with my provider and it’s not an additional cost. A couple things I don’t like- 1- you can’t fast forward or back up the movie. I already pay for the Hallmark channel. Stop forcing me to watch ads. 2- lately, the app has been cutting off the last minute or so of shows and movies. Since most movie’s plots wrap up on the last 10 minutes, missing that time is annoying. Please fix it so we can see the ending and at least part of the end credits before you cut off the viewing.

### 1/5 — Worthless

*2024-03-20, version 4.103.0*

After last update I can no longer watch hallmark. States error message that it's not part of  my subscription when in fact it is. Now worthless

## Most critical reviews (10 lowest-rated)

### 1/5 — What’s up with Hallmark app?

*2026-02-24, version 4.152.0*

This app is just terrible.  I have read other reviews and they are experiencing the same problems I have.  Have to keep logging in, can’t log in, oops something went wrong, can’t rewind, can’t fast forward, doesn’t hold place where you left off, etc, etc.  I don’t understand why Hallmark wouldn’t want people to watch their shows.  Fix the app. How hard can that be?

### 1/5 — Not the same

*2026-02-04, version 4.152.0*

The upgrade cuts the movie off before it ends and goes directly into the next one on the app. It used to stop at the end of the show and you could choose what you wanted to watch next.

### 1/5 — 4.152.0 Update fail

*2026-02-01, version 4.152.0*

Starting January 26,2026 the app started to automatically play another movie.  It gives you a 5 second warning with no clear directions on how to stop it. It also cuts off the end of the movie that is presently being watched. There is no way to go back to the movie you were watching and pick up where it cut off. The app starts the movie from the very beginning again. Please turn off this new feature. It is not helpful and makes for an unpleasant user experience. I’ve used this app for many years and enjoy being able to access Hallmark movies on the go with my TV subscription. I would give the app a 4.5 star rating but this update deserves negative stars.

### 1/5 — App needs work

*2026-01-21, version 4.103.0*

Whenever I watch a movie, it cuts off the last minute or so of the movie.  So frustrating because you miss so much in that last minute.  It worked much better last year when you were on the Peacock app. And the close captioning doesn’t work. I set it up on every movie I watch and it has worked once.

### 1/5 — Don’t waste your time.

*2025-12-17, version 4.103.0*

App doesn’t work. I’ve tried downloading a couple times and after selecting the provider, the download comes to a screaming halt.  You get just a blank page.  They need to do some serious improvement!

### 1/5 — Crashes

*2025-12-06, version 4.103.0*

App just keeps crashing and won’t open

### 1/5 — Glitch?

*2025-11-28, version 4.103.0*

The app hasn’t been working right for weeks. I’ve deleted it and reinstalled, iOS is up to date. Restarted iPad. Nothing works. When I click on Hallmark channel live it says “Oops! Something went wrong. Pleas try again” in an infinite loop! I’d love to watch your Christmas movies but it just isn’t possible right now. Please fix it. Thanks in advance.

PS when I try to go to App Support, I get this message, “Missing page
This page has not been configured as expected.”
Ugh

### 1/5 — Needs improvement.

*2025-09-27, version 4.103.0*

I love hallmark but this is ridiculous for those of us that don’t have cable tv or satellite.  I guess we have to wait till the shows/movies get to hallmark+

### 1/5 — Stop Launching Browser

*2025-01-28, version 4.103.0*

Can you please stop launching the browser if the screen is touched during one of your advertisements.

### 1/5 — Frustrating

*2024-12-11, version 4.103.0*

I constantly get thrown out of shows with a message that says “oops, something went wrong. Please try again.” And I can’t get back to the show without exiting out of the app several times and trying again. I have deleted the app completely and started over, and my internet connection is fine. I don’t have problems with any other app. Not sure what else to try but when I contacted support I got another error message (not on the same device.) ugh! I just want to watch my Christmas movies!

## Most praised reviews (10 highest-rated)

### 5/5 — No thank you to gay movies

*2025-11-25, version 4.103.0*

I don't care for the gay movies but to each his own .

