# Hamilton Island — user reviews

> 142 indexed App Store user reviews of Hamilton Island by Hamilton Island Enterprises Limited, rated 4.40/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/hamilton-island/id550413975/reviews
- App overview in markdown: https://appshunter.io/ios/app/hamilton-island/id550413975.md
- Rating breakdown: 5★ 29 · 4★ 5 · 3★ 0 · 2★ 3 · 1★ 2

## Newest reviews (15 of 142)

### 2/5 — Poorly designed app

*2026-07-22, version 10.6.1*

Everything’s hidden in menu structure. App mainly just opens webpages of the different activities/restaurants. No point in opening the app, just ask someone instead.

### 2/5 — Disappointed

*2026-06-09, version 10.5.1*

After staying at the island for our honeymoon 3 years ago and once more two years ago (each time we come back home having loved it) we booked another 3 night stay for our anniversary.
This time we found the island looking like it was poorly maintained. Grass overgrown, pathways with tree branches hanging so far over we had to walk through gardens to walk on the road. 
Then the honeymoon we stayed in was dated and the bed in the master was so lumpy and worn that we could feel the springs through the mattress when lying down. It was so bad we ended up sleeping in the second bedroom.
My wife wrote a response to the email from the island asking how we enjoyed our stay, 4 weeks later not even a reply with an apology. 
Huge disappointment and we will be finding a new holiday destination for our anniversary.
Maybe Hammo isn’t that special destination anymore.

### 5/5 — Love it

*2026-02-23, version 10.4.1*

Love the app. We’ve been using it for years and will continue to keep using it

### 5/5 — Great resource

*2026-02-05*

I love having all the information in one place. This is making our upcoming visit so much easier to plan.

### 5/5 — Love the app

*2026-01-29, version 10.4*

Super helpful app! Used it during our Hamilton Island stay last week and honestly had a blast. Made the whole trip so much easier and more enjoyable ☀️🌊

### 4/5 — Extremely useful

*2026-01-27, version 10.4*

Looking forward to being on the island and using it properly. It’s been brilliant for information and bookings

### 5/5 — Information at your fingertips

*2025-12-19, version 10.3.1*

The app was very easy to use with links to every activity on the island covered in various sections. Plan dinner reservations early with ease. Plan your daily activities with ease as well.

### 5/5 — Great informative app

*2025-12-11, version 10.2.1*

Lots of info and have found it all up to date which helps

### 5/5 — Gazza

*2025-12-06, version 10.2.1*

The Best🙌

### 5/5 — Succinct

*2025-12-04, version 10.2.1*

Generally covers everything you require during your stay.

### 5/5 — Best ever

*2025-12-01, version 10.2.1*

App makes everything easier

### 5/5 — Paradise

*2025-11-18, version 10.2.1*

Amazing

### 2/5 — Not updated

*2025-10-27, version 10.2.1*

App doesn’t show all of the places to eat and has incorrect opening hours. Doesn’t appear to be updated very frequently

### 4/5 — Handy Guide

*2025-10-23, version 10.2.1*

This is a useful guide to all things Hamilton Island, with links to make restaurant reservations.

### 5/5 — Mrs Stewart

*2025-10-19, version 10.2.1*

Wonderful

## Most critical reviews (10 lowest-rated)

### 1/5 — Really poor app

*2026-04-01, version 10.5*

Difficult to navigate and wrong phone numbers etc

### 1/5 — Poor to useless

*2026-02-01, version 10.4*

Trying to navigate this app is a nightmare. If you get too far into the menus, there is no way back. Your only option is to kill the app and start again. Very poor coding especially for an app that has been around so long. Unfortunately like an increasing amount of the island, it is getting old and tired.

### 1/5 — Do better

*2026-01-29, version 10.4*

Can’t get out certain pages. Nothing on the spa 
No island map

### 1/5 — Clunky AF

*2025-12-26, version 10.3.1*

Being the only and much needed app for the island the design is embarrassingly bad. Needs an overhaul

### 1/5 — Worst bar staff

*2025-11-04, version 10.2.1*

Rude girl works here. Avoid at all costs . Expensive and poor quality

### 1/5 — Monsier

*2025-08-15, version 10.1.1*

I-net for booking is useless, it does not work!

### 1/5 — Marina Tavern

*2025-02-10, version 9.2.1*

Poor service from the bistro and bar staff.. no comprehend. The food serving size for the price is a rip-off. I ordered smokey chicken wings $20 + eft. They bought out 3 scungy little wings. They dont clean up the plates of ppl that have left, so customers have to put up with the birds swarming around our meals, upending plates, cutlery. I really hope they adequately sterilise everything between customers.

### 1/5 — Forum for Race Week

*2024-07-25, version 8.2.2*

Hard or impossible to find Race Week Forum from app

### 1/5 — Disappointment

*2024-01-04, version 7.8.1*

Is quite disappointing to don’t get the right information from the staff, people who suppose to know what they are saying, they are lovely and kind workers looking to tired though. 
Regarding the app is just so useless as it is because is redirecting the guest to a website which is, as long as I’ve used it, ALWAYS experiencing issues. 
We’d love to hear back from someone in charge to be responsible from the issues whether problems and good things as well.
This is promoted as luxurious escape which is honestly far to be.

### 1/5 — Map of Island

*2023-04-17, version 7.3*

Very hard to use app map. So complicated. You can’t tell at a glance where everything is. You have to select each balloon to see what each they are.

## Most praised reviews (10 highest-rated)

### 5/5 — Prawns

*2026-06-26, version 10.5.1*

it has good bus map and good cooked prawns for $24 (in 2026) at the fish and chip shop at the marina

### 5/5 — HI App

*2026-06-21, version 10.5.1*

Fabulous app everything you need to know and some.  Thankyou

### 5/5 — Everything in one place

*2026-06-12, version 10.5.1*

This app is so handy while on the island everything at my finger tips and while planning my daughters 18th we are coming to celebrate!!! yah

### 5/5 — Informative- told us everything we needed to know

*2026-05-31, version 10.5.1*

Great app after just a few hours, we relied on it completely.

### 5/5 — Addicted

*2026-05-24, version 10.5.1*

No words….. just have loved this place my second home since 1984, can’t get enough ❤️

### 5/5 — Handy app

*2026-04-21, version 10.5*

Great app if you are staying or planning to go to Hamilton island. Can find out everything you need to know

### 5/5 — Easy To Find Whatever You Need

*2026-04-16, version 10.5*

I love using the HI App. It’s so easy to use and has everything you need to know about Hamo. From booking restaurants, viewing menus to booking trips to the reef - how easy is that. Love that everything you need is in the on spot.

### 5/5 — Your next escape!

*2026-03-15, version 10.5*

Magic, so chill, great location with a great vibe!

### 5/5 — Great resource

*2026-03-12, version 10.5*

I love having all the information in one place. This is making our upcoming visit so much easier to plan.

### 5/5 — All in one beautiful place

*2026-02-27, version 10.5*

This App has been helpful to find out what’s going on at Hamo, helps book restaurants for food and plan the day and links many local businesses in one place.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
