# Hamburg - Experience & Savings — user reviews

> 5 indexed App Store user reviews of Hamburg by Hamburg Tourismus GmbH, rated 2.70/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/hamburg-experience-and-savings/id1452266637/reviews
- App overview in markdown: https://appshunter.io/ios/app/hamburg-experience-and-savings/id1452266637.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (5 lowest-rated)

### 1/5 — App stops working after you buy card

*2025-05-28*

App works fine….until you buy the card and try to load it. Luckily they send you an email for your ticket

### 1/5 — Crashes

*2025-03-07, version 1.10.2*

Don’t rely on this app for your travel QR code, you can’t download to Apple wallet, and when the app crashes and you’re on the u bahn you can’t show the ticket inspector it’s a bit awkward lol

### 1/5 — App crashes

*2024-12-14*

App cannot stay open for longer than 5 seconds. You can reboot to get it to stay open but if you access anything, it’ll keep crashing. Shouldn’t be this hard to develop a simple app.

### 1/5 — App won’t open after purchase

*2024-11-09*

App stopped working (crashes upon open attempt) after purchase.  It showed the QR code when I did the purchase.  But when I tried to open app second time, it crashed.  Rebooted phone didn’t fix the issue.  Reinstalled app and app worked until I added my card purchase (with last name and booking number from email).  App crashed right away again.  Had to use the pdf from email instead of app.

### 2/5 — Poor service for the travel card

*2022-11-27, version 1.6.11*

I tried to use the app to get a Hamburg card for travel on the fantastic local transport network. The app doesn’t recognise UK postcodes so I had to get the concierge at the hotel to make the transaction. The neighbourhood guides are good and there a many discounts for goods and services, including entry to a number of the museums if that’s what you’re into.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*