# Handel's Homemade Ice Cream — user reviews > 54 indexed App Store user reviews of Handel's Homemade Ice Cream by Scoops McCann, rated 2.67/5 from 112 ratings. - Source: https://appshunter.io/ios/app/handels-homemade-ice-cream/id6446215117/reviews - App overview in markdown: https://appshunter.io/ios/app/handels-homemade-ice-cream/id6446215117.md - Rating breakdown: 5★ 44 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 63 ## Newest reviews (19 of 54) ### 1/5 — Awful *2025-09-28* Doesn’t work properly, location isn’t recognized, trying to sign up with an account, the phone number spot doesn’t work, even after imputing my number, it switches it to an email so I can’t sign up ### 1/5 — Doesn’t work *2025-09-27, version 3.18.0* Typed in my address in Missouri, took me to a location in CA ### 1/5 — This app is useless *2025-09-25, version 3.18.0* It doesn't let you input your location and doesn't show the flavors of ice cream that they have. No point in keeping or using the app. ### 1/5 — Location is stuck on Downey, CA *2025-09-22* Even with my location turned on and inputting my address it kept defaulting to Downey, CA. I don’t even live in California! Since it couldn’t find the closest Handel’s (less than 3 miles from house), I deleted the app. ### 1/5 — Worthless App *2025-08-15, version 3.18.0* I’m a big fan of Handel’s ice cream, but unfortunately their app offers little to no value. ### 1/5 — App is a waste of 39.1Mb *2025-03-18, version 3.18.0* The location screen doesn’t work at all so don’t waste your time on it. Doesn’t appear they’ve ever update the app or they would have caught it. No rewards program either. Only thing that has us go to Handel’s instead of Bruster’s is a better area to eat outside. Other than that, Brusters has the overall better experience. ### 1/5 — City update problems *2025-03-16, version 3.18.0* App won’t allow changes to store locations/addresss ### 1/5 — Locations!!? *2025-02-03, version 3.18.0* App does not show and/or not active at all locations. ### 1/5 — Doesn’t work *2025-02-01, version 3.18.0* Put in any address, and it will always direct you to Downy California. No way to over ride it. What a waste of time. Puts a sour taste into the consumer’s mouth for an otherwise good company. ### 1/5 — Doesn’t work. *2024-12-24* Can’t change location away from the Downey location. It’s ok. But I don’t feel like driving over 200 minutes when there’s one just a couple miles from here. ### 1/5 — Terrible app. *2024-09-22, version 3.18.0* Could not select my location. Waste of time! ### 1/5 — Location doesn’t work! *2024-09-21* This app isn’t able to find my location. Every time I try to place an order, It only shows stores 60 miles away. It essentially makes this app useless for me. I hope this issue gets solved soon. ### 1/5 — Location issues *2024-09-14* Despite my location being allowed and me manually typing in where I’m located, it only shows Downey as an option and that’s 1200 miles away. ### 1/5 — Doesn’t work *2024-08-29, version 3.18.0* Like others have said, location doesn’t work. Apparently you have to be in one of two California locations to use the App. Very disappointing. ### 1/5 — Useless *2024-08-24, version 3.18.0* If I can’t even choose a location, what’s the point? I’ve written code. This isn’t a hard fix. You can literally let a Google Maps API do the work. ### 1/5 — WHERE ARE RHE STORES? *2024-08-23, version 3.18.0* There are only two stores listed?? Very bad app. ### 1/5 — App Doesn’t Work *2024-08-23* Good thing their ice cream is better than the app. Location shows me in CA when I’m in AZ and can’t change it. Cannot login to my account. When I click forgot password it doesn’t send email. Totally unusable. ### 1/5 — Don’t waste your time *2024-08-02, version 3.18.0* App doesn’t work and won’t let you locate your store. ### 1/5 — Trash *2024-07-31* The location function doesn’t work and whenever I put in my address it defaults to someplace across the country and there is literally nothing else on the app to do until you get the correct location. So because that doesn’t work, the app is completely useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Location *2026-02-09, version 3.18.0* Won’t let me use location!! Deleting this. One would think with negative feedback that they’d have fixed it by now! ### 1/5 — Ummm…Fix It!!!! *2026-02-03* The location should be the simplest of things to work yet…it’s impossible with this app. Two locations near me yet a location over 2 hours away is all that populates. ### 1/5 — They were right. *2026-01-25, version 3.18.0* The location messed up ### 1/5 — NOT FUNCTIONAL *2026-01-08, version 3.18.0* This app need to be removed immediately or fixed ASAP. Great quality products but yall have the worst app in the world ### 1/5 — Don’t waste your time *2026-01-04* Downloaded app just to delete it. App refuses to show me any locations outside of L.A. California and I’m in Az. No matter how I try to find the right location it only shows 2 locations both 335 miles away from me… ### 1/5 — This app is hot garbage *2025-12-23* This app should be removed from the app store. As others mentioned the location doesn't work so it's useless for practically everyone. It makes the brand look bad that this exists. IDK if they licensed this or what but it's a terrible waste of time and frustrates Handel's customers. I don't know how this passed app store reviewers. Zero stars. ### 1/5 — Awful *2025-11-09* Couldn’t get past the location. Shared my location with the app but kept saying I was somewhere else. Tried putting in my address in their search bar but nothing would change. ### 1/5 — Location is off *2025-11-09* I was trying to find the one that’s where I’m at and they are telling me two locations over 300 miles away. Instant delete because its useless ### 1/5 — Worst app ever *2025-10-26* I’ve been an iPhone user for at least 12 years and the apps I’ve downloaded have generally worked as expected. This is the first one I’ve used that was a total disaster. The location rarely works. The order ahead feature consequently becomes useless. Lately I can’t even log in. I tried to run the forgot my password feature but there’s no way to get the keyboard off the screen after inputting an email address. You also can’t press enter to just activate sending your field info to the server. Beyond frustrating! ### 1/5 — Does not work. *2025-10-05, version 3.18.0* The app does not work at all. It only gives one location that is nowhere near me. ## Most praised reviews (3 highest-rated) ### 5/5 — I ❤️ Handel’s *2024-02-28, version 3.18.0* I am me and me is Handel’s ### 2/5 — Hard to Navigate *2025-03-25* As a first time user, this app is very hard to navigate. If you’re going to have an app and want your customers to use it, I would recommend investing in a UX designer. Research and Design. I was excited to try it out and get some sweeeet ice cream- you definitely do that right. ### 2/5 — Needs a little work *2023-06-12, version 3.18.0* App can’t find my location. Puts me in California when I live in Arizona. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*