# Hang Seng Business Mobile App

> Mobile banking app for businesses with financial management and transaction tools. (iPhone/iPad app by Hang Seng Bank Limited.)

- Source: https://appshunter.io/ios/app/hang-seng-business-mobile-app/id1117207965 (this page in markdown: same URL + `.md`)
- Developer: [Hang Seng Bank Limited](https://appshunter.io/developer/363702207)
- Category: Finance, Business
- Price: Free
- Rating: 4.60/5 from 148 App Store ratings · 57 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 278 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2016-07-18
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hang-seng-business-mobile-app/id1117207965/reviews.md

## What is Hang Seng Business Mobile App?

Hang Seng Business Mobile App improves your mobile banking experience by bringing enhanced features to meet your business banking needs. Try it now!
• Activate securities accounts, trade Hong Kong stocks, and view your investment overview
• Get a clear overview of financial performance by reviewing deposit, withdrawal, and net cash figures and trends in the Cashflow Analysis
• Manage the spending and withdrawal limits of your Commercial Debit Cards, or temporarily block them as needed
• Manage your card-not-present transactions and block or unblock your credit cards
• Check rewards earned from Ever Earn missions and redeem rewards online or at physical redemption points
• Complete identity verification using "iAM Smart" to save time
• Verify your identity remotely using Digital ID Verification for various service applications
• Collect FPS payments for your business by instantly generating QR codes
• Check Hang Seng (China) account balances upon successful application
• Make easy local or overseas transfers between own accounts as well as existing and/or new beneficiaries while updating beneficiaries as needed. You can now also authorise instructions on adding beneficiaries
• View and save designated advices of up to the past 180 days whenever and wherever
• 24/7 instant cheque deposit by digital scan without any charges
• Instant commercial banking support via Live Chat with Customer Service Representatives
• You can now view account statements of up to the past 7 years, and filter records or change the sort order according to your preference
• Push Notification now supports the notification of Marketing Promotion to keep you informed the latest status of Hang Seng Business marketing promotion
• For the transactions that required verification from Security Device previously,now you can use Mobile Security Key and Push Authentication to make those transactions
• Binding your profile to WeChat by using Mobile Security Key and Push Authentication to receive Mobile Reminders from Hang Seng, allowing less dependency on a mobile number or SIM card
• Virtual Assistant BERI possess artificial intelligence and natural language processing ability,capable of addressing your general commercial banking enquiries for selected banking service 24/7.After logging-in Hang Seng Business e-Banking,BERI can provide you additional banking services like “Instant Access of Account Summary” and “One Stop FX Buy/Sell Experience”
• Apply for Business Banking Accounts and submit supplementary documents online
• A one-stop service of Business Loan: from previewing repayment schedule, to online submission of application and supplementary documents
• Allow you to verify your identity and access your company account via your fingerprint or facial map (biometric authentication)
• Track the progress of your inward and outgoing payments in real-time and access a specific transaction with custom search
• Inform you of the latest account activities with Push Notification in accordance with supported e-Alert types. Received messages will be stored for 180 days 
• Track your trade-related documents sent to overseas banks by Hang Seng Trade Services through DHL
• Search the Business Banking Centres and Trade Services locations
• Keep abreast of our latest promotions
• Foreign exchange information
• Direct you to market information
• Direct you to property valuation service
• MPF information

For Hang Seng Business e-Banking customers, you are able to log in to Hang Seng Business Mobile Banking with Touch ID or Face ID for key financial functions:
• Account overview
• Own Hang Seng accounts fund transfer
• Fund transfer to registered accounts (local & overseas banks) and faster payment
• Foreign Exchange
• FX Order Watch
• Set up new time deposit
• Transaction Authorisation / Amendment / Deletion
• Push Notification to keep you informed of the latest status of your account

## Key features

- Cashflow analysis
- Card management (debit/credit)
- FPS payment QR code generation
- Remote identity verification
- 24/7 instant cheque deposit
- Live chat support
- Biometric authentication

## What do users think of Hang Seng Business Mobile App?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 👍 Easy to use
- 👍 Great app
- 👍 Outstanding and efficient
- 👍 Good job
- 👍 Very easy to use
- 👍 Excellent
- 👍 The app is user-friendly
- 👍 Nice app layout

**Cons**

- 🐛 Slow responses
- 🐛 Troublesome to use
- 🐛 Not user friendly
- 🐛 Complicated application
- 🐛 Painful app to use
- 🐛 Outdated, irritated & useless product
- 🐛 Annoying to use
- 🐛 Causing troubles
- 🐛 Waste of time
- 🐛 Convoluted, terrible, difficult to use
- 🐛 One of the worst banking apps
- 🐛 Ridiculous
- 🐛 User unfriendly
- 🐛 Confusing interface
- 🐛 Stupid
- 🐛 Hopeless
- 🐛 Pathetic
- 🐛 Trash
- 🐛 Rubbish Apps
- 🐛 Joke
- 🐛 Crap app
- 🐛 Very low speed
- 🐛 Never ending loading
- 🐛 Load ten years to load details

**Commonly reported bugs**

- Mobile app keeps frozen when logging into laptop
- App crashes on iOS 12 after latest update
- Cannot transfer properly in the app
- Hang up on the transfer page
- Unable to check transaction history
- Login requires code generator frequently
- Face ID not working
- Need to use security key each time
- App asks to update but not available
- Face ID option is gone
- Touch ID login removed after update
- Cannot check transaction details
- Cannot see transactions in account
- Cannot close app or lock screen during update
- App gets stuck during update
- Transfer funds between accounts not allowed directly
- Face ID not always on
- Balance enquiry function doesn't show entries
- Cannot see transaction underneath balance
- Cannot open app when update is pending
- HSB facial sw no good
- Unable to find auto-transfer groups in new system
- Difficulty logging in after changing phone
- ID card verification more difficult

