# Haplo AI: Offline & Private AI — user reviews > 24 indexed App Store user reviews of Haplo AI by Haplo, LLC, rated 3.90/5 from 76 ratings. - Source: https://appshunter.io/ios/app/haplo-ai-offline-and-private-ai/id6746702574/reviews - App overview in markdown: https://appshunter.io/ios/app/haplo-ai-offline-and-private-ai/id6746702574.md - Rating breakdown: 5★ 51 · 4★ 3 · 3★ 4 · 2★ 3 · 1★ 15 ## Newest reviews (4 of 24) ### 5/5 — This app is awesome! *2025-06-05* Love being able to run these models locally. Pretty cool to use when I was on a flight with no wifi! ### 5/5 — Great offline LLM app *2025-06-05* Great offline interface for a wide range of LLMs, very slick and easy to use! ### 5/5 — Love this app *2025-06-05* AI has become a critical tool for so many applications. I love how easy Haplo is to use multiple AI platforms to get the best results. ### 5/5 — Love this! *2025-06-04* It’s so cool having AI that works offline and keeps everything private. This is just what I was looking for! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Crashing *2026-06-27* Before Everything thanks for your effort, I downloaded Qwen3.5-9B model but when I start a new chat then when I send the first message the apps crashes and take me out of the app **Developer response:** I'm really sorry to hear about the crashes you're experiencing with Qwen3.5-9B. I understand how frustrating that must be. We're currently looking into this issue, and in the meantime, try reinstalling the app to see if it helps. If the problem persists, please reach out to our support team at support@haploapp.com so we can assist you further! ### 1/5 — False information *2026-03-09* On iPad M5 most models incompatible plus they are very small Bit size not really usable….should warning you before you purchase ### 1/5 — Rubbish *2026-02-26, version 1.17* Takes info only runs when online don’t bother ### 1/5 — Bummer! *2026-01-13* I downloaded this app to try and find alternatives to ChatGPT and when I went to use one of the models it completely bricked my phone. It took me forever to get it to do anything other than freeze on the open chat screen where I had typed ‘hi’ and hadn’t even pressed send. That’s crazy. **Developer response:** Hi there, sorry about this. Freezing before you even press send is not ok, and I appreciate you reporting it. Please update to the newest version. It includes performance improvements and should be more stable. I am also rolling out a better optimized set of on device models over the next few days, and you will start seeing new options appear soon. The app generally runs best on newer iPhones. If it still freezes after updating, email me at support@haploapp.com and I will help you fix it. Thanks for your support! ### 1/5 — Garbage *2025-10-29* Not useful at all ### 1/5 — Disappointed *2025-10-20* This app used to work, but it doesn’t function anymore. Save your money and don’t purchase. **Developer response:** Hi sunflowers, we're really sorry to hear about your experience. A recent update (version 1.12) included a bug that caused some models to stop working properly. This has since been fixed in version 1.13. Please try updating to the latest version; it should be working again! If you still have any trouble, feel free to reach out to us directly at support@haploapp.com, so we can help get things running smoothly. ### 1/5 — Slow and crashes *2025-09-19* I was really hopeful that this app would work for me, but unfortunately, it didn't. I have an iPhone 13, which might be the issue. When I downloaded one AI model, it crashed; and when I tried another one, it was extremely slow - responding in slow motion, as if typing letter by letter with significant delays in between. It was completely unusable. I hope the developer can address these issues. **Developer response:** Hi there, Thank you so much for giving Haplo a try and for sharing your experience. I know it’s frustrating when things don’t run as smoothly as you hoped. I tested on the same device as you (iPhone 13) and the Gemma-2B-it Q4_K_M model should work on your phone. If you notice crashes or slow responses, you can head into the app settings and lower the Processing Power to a value that feels right for your device. That usually clears up the lag and helps avoid crashes. If you have any other questions or run into more issues, you can always reach us directly at support@haploapp.com. We’d love to help get you set up with the best possible experience! All the best, Haplo Customer Support ### 2/5 — Can't open the app *2025-06-14* I paid five dollars for the app. But the app stopped working after a few days. Doesn’t open up on my iPhone 16 Pro. **Developer response:** Hi there — I’m really sorry to hear about the trouble you’re having. We’ve addressed this issue in the latest version, so please make sure you’ve updated to the newest release. If you’re still experiencing problems, try deleting the app and reinstalling it — this usually fixes any lingering glitches. Thanks so much for your support and patience — and if you continue to have issues, please reach out to us directly (support@haploapp.com) so we can help! ### 3/5 — Latest version is broken *2025-09-04* Latest news is broken with web search and external tools **Developer response:** Hi StarGazer_77, Thanks for letting us know. We are sorry for the trouble with web search and external tools. Our engineers have identified the issue and are working on a fix that will be included in the next update version 1.9. If you run into any issues in the future, feel free to share with us at support@haploapp.com, so we can make sure everything is fully resolved for you! Thank you for helping us improve! ### 4/5 — Mildly Usable *2025-11-03* I love the idea of offline AI. The app is nice and simple and there are a lot of great customization options. However 4 out of the 5 models reply with gibberish when asked a question. Why is that? ## Most praised reviews (10 highest-rated) ### 5/5 — 希望支持简体中文 *2026-06-16* 开发者你好，我看不懂英语，需要用翻译App才能理解，希望近期版本更新升级时候支持简体中文，万分感谢。 已五星好评。 ### 5/5 — Clean interface *2025-12-10* Very nice ### 5/5 — Awesome App *2025-11-27* This app does, as others have said, blow away the competition! Haplo is so easy to use, very quick to respond, and just a joy to use. Try it out for yourself! ### 5/5 — Great app *2025-09-02* I recently started using this app as an alternative to Chat GPT and I am impressed! The app is very user-friendly and easy to navigate. The AI Assistant is super helpful and provides accurate and timely responses to my questions. I have been able to use the app to help me with a lot of things; from writing emails for work to helping me create a diet plan to meet my fitness goals. I would definitely recommend this app to anyone looking for a reliable AI assistant! ### 5/5 — This is what we all need. Seriously. *2025-06-24* One time payment option to use AI locally. I wish we can add documents to the knowledge Database so we can build to specific needs. In the meantime this is amazing! keep the good work. ### 5/5 — Works great *2025-06-11, version 1.2* Works well offline ### 5/5 — Love that I can use the same app on iOS and macOS *2025-06-06* Bought once and have access to this on macOS and iOS! Super happy about that and love that they changed the UI to optimize for the larger macOS screen. ### 5/5 — Great app *2025-06-06* Loving this app, so convenient to get so many answers to a variety of topics at your fingertips! ### 5/5 — Great app! *2025-06-05* Love how easy and accessible this app is to use! Definitely recommend for everyone in need of quick and convenient answers!! ### 5/5 — Way better than alternatives! *2025-06-05* Genuinely so much better than the other apps. Love how the developer is already adding so much with each update! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*