# Halo Fitness — user reviews > 10 indexed App Store user reviews of Halo Fitness by Fit Cloud Technology Ltd, rated 2.40/5 from 11 ratings. - Source: https://appshunter.io/ios/app/halo-fitness/id1348398358/reviews - App overview in markdown: https://appshunter.io/ios/app/halo-fitness/id1348398358.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 7 ## Most critical reviews (10 lowest-rated) ### 1/5 — Received login but can’t wait se app *2021-07-16, version 2.40.3* I downloaded the app and received an email advising my user name (no password). The app will not log me in as it does not recognize my email address. FYI- no way to just join using the app screen with my email address. Send Reset password link just tells me that it doesn’t recognize my email ### 1/5 — User UNFRIENDLY *2018-12-18, version 1.6.6* So I download the app at my gym (after downloading the older now unsupported LFConnect app) and the app won’t even let me sign up. It only displays email and password fields and nothing for me to start a new account. Searching on the web there are plenty of sites explaining why it’s so great to have Halo be part of your gym and how trainers can use it but I don’t even think the people at my gym know it exists. I’m really not sure how this app passed any beta testing and am skeptical about how it can actually help me in any way. The other review is not glowing either so not sure what code monkeys you have behind this app, but it might be time to feed them. **Developer response:** We're sorry to hear that you've had a negative experience with Halo. Sounds like your facility is not a member of Halo Fitness Cloud. Your feedback is valuable to us and we'd be happy to hear more of your thoughts at appsupport@halo.fitness ### 1/5 — Not good *2018-12-11, version 1.6.6* I can log in but the app is very difficult to use. Multiple clicks needed to simply log in on equipment. It terminates some of my sessions and doesn’t for others (It logged me in for 76 hours on an elliptical). Also why doesn’t this operate on my iWatch? Seems that the greater purpose of this app is to support selling fitness plans and other activities. Needs a whole rethink in design. **Developer response:** Thank you for taking the time to get in touch with us. We are currently working hard to improve the training experience within Halo Fitness app. Your feedback is valuable to us, we'd be happy to hear more at appsupport@halo.fitness ### 1/5 — Doesn't Work *2018-08-19, version 1.4.0* Can login, send password reset, nothing happens. Clearly not supported. Shame on halo. **Developer response:** Hi, thank you for your feedback. We are currently working on this problem and look to improve this current issue as soon as possible. ### 1/5 — Doesn’t work *2018-07-01, version 1.3.1* Logged in for first time on a treadmill. Created account Has profile icon on treadmill interface but you can’t log in to modify it. Was looking for something that tracked progress history. I get email saying I registered and no link. Downloaded app and it doesn’t recognize my username/password. App doesn’t have a registration account Some very basic fundamental stuff is not included or working in this app. Should get no stars because it doesn’t work at all. Stick to Nike or other major apps. **Developer response:** Hi, thank you for your feedback. Your login requires to be setup by your facilities system first, your gym can allow you access into the app. We are looking into the problems we currently are experiencing with password links and look to have a fix in a update within the next few days. Please contact us at appsupport@halo.fitness for further support. ### 1/5 — Does not even load *2018-06-09, version 1.3.0* Seems to be a fake app that doesn’t log you in. Should be taken down. **Developer response:** Hi, your exerciser account is created within your fitness center, please can you help us to support you by contacting us at appsupport@halo.fitness and we can help in contacting your fitness center for you. ### 1/5 — Doesn’t work *2018-05-18, version 1.2.1* Doesn’t recognize account created days ago at gym **Developer response:** Hi, please can you let us know which facility you are a Halo Fitness user at? We can help to activate your account, email us at appsupport@halo.fitness ### 1/5 — doesn’t let you log in *2018-05-07, version 1.2.1* The app won’t let me log in, keeps saying my password is incorrect. I’ve reset it and checked multiple times that it’s right, so the problem is with the app. **Developer response:** Hi, we are working hard to fix this problem and look to have a update coming out within the next few days. Please contact us at appsupport@halo.fitness for any other support. ### 1/5 — Doesn’t work. *2018-05-01, version 1.2.1* It simply doesn’t work. Can’t log in. Can’t create an account. When you visit their website on a browser, you can’t create an account there either. My gym has told me this is the app that syncs to all their machines but there’s no way to access it and the gym staff don’t know how to fix it either. **Developer response:** Hi, thank you for your feedback, please can you let us know which facility you are a member at? We can contact them and hep support you receiving a username to login to Halo Fitness, please email us at appsupport@halo.fitness ### 5/5 — Great for personal training *2019-05-09, version 2.0.0* I love the training plans I receive from my trainer! This app helped me track and reach my fitness goals! **Developer response:** Thanks for taking the time to leave us such a nice review. We're thrilled to hear that the Halo Fitness app is helping you reach your fitness goals! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*