# HALO by Kairoi™ — user reviews > 22 indexed App Store user reviews of HALO by Kairoi™ by Venn city. - Source: https://appshunter.io/ios/app/halo-by-kairoi/id6753144009/reviews - App overview in markdown: https://appshunter.io/ios/app/halo-by-kairoi/id6753144009.md ## Newest reviews (2 of 22) ### 1/5 — App Crashes *2026-04-29* App crashes while trying to submit a maintenance request ### 1/5 — Useless *2026-04-01* I don’t care about hotspots near me. I don’t care who lives near me. I just want to be able to pay rent. THATS IT!!! AND IT FAILS AT THAT!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — overcomplicated *2026-08-04* i need my rent/complex app to do exactly two things - service requests and pay rent. not simple to find where you pay rent in this app and dont love that i was forced to sign up for bilt to use it (in my opinion should be the first thing when i open this app). everything else is extra and frankly i feel this was super over designed. plus the app crashes every single time i try to use it (my app is up to date i checked) ### 1/5 — Crashes more than any app I’ve ever used *2026-07-25* Guys… have you like, tested your own app? ### 1/5 — Garbage *2026-07-22* Outsourced template garbage, forced to switch to this dog water app from Livly. Hate it. ### 1/5 — Terrible *2026-06-03* App constantly crashes. Barely works when trying to pay rent through bank, so always have to pay via debit card which conveniently tacks on additional charges. ### 1/5 — Forced to download *2026-06-01* Got forced to download this to pay my rent. For absolute no reason. And now it keeps sending me spams for events I didn’t ask for. ### 1/5 — Can’t Pay Precursory Fee *2026-06-01* I try to pay my move in fees using my BILT account and it sends me the code to use for MFA. Once I enter that code, it says that the application needs to be updated and leaves me stuck on the MFA page. ### 1/5 — Bad *2026-05-04* This app is bad. The only thing I need to use it for is pay rent and they may that as difficult as possible. They hide it behind as much adds and junk as possible. It is a poorly designed app and it’s clear the only thing they care about is their rewards/points program. Trash app, and they use Bilt which is even worse. Would give it zero if I could. ### 1/5 — Cannot PAY RENT! *2026-05-04* I tried to pay rent at 3 PM on Sunday, May 3, 2026 and the app is not user friendly and the instructions to pay rent do not align no where on the app! This is extremely inconvenient! ### 1/5 — Too slow! Can’t pay rent! *2026-05-03* Stupid apartment community forced this app on us, and it doesn’t work! Trying to pay rent but getting spinning wheel of death. So frustrating! How do I pay my reeeent-uh?!?! ### 1/5 — Others unit information showed up in bilt. *2026-05-01* Others unit information showed up in bilt. ## Most praised reviews (10 highest-rated) ### 5/5 — Super intuitive and clean *2026-06-25* Honestly, the design is simple and everything is exactly where you'd expect it. My parents could use this with zero help. Worth every tap. ### 5/5 — Package notifications are clutch *2026-06-22* In short, I get a ping the second a package arrives and can grab it on my way in. No more missed deliveries. Couldn't be happier. ### 5/5 — Simplest rent payment anywhere *2026-06-21* Happy to say, one tap, done, rewarded. I tell my friends in other buildings how good this is. Highly recommend. ### 5/5 — Booking amenities is effortless *2026-06-21* Genuinely, reserved the rooftop for a birthday in under a minute. No emails back and forth with the front desk anymore. Couldn't be happier. ### 5/5 — Keeps the whole building informed *2026-06-21* Truly, important updates reach everyone instantly now. Communication has never been this good. Couldn’t be happier. ### 5/5 — A huge upgrade for residents *2026-06-21* A few months in compared to how my building used to communicate, this is night and day. Massive improvement. Can’t imagine going back ### 5/5 — Everything a resident could want *2026-06-17* Not gonna lie, payments, bookings, community, support, it covers it all and does each part well. Such a great addition. ### 5/5 — Nice experience! *2026-06-09* Properly manger switched from another app to this one. Super easy to use, especially to book amenities and track maintenance requests. The events section is nice too there’s a lot of good stuff in there. ### 5/5 — Couldn't imagine living without it *2026-06-08* Quick note: after a few months, going back to email and paper notices sounds painful. This is the way. Such a great addition. ### 2/5 — Crashing *2026-05-17* The app always crashes when I try to make a servicing request. I have to try like 10 times before I can complete it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*