# HALO Home — user reviews

> 104 indexed App Store user reviews of HALO Home by Cooper Lighting, rated 3.70/5 from 593 ratings.

- Source: https://appshunter.io/ios/app/halo-home/id1313470202/reviews
- App overview in markdown: https://appshunter.io/ios/app/halo-home/id1313470202.md
- Rating breakdown: 5★ 335 · 4★ 56 · 3★ 29 · 2★ 39 · 1★ 134

## What do users think of HALO Home?

Overall sentiment: negative

**Pros**

- 🚀 Easy setup and use
- 🔌 Works well with Alexa and Google Assistant
- 👍 Flexible and customizable lighting arrangements
- 💡 Ability to link exterior lights to motion sensor

**Cons**

- 🐛 Bluetooth connectivity issues
- 🐛 App crashes and bugs
- 🐛 Unreliable device pairing and syncing
- 🐛 Unintuitive and confusing app interface
- 🔋 Frequent loss of connection and settings

**Commonly reported bugs**

- App unable to connect or add new devices
- Lights randomly turning on/off or changing color
- Schedules and scenes not working as expected
- Account creation and login issues

**Most requested features**

- Ability to sort devices, groups, scenes, and schedules
- Circadian lighting controls to mimic natural daylight
- Integration with more smart home platforms
- Improved app stability and performance

## Newest reviews (20 of 104)

### 3/5 — App needs an update

*2023-12-15, version 1.17.2*

Lately the app doesn’t turn lights on or off. And it shows some lights on when they are not. We installed a set upstairs and it was working well. Recently we have added more lights downstairs and it seems to be overwhelming on the app..

### 1/5 — Not truly a smart home product

*2023-10-19, version 1.17.2*

The original manufacturer is Avi-on and they have no intention of adding features or extending this product. Therefore it’s a terrible investment as it will not incorporate Matter or even basic functionality like smart things or home assistant. App is ok but very basic, blasts the light on or off if you hit the slider wrong…not as elegant as others.

### 3/5 — Sync issues

*2023-10-07, version 1.17.2*

Unlike other smart switches and lights app, this one cannot sync lights current status when they’re turned on or off using wall switch. Why? It’s such a bare minimum requirement for anything smart and something that can be operated via app, voice, or manual wall switch. 

This app also loses connection frequently. The app needs a lot of improvement.

### 1/5 — Useless…doesn’t work at all

*2023-07-26, version 1.17.2*

Haven’t been able to connect switches. Doesn’t even give the option to add devices.  Plus sign is greyed out.

### 1/5 — Unusable

*2023-02-09, version 1.17.2*

I cannot verify creating an account because the link it emails me comes back broken no matter how many times I try.

### 2/5 — Recurring app crash, cloud sync issues

*2023-02-03, version 1.17.2*

Attention: Avi-on Labs, Cooper Lighting

What is the get-well plan? Timeframe?

### 1/5 — Absolute garbage

*2023-01-10, version 1.17.2*

Consistently fails to work. Disconnects. Won’t repair. And then you can’t remove because it won’t connect to remove. Absolute garbage.

### 1/5 — App needed to adjust color temp???

*2022-12-30, version 1.17.2*

I am in disbelief that the halo recessed leds I purchased require an app and account registration to adjust the color temp. Just put a switch on the light!!! 

Also, the app could never find my hardware, so I’m screwed either way. Into the trash they go.

### 1/5 — FIX YOUR BUGS!

*2022-12-17, version 1.17.1*

On iPhone 13 running iOS 16.1.2, your latest update crashes out upon starting it. Make the app UTTERLY USELESS.

### 2/5 — Disappointing

*2022-09-20, version 1.16.1*

The app is very slow and crashes. We were hoping to use with Alexa but you need to purchase a bridge in order to use, which is something it does not tell you on the packaging.

### 1/5 — Bridge WiFi doesn’t save

*2022-09-18, version 1.16.1*

Tried over and over. The bridge connection to Wi-Fi is successful but the app doesn’t recognize it. Makes Wi-Fi control useless.

### 1/5 — Latest update caused problems

*2022-09-07, version 1.16.1*

Used to love the app but since the last eet update I’ve had issues.  I am unable to use the app on IPad.  When I login, the app will begin to load my account with all my preprogrammed devices, schedules, etc. part way through loading the app will crash and when I reopen it, there are no devices to control. On my android device everything shows up as it should. This should be fixed

### 1/5 — Schedules Inconsistent

*2022-08-01, version 1.16.1*

I have 5 lights all on one schedule, and this app can't even get that right. Sometimes they all follow schedule, sometimes a few stay on all day, sometimes all but one cuts on at nite, etc. No real rhyme or reason to pattern.  And heaven forbid the power ever blink, then they each take on a schedule of their own.  App & lights Just don't work as advertised.

### 1/5 — Update ruined functional system

*2022-07-22, version 1.16.1*

I updated the app and now it does not work at all

### 1/5 — New version crashes upon opening

*2022-07-09, version 1.16.1*

Don’t download the new version or you won’t be able to access your devices. Unlucky for me, my devices are on a schedule and now I’m screwed.

### 1/5 — HORRIBLE!

*2022-06-24, version 1.15.4*

Horrible app, it does not let you touch the menu button, it constantly freezes, I hate it.

### 2/5 — Great idea. Awful execution.

*2022-05-27, version 1.15.4*

It’s great to have a lamp dimmer for any bulb or lamp fixture, but the app rarely responds or does what it’s supposed to. Loading the app takes way too long, the UI is not intuitive, settings only save after multiple attempts, and that is if it connects to your device at all. You’re better off buying a smart bulb, I think.

