# HANI IT Customer Care

> Official app for HANI IT Solutions for sales and service requests. (iPhone/iPad app by hani it.)

- Source: https://appshunter.io/ios/app/hani-it-customer-care/id1500109248 (this page in markdown: same URL + `.md`)
- Developer: [hani it](https://appshunter.io/developer/1500109247)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 12.4 · 14 MB
- Languages: English
- Released: 2020-02-26
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hani-it-customer-care/id1500109248/reviews.md

## What is HANI IT Customer Care?

“HANI IT” Is the official app of HANI IT Solutions, Asia’s leading security System Company. Has launched its mobile application for sales and service offering to the customers. The app enables you to quickly log a service, monitor status, service reports and generate new enquiries. The customer can sign up with basic details, and preferred service .to log a complaint or request a service just tap on the “create token”. A unique reference number will get generated and the complaint can be tracked or escalate using this number via the app.

## Key features

- Log service requests
- Monitor service status
- Generate new inquiries
- Create service tokens
- Track complaint reference numbers

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/hani-it-customer-care/id1500109248/reviews.md

### 5/5 — Perfect app

*2023-06-29, version 2.0*

Perfect app for maintenance ticket creation

### 5/5 — Trustworthy

*2020-02-29, version 1.0*

Hani IT is one of the best in UAE. Congrats team Hani IT for starting the app. Keep going on.

### 5/5 — Bus bus 10

*2020-02-29, version 1.0*

Good support , excellent staff

### 5/5 — Support

*2020-02-28, version 1.0*

Excellent service

## Frequently asked questions about HANI IT Customer Care

### How do I log a service request with HANI IT Customer Care?

To log a service request, simply tap on the 'create token' option within the app. This will generate a unique reference number for your request.

### Can I track the status of my service requests?

Yes, you can monitor the status of your service requests directly through the app. Your unique reference number can be used to track or escalate your complaint.

### What information do I need to sign up for HANI IT Customer Care?

You can sign up with basic details and your preferred service options. The app is designed for quick and easy customer access.

### Is HANI IT Customer Care available on Android devices?

The app is currently supported on iPhone and iPad devices. It is not specified if an Android version is available.

### How often is HANI IT Customer Care updated?

The app was last updated on July 6, 2023, with version 2.1. This indicates regular updates to improve functionality and address any issues.

### What age rating does HANI IT Customer Care have?

HANI IT Customer Care has an age rating of 4+, making it suitable for a wide range of users.

### Does HANI IT Customer Care have ads?

No, HANI IT Customer Care does not contain advertisements. The app is free to download and use without any ad interruptions.

### What are the benefits of using HANI IT Customer Care?

The app provides a streamlined process for customers to log, monitor, and manage their service requests and inquiries with HANI IT Solutions.

## Version history (last 3 releases)

### 2.1 — 2023-07-06

Customer care number is now shown correctly.

### 2.0 — 2023-06-27

Retrieve forgotten passwords to registered Email.

### 1.0 — 2020-02-27

No release notes.

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## More apps by hani it

- [AXONTEC](https://appshunter.io/ios/app/axontec/id1501343717)

All apps by hani it: https://appshunter.io/developer/1500109247

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*