# Halo Leisure — user reviews > 46 indexed App Store user reviews of Halo Leisure by HALO LEISURE SERVICES LIMITED, rated 5.00/5 from 5 ratings. - Source: https://appshunter.io/ios/app/halo-leisure/id1377136328/reviews - App overview in markdown: https://appshunter.io/ios/app/halo-leisure/id1377136328.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 46) ### 3/5 — Notification Issues *2026-01-15, version 109.40* Booking facility is great and app easy to use. However despite all settings being correct, notifications aren’t being sent through so you miss out on waiting list spaces ### 3/5 — App doesn’t work well *2025-09-22, version 109.32* I am trying to book a class. It won’t let me log in to bookings with my existing info. It also asks me to read the Terms and Conditions but that doesn’t show anything that you can read ### 2/5 — Useless and confusing *2024-11-16, version 107.111* Can’t book a court as once logged In it tries to take you to gym and swimming when booking. Log out and close the app and re open without logging in and it’s at a page you can book badminton and squash.. useless ### 1/5 — Deceivers!!! *2023-02-16, version 5.121* This joking? When booking gym it is said from 15 space available 13 and then i enter it is 44 people inside and really no space at all! I try to use different place and it is the same story, from 20 avalible 18 and inside 26 people!!! How it is possible? Any can answer?? ### 3/5 — Good but not great *2023-02-07, version 5.121* Easy to book activities and find what you are looking for but a little clunky at times. I really dislike how I must dismiss the “refer a friend” page every time the app is opened. It makes getting to where you wan slower than it needs to be. Similarly every time you go to book an activity T&C most be accepted. As a member I have already opted in so why do I need to be reminded every time? ### 1/5 — Sometimes impossible to book! *2022-11-01, version 5.121* Incredibly hard to book swimming for me and the kids as you can’t do it easily through the app as they sometimes all need to be members, sometimes there’s a non member option other times there isn’t. Also often can’t book more than 1 at a time which is a nightmare when you’re trying to book for a family. Then the back up of phoning up to book doesn’t work as no one answers the phone! We are keen swimmers and miss out due to the halo booking system ### 1/5 — app doesn’t work *2022-08-01, version 5.112* unable to book anything at all. i have a membership with halo but i’m unable to make a membership booking account. i never receive a confirmation email and the app won’t allow me to try reentering the email the next day. i have tried with a second email just to have the same result. the leisure centre hasn’t picked up a single call to help us resolve the issue ### 1/5 — Baffled *2022-07-23, version 5.107* I am totally baffled on how to use your app. I am never able to book a swim session and am totally frustrated with this system. The phone just keeps ringing and no one ever answers. When I enquired about booking the hydro gym ( I have a doctors referral) I was told to actually drive to Bridgend Life Centre to book it!!!! ### 1/5 — Mrs Not impressed *2022-06-01, version 5.97* No impress with this app can’t find timetables for swimming. ### 1/5 — No good for parents *2022-05-25, version 5.97* Rubbish booking system. No way to book yourself and a child for a simple thing like swimming! Only get option to book a single ticket, so is no good to me at all ### 1/5 — Keeps changing *2022-04-03, version 5.79.1* Hard to navigate from center to centre ### 3/5 — I *2022-03-03, version 5.69* Wish you didn’t have to enter membership number for every social swim (even when you are swimming alone) should save your number and regular linked family members ## Most critical reviews (10 lowest-rated) ### 1/5 — Mr *2025-12-03, version 109.40* I cannot book in on a previous email as this was used before Halo took over ### 1/5 — Terrible *2025-08-03, version 108.29* One of the worst apps I’ve ever used. ### 1/5 — Doesn’t work *2025-06-19, version 108.29* This app freezes , no way of seeing if I have actually been booked onto the activity. Difficult to use. ### 1/5 — Trouble logging in ! *2025-04-24, version 108.29* Unable to reset my password, and the number I was given to reset it keeps cutting me off 🤷‍♀️ ### 1/5 — Good idea, poorly implemented *2025-03-27, version 108.22* In the ‘book an activity’ section,the labels on the ‘tabs’ for days of the week get garbled and unreadable at random intervals. The ‘book for someone else’ feature is completely broken. ### 1/5 — App in general *2025-01-28, version 107.111* Disappointed ,I straddle Leominster and Hereford swimming but not able to find opening times without committing to one or the other in ### 1/5 — Rubbish *2024-11-15, version 107.111* Cannot log on as I have a sky email attached to yahoo ### 1/5 — Mr york *2024-04-07, version 107.46* App is a nightmare.! Wants me to sign up to monthly fees all the time .! You shouldn’t have to book to go swimming ### 1/5 — Useless app. *2024-02-23, version 107.17.1* Useless app. Very frustrating. ### 1/5 — No swim option! *2024-01-04, version 107.17.1* Tried several times but not finding swimming info. Staff at pool very helpful but now I am at home it is impossible to navigate to! ## Most praised reviews (10 highest-rated) ### 5/5 — GP referral Gym *2026-02-10, version 109.79* ⭐️⭐️⭐️⭐️⭐️ Brandon is fantastic Since starting the GP referral scheme, Brandon has been a huge support at the gym. His kindness, patience, and encouragement have given me the confidence to keep going. He’s genuinely great at his job, and I’m really grateful for everything he’s done. ### 5/5 — Amazing *2025-07-22, version 108.29* Brilliant ### 5/5 — Great staff. *2025-02-23, version 108.9* Great staff clean and welcoming. Big thanks to jackie ### 5/5 — Mrs Carol powles *2023-05-25, version 106.51* Had trouble with my first booking Staff very pleasant and very helpful Rectified the situation straight away Lovely pool pleasant customers too Enjoyed very much Thank you for your speedy customer service ### 5/5 — Love Halo leisure centre *2022-12-06, version 5.121* But you need to look at your memberships one swimming only to swimming and activities I know a lot of people that have left because they couldn’t afford the memberships because they only swim look at the age of pensioners Plus ### 5/5 — Incomprehensible. *2022-05-01, version 5.94* Rubbish. ### 5/5 — Jane Priest *2022-03-02, version 5.69* Staff are really helpful and friendly! Only been swimming so far but may try gym. Pool is lovely, shower cubicles could be cleaner, and changing room floor is sometimes too wet. I’m not a fan of mixed changing, but no problem really. ### 5/5 — Easy to use *2020-10-08, version 4.61* This is the easiest way to see all the swim sessions and classes that are available, and really easy to book too. I have 2 local centres saved and it’s easy to switch between them. So much better than trying to book via the website! ### 4/5 — Bridgnorth endowed school. *2022-03-06, version 5.69* Just to say staff are very helpful and friendly. Thank you. ### 3/5 — Exercise Classes *2026-01-22, version 109.79* Fed up because I can’t get into classes I want to even at 7am a fortnight in advance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*