# Hammond 311

> Report non-emergency city issues with location and photo tracking. (iPhone/iPad app by City of Hammond.)

- Source: https://appshunter.io/ios/app/hammond-311/id688928140 (this page in markdown: same URL + `.md`)
- Developer: [City of Hammond](https://appshunter.io/developer/1410434223)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 439 App Store ratings · 11 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 143 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2013-08-20
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hammond-311/id688928140/reviews.md

## What is Hammond 311?

Hammond 311 is an easy way for you to report non-emergency issues to the city such as potholes, streetlight outages, graffiti and more. Using GPS you can help identify the location of the problem and with the use of your camera you can send a picture as well. You’ll be able to track your issue from the time it is reported until it is resolved. Reporting a problem is now easier than ever.

## Key features

- Report non-emergency city issues
- GPS location identification
- Attach photos to reports
- Track issue resolution status
- Easy reporting interface

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/hammond-311/id688928140/reviews.md

### 1/5 — Invasion of privacy

*2026-06-29, version 6.3.1*

Looking into suing Hammond as idiotic ‘neighbors’ take pics of my property and post them without my permission.

### 4/5 — Generally Good

*2026-02-24, version 6.2.1*

When I look at the neighborhood maps I see new issues and other issues that have been closed for years. I would give the app 5 stars with a little housekeeping. Lost Park has playground issues that applied to a playground that was demolished a few years ago.

### 5/5 — Great response!

*2021-09-13, version 5.8.7*

Hammond is always on top of it!

### 5/5 — Thank you

*2021-08-12, version 5.8.7*

Just wanted to give you a big thank you for all that you and your employees do. Had large tree branch fall,  blocking the city sidewalk. They came quickly, considering all the down tree calls they had. When I was raking up the debris, the street washer came and finished the job. I m proud to be a resident of Hammond, a city that works!

### 5/5 — Great tool!

*2021-07-07, version 5.8.7*

This app and the great job our Street Department does day in and day out is a winning combination.

### 5/5 — Great app !!

*2021-02-11, version 5.8.4*

So easy to notify the city when I have large item pickups. And they are very responsive. Nothing but good things to say about this service.

### 1/5 — This app is garbage

*2019-02-20, version 4.6.5*

What's the point of anonymous reporting when it lists the address of the person reporting.   I won't use it again.  Garbage.  F-   And to top it off you gave to give it a star in order to rate    Garbage No stars

### 5/5 — Great app

*2018-12-18, version 5.1.8*

It’s very helpful and informative.... I like being able to see what’s going on in the city and the response time is great.!

### 5/5 — Efficient

*2014-01-05, version 3.4.0*

I've used this app several times. The response time is very quick. I have NO complaints or problems with it.

### 5/5 — Great idea

*2013-09-04, version 3.3.8*

Really looking forward to using this.

## Frequently asked questions about Hammond 311

### What kind of issues can I report with this app?

You can report non-emergency issues to the city. This includes problems such as potholes, streetlight outages, graffiti, and other similar concerns that do not require immediate emergency services.

### How does the app help identify the location of an issue?

The app utilizes your device's GPS capabilities to pinpoint the exact location of the problem you are reporting. This ensures that city services can accurately identify and address the issue.

### Can I include visual evidence with my report?

Yes, the app allows you to use your device's camera to take and send a picture of the issue. This visual documentation can provide valuable context and help expedite the resolution process.

### How can I know if my reported issue has been resolved?

The application provides a tracking feature that allows you to monitor the status of your reported issue from the moment it is submitted until it is fully resolved. You will be able to see the progress of the city's response.

### Is there a cost to use this app?

No, this application is available for free. There are no charges to download or use its features for reporting city issues.

## Version history (last 5 releases)

### 6.3.1 — 2026-03-16

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 6.1.0 — 2025-02-20

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

### 6.0.2 — 2025-01-07

- Switch to ArcGIS Maps, for consistency with web portal and CRM.

### 5.17.0 — 2024-08-16

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

## Apps similar to Hammond 311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ECWORKS 311](https://appshunter.io/ios/app/ecworks-311/id930188338) | 4.7 (7) | Free | Utilities |
| [SeeClickFix St. Pete](https://appshunter.io/ios/app/seeclickfix-st-pete/id895974601) | 4.7 (412) | Free | Utilities |
| [Village Of South Holland](https://appshunter.io/ios/app/village-of-south-holland/id6448581472) | — | Free | Utilities |
| [NIPSCO](https://appshunter.io/ios/app/nipsco/id1560716107) | 4.8 (25,852) | Free | Utilities |
| [Simply Conserve](https://appshunter.io/ios/app/simply-conserve/id1480321185) | 4.7 (704) | Free | Utilities |
| [EZ Tolls IN](https://appshunter.io/ios/app/ez-tolls-in/id6448831062) | 2.7 (3) | Free | Utilities |

## More apps by City of Hammond

- [Hammond PD](https://appshunter.io/ios/app/hammond-pd/id1610000872)

All apps by City of Hammond: https://appshunter.io/developer/1410434223

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*