### 5/5 — All channels needed in the app

*2021-12-23*

I love all the Hallmark channels. One thing I still resent: I have Liberty Cable of PR and this service includes all Hallmark channels, but the app will not allow me to see all three channels. The Cable service assured me that the only reason this occurs is because The Hallmark system doesn’t allow me to see all the channels in the app and they can’t do anything about it. 
My plead is this: allow the app users to see all three channels. The cable carrier charges a great deal of money for the service and states Hallmark needs to do the rest. Please allow cable customers to see all the channels they love to watch “on the go” in the app. Your movies are wonderful to watch at all times. Thank you

### 5/5 — I love the Live Feature!!

*2020-11-11, version 3.0.15 (15084)*

I love The Hallmark Channel and I really love the live feature on the App! I’m able to watch Hallmark and Hallmark Movies and Mysteries no matter where I go! 
That being said, I’ve been watching several Christmas movies and they tend to cut off. I have to restart and there isn’t a way to fast forward to the part I was on. When I start over, I have to rewatch the commercial I just watched. I don’t mind commercials and waiting until a commercial is over to fast forward, but I do mind having to start all over in a movie.

### 5/5 — Only sane channel on the network.!!

*2020-08-05*

Love the channel!! A couple of things:
I’ve had a lot of problems with the app since this last update. You can be watching a movie and all of a sudden it’ll just go to the main menu for no reason. Can you please correct this on another app version. Also not a big fan of your late night programming on either channel. Please, if you can, look at movies and other programming that shows a positive note like your Christmas movies do. That’s why I like your network. Because a lot of your movies present a positive image to “all “people. It’s the only channel that I know of that provides this.
Thank you.

### 5/5 — A God sent CH!!

*2020-05-08, version 3.0.13 (15020)*

This is my most favorite channel ever!! Been watching it for year i love the xmas movies shoot im shore i have watched them all its like i need more i love just the everyday movies they bring so much light into my life and reminds me of the good old days of me growing up and how nice my family is thx so very much hallmark ur simply amazing please keep making great wonderful movies that touch our souls and fill us with joy ur a blessing its so great to see good on tv so thx so much!! For ever fan Nora

### 5/5 — When Calls The Heart

*2020-04-21, version 3.0.13 (15020)*

My husband and I enjoy all of your movies. A bit predictable but still enjoy. My husband is 72 years old and a Vietnam vet and he always sits with me to watch your movies. That being said our favorite is When Calls The Heart. We enjoy the storyline, locale, era of story. We only wish the show had a longer season. Also, we have heard rumors that the show has not yet been renewed. Please renew, all of us need something with heart.  Thank you for reading this, Dave and Jo Zapatka

### 5/5 — Disappointed

*2019-10-24, version 3.0.7 (14751)*

I am an avid hallmark watcher. I thought this app was great being that I could watch it on the go especially now that the countdown to Christmas was going to begin. This app falls short for watching the live TV movies. It constantly freezes and some type of glitch happens where it looks like the movie is in fast forward. I am very disappointed. Hallmark has the best movies but unable to watch them on the go.

### 5/5 — Whats on now

*2019-09-21, version 3.0.7 (14751)*

My tv provider is mediacom and the channel for hallmark in my area is 71(SD) and 571(HD) the guide shows otherwise they are ahowing in both channels what is shown on the guide for channel 571 and on channel 71 theres a different guide i contacted my provider and they said i should contact hallmark so they can figure out whats going on and funny thing is that on the app they are showing live what is shown on the guide for channel 71 help please bring back hallmark channel sd exactly whats shown on the guide my provider is mediacom cable and im on the Nogales/ Rio Rico area in Arizona

### 5/5 — I love Hallmark Channel !!

*2017-09-30, version 2.4.0*

The movies and series are great to watch it makes you feel happy . The app is great I have no problems with the app the commercials are short that is a bonus to me unlike some apps the commercials are long. The movies are great and the actors and actresses are great. I love watching Hallmark Channel at Christmas time the movies helps you to remember the true meaning of what Christmas is all about. I will always recommend the Hallmark Channel app to all my family and friends. Thank you Hallmark Channel for making great movies.

### 4/5 — So many commercials

*2025-02-09, version 4.103.0*

Counted 10-15 commercials each break. Also can’t fast forward or rewind any shows. Playback has the features but it doesn’t work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
