# Hancock Whitney BIZ — user reviews > 66 indexed App Store user reviews of Hancock Whitney BIZ by Hancock Whitney Corporation, rated 4.86/5 from 9,033 ratings. - Source: https://appshunter.io/ios/app/hancock-whitney-biz/id1295151418/reviews - App overview in markdown: https://appshunter.io/ios/app/hancock-whitney-biz/id1295151418.md - Rating breakdown: 5★ 8,033 · 4★ 813 · 3★ 136 · 2★ 18 · 1★ 31 ## What do users think of Hancock Whitney BIZ? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient banking - 💡 Useful features like mobile deposit - 🔒 Secure app - 👍 Great customer service **Cons** - 🐛 Frequent app crashes - 🐛 Compatibility issues with newer iOS versions - 🐛 Unreliable face/fingerprint login - 🐛 Slow mobile deposit processing - 🐛 Confusing account balance display **Commonly reported bugs** - App not compatible with iPhone 11+ - Face ID/fingerprint login not working - Inability to go back without exiting app - Errors when transferring money **Most requested features** - Add Zelle support for business accounts - Improve transfer functionality - Add memo field for transactions - Synchronize app and website features - Provide overdraft alerts ## Newest reviews (10 of 66) ### 4/5 — Zelle *2023-11-29* Make it to where you can send Zelle through the business app. My personal account is linked to my business account and I don’t have the option to use Zelle. Was thinking about changing to another bank for convenience. **Developer response:** Thank you so much for your feedback! We are constantly striving to improve, and your suggestions can help us do that. ### 3/5 — Decent *2023-04-21* The App seems really outdated, especially compared to Wells. Also mobile deposit takes forever to hit the account. The only reason I gave it 3 stars instead of 2 is because it is functional and decent speed. **Developer response:** Thank you so much for your feedback! We are constantly striving to improve, and your suggestions can help us do that. ### 5/5 — About app *2021-04-30, version 3.0.8* Great job thanks ### 5/5 — Mobil banking *2020-11-21, version 3.0.7* Love this on vacation , no hassle was able to do my bussiness on cell phone , great service ### 5/5 — App Usage *2020-09-22, version 3.0.6* The business app is versy self explanatory, I enjoy every bit of the application! Try it! ### 5/5 — The best *2020-09-20* Always get my questions answered either on the phone or in a bank. People working there very friendly. Thank you ### 5/5 — Great app *2020-08-18* Makes checking my accounts extremely easy and takes seconds to transfer money to different accounts!! ### 5/5 — Business *2020-06-01, version 3.0.5* Absolutely great for our business!! Thanks! ### 4/5 — Owner *2020-05-26* The only thing I would love to see upgraded is a place that I could write a memo when I transfer Money from account to account. Midsouth bank had it and I had no idea how much it helped me remember things at the end of the month. ### 1/5 — Horrible *2020-05-17, version 3.0.5* Works rarely. Have had to uninstall and reinstall multiple times to get it to work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Too slow in posting transactions! *2024-12-24, version 4.1.3* I wish you were as quick as other banks ### 1/5 — Worst bank app *2024-12-11* The face log in never works, there’s no way to wire money through app. Confirm transferring bank account total is impossible to find. The interface is not tuned for iPhone 11+. Can’t go backwards without completely exiting the app and having to manually type in my password due to Face ID not working. **Developer response:** We're sorry that you are experiencing this issue. If you are still experiencing issues with our app or logging in, please contact us at 1-800-448-8812 for immediate assistance. ### 1/5 — Terrible for small businesses *2024-12-04, version 4.1.2* 4 days hold on deposits!!!!!!!Extremely slow and outdated digital banking services. ### 1/5 — Verifying Issue *2024-09-11, version 4.1.1* Each and every time since the latest update you constantly have to verify your identify by text or email now. This needs to be corrected immediately. ### 1/5 — Make it work *2024-01-24, version 4.1.0* Nothing works well with this app. Can’t login without getting a code every time. So why even have an option to remember my login and device? Can’t deposit mobile checks once in a while. Can navigate links properly. Doesn’t even work outright once in a while. It’s a freaking business app and it doesn’t work most of the time, how am I supposed to trust your business? ### 1/5 — Terrible app *2022-10-08, version 4.0.4* If u have a personal account and a biz account forget it. This app is terrible. ### 1/5 — Getting worse *2022-04-08, version 4.0.3* I used to able to transfer money but now it gives me errors and they don’t have a date when the app will be fixed. Shameful to treat business customers like this in a mobile world. ### 1/5 — Not compatible *2020-09-18, version 3.0.5* The app is no longer compatible if we upgraded our phones to iOS 14.0 ### 1/5 — Can use app *2020-09-18, version 3.0.5* iPhone just had an update and now when I try to open my Hancock banking app it says my phone is not secure enough to open the app. Please fix!!!!!! ### 1/5 — Problems *2020-09-17, version 3.0.5* When I try to open app it says my device doesn’t meet minimum security requirements. Hmmmm it’s been on my phone for a long time now today it won’t work. ## Most praised reviews (10 highest-rated) ### 5/5 — Great updates *2025-05-29* Lots of new updates and more to come that have really improved the app and makes it very user friendly **Developer response:** Thank you for your feedback! We are actively working on a new app experience, and you will be able to access the app as soon as we release it to app stores. Stay tuned! ### 5/5 — Very satisfied *2025-04-10, version 4.1.4* Love it! ### 5/5 — My banking experience *2024-07-08, version 4.1.0* Thanks to Hancock for providing the best banking experience. ### 5/5 — Easy to use App *2023-09-18, version 4.0.9* Very straightforward app. Fast functionality! ### 5/5 — Hancock Whitney Bank treats me great! *2023-06-24* Hancock Bank is great! If there’s a line, the managers come out of the office, so I don’t have to wait! I’ve had a great experience with Hancock Bank. I would highly recommend them! **Developer response:** Thank you so much for your review! We are happy that you are pleased! ### 5/5 — Terrible *2023-04-14* The app doesn’t work more than it actually does!!! I deleted it a few times and redownloaded it, thinking it would help! It doesn’t help. **Developer response:** We're sorry that you are experiencing this issue. If you are still experiencing issues with our app or logging in, please contact us at 1-800-448-8812 for immediate assistance. ### 5/5 — They put up with me *2023-03-24, version 4.0.7* Most fair bank I’ve ever had! ### 5/5 — Deposits for Business *2021-11-15, version 4.0.1* When I am at a clients home I can deposit their check right there and later I can view the check to remember who the check was from Easy Cheesy :) Jacob All Blinds ### 5/5 — Very Easy to Nav. *2021-11-12* Thank you for your continued Business support. We couldn’t do it without your team. **Developer response:** Madden2005, thank you for your feedback and being a client of Hancock Whitney. ### 5/5 — Review *2021-06-06, version 4.0.1* It is so convenient to us this app for mobile transactions. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*