### 1/5 — No email to continue received!

*2022-05-04, version 1.15.4*

What a fail!  No email to continue received…yes, I checked spam!  I have half a mind to rip trees things out and return them…all 8!  What a bust!

### 1/5 — Terrible

*2022-05-03, version 1.15.4*

Garbage app. Used to work for about 2 weeks after purchasing a bunch of their can lights. Now it hasn’t worked in weeks and all of my lights are different colors. Avoid this trash.

### 1/5 — App is not working

*2022-03-29, version 1.15.3*

Today all my devices were erased from the app!!! Can't connect them back.  Bluetooth in the app is not working.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage

*2026-06-22, version 1.17.2*

Garbage lights. They are extremely hard to pair using ios device. Go for other well known competitors.

### 1/5 — Very bad product

*2026-04-20, version 1.17.2*

Have to sync the same bulbs at least twice a month. Very infuriating.

### 1/5 — SOOO DIFFICULT TO SETUP

*2026-03-24, version 1.17.2*

I’m so disappointed with this system. We have 3 flood lights which work intermittently. And after waiting 40+ minutes on hold, left my number to get a callback. And when I did, I got a message saying to call, which I did and they said they were closed at 3:24 PM. Grrrrr!

### 1/5 — Worst app ever requires reconnect to the lights every a few days

*2026-02-23, version 1.17.2*

Worst app ever requires reconnect to the lights every a few days. The app enters an endless circle of finding lights, found lights and no devices added, then finding lights, found….

### 1/5 — Why do I need to register an account to operate a lightbulb?

*2025-12-28, version 1.17.2*

WHY DO I NEED TO REGISTER AN ACCOUNT TO OPERATE  A LIGHTBULB?

### 1/5 — Trash

*2025-11-10, version 1.17.2*

Give me my money back these can lights are trash they continually disconnect after they are paired to the app. They double blink every time. It’s absolutely maddening to spend the time pairing them. The app is not user-friendly. Save your money you go with a different company and brand altogether this is

### 1/5 — Junk

*2024-08-28, version 1.17.2*

I have one halo light switch. I’m standing right beside it and this app can’t find it. Absolutely useless.

### 1/5 — Halo App

*2024-06-06, version 1.17.2*

I have 3 controllers in wall (dimmers) they continue to lose connectivity to the groups they are assigned
to.  Adding the controller again to fix the problem is overly complicated and intermittently successful. You should be able to add devices and make groups simply by drag and drop. The app needs to be refined.  The lights themselves are solid…
The software/app is poorly executed.

### 1/5 — App crash!

*2023-12-04, version 1.17.2*

App stop working at iPhone 13! How this possible

### 1/5 — Don’t Buy these are worthless for the hassle.

*2023-11-30, version 1.17.2*

We asked for our electrician to install a dusk to dawn Flood Light they brought us out this light. It took them 2.5 hours to install as it’s super complicated to install. After it was installed I spent about 3 days to figure out how to get it to work for dusk to dawn. That worked for awhile and now for over 6 months I have a choice either leave the dang thing on or leave it off. The app is useless as it requires you to install two lights at once but it won’t work to add the first without a group that you can’t add until you have multiple lights.  Why would I want two useless lights when I’m already hating the first one. If this light didn’t cost me nearly $600 to install I would rip it off and go get a basic flood light. Hard pass don’t waste your money!

## Most praised reviews (10 highest-rated)

### 5/5 — Halo Bluetooth

*2022-01-17, version 1.14.9*

Excellent lighting for basement

### 5/5 — Need More

*2021-12-23, version 1.14.9*

Works great!

### 5/5 — Love our smart lights

*2021-12-01, version 1.14.9*

Easy to setup, app is super user friendly! Very excited about future halo products.

### 5/5 — HELP

*2021-09-08, version 1.14.6*

I cannot retrieve my password and when I try it opens a webpage that says the web site my be used by hackers, DO NOT PROCEED… now I have no way to contact you to fix the situation as contact info does not allow for correspondence.

Great follow through… was contacted within 24 hrs and problem resolved!  Thank you!!

### 5/5 — Love it

*2021-07-07, version 1.14.4*

This is a great product. Turn lights off and on with the app at home or away from home

### 5/5 — Halo 4inch thin LED

*2021-04-05, version 1.13.3*

I am having so much fun with this app! I feel like a little kid who can’t resist playing with the light switch. I completely transformed my family room, replacing outdated, drafty 10” can lights with these ultrathin recessed lights. I love to surprise my visitors by turning on the lights from my phone. It is so cool! And I did it all myself!

### 5/5 — I like it

*2021-03-25, version 1.13.3*

It helps me go to sleep so I can turn offAnd turn on my light and I don’t have to get up

### 5/5 — Excellent so far!

*2021-03-03, version 1.13.3*

Purchased the 4” recessed lights and the app works great with them. Added a motion sensor spot and ready to 2 more. Bought the hub but haven’t set it up yet. Seems Eaton planned it out well.

### 5/5 — Newest Update Works

*2021-01-03, version 1.13.0*

For those of you who are turned off by the negative reviews the newest updates has fixed a lot of the bugs. I have over 56 halo smart led Can Lights and they work well and integrate with app just fine. Google integration works well.

### 5/5 — Love it!

*2020-12-16*

I have been using this app for a while and the new version works much better. I can grope my dining room lights together and control the brightness and color temperature easily. Scheduling works great and controls my porch light. If you have a scene controller in your house, you can easily assign different settings to each button for quick change. I have a bridge and can verbally control my lights in the living room and hallway with an Echo Dot through Alexa. The visual appearance of different screens are mainly text base compared to new apps full of icons and graphics but it does the job well. I am using the app on iPhone 8.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-13.*