**Most requested features**

- Ability to download e-statements from mobile app
- Option to request cheque books in the app
- More maintenance application options
- Stock trading function
- Bill payment function
- Digital token feature
- iPad app design
- Transaction details for received payments
- Face ID/Fingerprint login option
- Face ID login option to be brought back
- MPF payments
- Autopay function
- e-statement function
- Code generator app like other banks

## Recent user reviews (10 of 57)

All indexed reviews: https://appshunter.io/ios/app/hang-seng-business-mobile-app/id1117207965/reviews.md

### 2/5 — Facial

*2025-11-02, version 3.9.3*

HSB facial sw is no good at all

### 5/5 — 操作系統比較缺欠

*2025-10-27, version 3.9.2*

用回以前設立了自動轉賬的組群在新系統中找不回來？是否需要重新再設立呢？及如何設立呢？

### 4/5 — 換手機後登入有困難

*2025-10-23, version 3.9.2*

身份證確認更加難

### 2/5 — Bill payment missing

*2025-06-24, version 3.8.7*

Very good app but missing a small bill payment which is available in web version not in app wish it could make life more easy

### 1/5 — Unhappy new user

*2025-05-06, version 3.8.4*

When I log into the laptop bank account, the mobile app bank account will keep frozen. Then I have to delete the mobile app and reinstall a new app each time.

### 1/5 — No bill payment

*2024-12-23, version 3.8.1*

Could not do bill payment.

### 1/5 — Missing the stock trading function

*2024-12-19, version 3.8.1*

No stock trading function on this app.

### 5/5 — New refistraration

*2024-09-17, version 3.7.8*

The process was well defined and I am grateful for the access to my account on this device

### 3/5 — Extremely troublesome

*2023-07-18, version 3.6.4*

Not user friendly at all. After all these years you make an application so complicated. What for? To stop new customers to use your services????

### 3/5 — Cheque Book Request

*2023-07-08, version 3.6.4*

It would be great if there is an option about requesting for cheque books in the app; It is quite inconvenient that I have to do this through desktop e-banking.

## Frequently asked questions about Hang Seng Business Mobile App

### What does the Hang Seng Business Mobile App do?

The app enhances your mobile banking experience by providing tools to manage business finances. It allows you to review cash flow, manage debit and credit cards, collect payments via QR codes, make transfers, deposit cheques instantly, and access account statements.

### What are the key features of the app?

Key features include cash flow analysis, management of commercial debit and credit cards, FPS payment QR code generation, remote identity verification, 24/7 instant cheque deposit, live chat support, and biometric authentication for account access.

### Is the Hang Seng Business Mobile App free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or paid features within the description.

### What are the common use cases for this app?

Common use cases include checking financial performance, managing spending limits and blocking cards, collecting payments instantly, making local or overseas transfers, depositing cheques digitally, and getting instant support via live chat.

### How does the app ensure security for transactions?

The app supports Mobile Security Key and Push Authentication for verifying transactions, reducing dependency on security devices. It also offers biometric authentication (fingerprint or facial map) for accessing your company account.

## Version history (last 5 releases)

### 4.0.5 — 2026-08-15

Enhancements and Bug fixes

### 4.0.4 — 2026-07-24

Enhancements and Bug fixes

### 4.0.3 — 2026-07-11

• Activate investment funds accounts, explore and trade funds, and update your risk profiling questionnaire in real time

### 4.0.2 — 2026-06-13

• Activate securities accounts, trade Hong Kong stocks, and view your investment overview

### 4.0.1 — 2026-05-22

• Activate securities accounts, trade Hong Kong stocks, and view your investment overview

## Apps similar to Hang Seng Business Mobile App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DBS digibank HK](https://appshunter.io/ios/app/dbs-digibank-hk/id1341250080) | 4.5 (327) | Free | Finance |
| [Dah Sing Bank 大新銀行](https://appshunter.io/ios/app/dah-sing-bank/id552873970) | 4.6 (228) | Free | Finance |
| [積金局個人帳戶電子查詢 (MPFA ePA)](https://appshunter.io/ios/app/mpfa-epa/id1159254307) | 3.0 (3) | Free | Finance |
| [恒生银行中国](https://appshunter.io/ios/app/id1521191937) | 4.5 (2) | Free | Finance |
| [HSBC HK Business Express](https://appshunter.io/ios/app/hsbc-hk-business-express/id1321395920) | 4.9 (1,454) | Free | Finance |
| [BOCHK iGTB MOBILE](https://appshunter.io/ios/app/bochk-igtb-mobile/id1313192931) | 4.4 (8) | Free | Finance |

## More apps by Hang Seng Bank Limited

- [Hang Seng Market Info](https://appshunter.io/ios/app/hang-seng-market-info/id372102736)
- [Hang Seng Personal Banking](https://appshunter.io/ios/app/hang-seng-personal-banking/id1039256353)
- [Hang Seng Invest Express](https://appshunter.io/ios/app/hang-seng-invest-express/id1489143798)
- [HS3 by Hang Seng](https://appshunter.io/ios/app/hs3-by-hang-seng/id1658762293)

All apps by Hang Seng Bank Limited: https://appshunter.io/developer/363702207

## Related topics

[hang seng business mobile app](https://appshunter.io/ios/topics/hang-seng-business-mobile-app) · [hang seng personal banking](https://appshunter.io/ios/topics/hang-seng-personal-banking)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*