# Happicabs - Essex Taxi App — Simple. Smart. Speedy.

> Private hire taxi booking service for Chelmsford and surrounding areas. (iPhone/iPad app by Happi Group Limited.)

- Source: https://appshunter.io/ios/app/happicabs-essex-taxi-app/id485266595 (this page in markdown: same URL + `.md`)
- Developer: [Happi Group Limited](https://appshunter.io/developer/1485563549)
- Category: Travel
- Price: Free
- Age rating: 4+
- Requires: iOS 16.2 · 81 MB
- Languages: American English
- Released: 2011-12-07
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/happicabs-essex-taxi-app/id485266595/reviews.md

## What is Happicabs?

Travel across Essex quickly and easily with the **FREE Happicabs Taxi App**. Get an instant taxi quote, book your journey and track your driver directly from your phone.

Happicabs is one of the **largest private hire taxi companies in Essex**, providing over **1 million passenger journeys every year** with access to **200+ professional, DBS-checked drivers**.

Book a taxi in **Chelmsford, Maldon, Witham, Braintree, South Woodham Ferrers and surrounding Essex areas**, as well as airport transfers and long-distance journeys.

Our fleet includes standard cars, estates, MPVs, minibuses, hybrid vehicles and wheelchair-accessible taxis.

## Why choose Happicabs?

* Reliable **Essex taxi and minicab service**
* Over **50 years of taxi experience**
* 200+ professional, DBS-checked drivers
* Fast local taxi pickups
* Competitive fares with upfront estimates
* Safe, clean and comfortable vehicles
* 24/7 Customer Care
* Cash, card and account payments
* Local, airport and long-distance taxi bookings

## Book an Essex Taxi in Seconds

1. Enter your pickup and destination.
2. Choose your vehicle.
3. Select ASAP or pre-book for later.
4. Get an estimated taxi fare.
5. Pay by cash, card or account.
6. Confirm and **live-track your taxi**.
7. Receive an e-receipt and rate your journey.

## Happicabs App Features

* Instant **Essex taxi fare estimates**
* ASAP and advance taxi bookings
* Live taxi tracking
* Driver and vehicle details
* what3words address search
* Add multiple stops
* Save favourite addresses
* Edit or cancel bookings
* Email confirmations and e-receipts
* Promotional codes and discounts
* Taxi arrival notifications
* Safety Buddy journey updates
* Secure **Driver Connect** communication
* Corporate and personal accounts

## Local & Airport Taxis Across Essex

Use Happicabs for everyday journeys, business travel, nights out, train stations, weddings, events and **airport transfers to Stansted, Heathrow, Gatwick, Luton and London City Airport**.

Whether you need a **Chelmsford taxi, Maldon taxi, Witham taxi, Braintree taxi or South Woodham Ferrers taxi**, Happicabs makes booking simple.

**Happicabs – Your Essex Taxi App. Fast. Easy. Reliable.**

Website: https://www.happicabs.com/

Facebook: https://en-gb.facebook.com/happicabs.chelmsford/

Instagram: https://www.instagram.com/happicabsessex/

X: https://twitter.com/happicabs

Questions? Visit https://happicabs.com/contact-us or email info@happicabs.com

## Key features

- Instant fare quotes
- Real-time taxi tracking
- Vehicle and driver details
- Multiple payment options
- Add extra stops
- Save favorite addresses
- Safety buddy updates

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/happicabs-essex-taxi-app/id485266595/reviews.md

### 1/5 — Unreliable

*2026-07-01, version 45.2602.309*

Cabs constantly arrive late when you reserve a ride in advance. Regularly up to 30 mins late. Don’t bother with this app, just call the local cab station.

### 1/5 — They charge more than the price given.

*2026-02-07, version 45.2515.0*

I don't want to take another taxi from this app.

### 2/5 — Does its own thing

*2024-03-13, version 40.2306.10*

The app is really buggy. It looks like it’s barely ever updated (at the time of writing last update was 7m ago!). For example, I’ve entered my full home address and it asks me to add house name and number every time before proceeding. It then proceeds to change the post code to something different, which confuses the drivers. On many occasions they’ve called me to say they’re waiting but they are actually a couple of hundred yards down the road. The company needs to spend a bit of money on its tech and keep it current.

### 1/5 — Zero Support

*2024-03-06, version 40.2306.10*

If you have a problem with the app then there is no support whatsoever - they never respond to support requests.  They've also disabled problem reporting to make sure they don't have to bother with customer problems.  Awful app.

### 1/5 — Awful and expensive

*2023-12-21, version 40.2306.10*

Charged me £100 for a 20 minute journey in a man old banged up Prius, 
The app is painful and unclear and their pricing for their service is just horrendous.

### 1/5 — Awful

*2023-12-14, version 40.2306.10*

Awful app. If I could give 0 stars then I would. Tracked the taxi via the app which was doing another job when I ordered which was fair enough but to my shock, I then watched the taxi get 2 minutes away from my house to then turn around on itself to go and attend another job on the other side of Chelmsford! I rang the office who then obviously messaged the driver to ask what was going on, the taxi then yet again turned back around on himself to finally come and pick me up. 
I will not be using this app or company again!

### 1/5 — Never used the service before yet I'm blacklisted?

*2023-07-28, version 40.2306.10*

I have never used this service before yet apparently my phone number is blacklisted? Make it make sense.

### 5/5 — Early start

*2023-07-11, version 40.2306.5*

Had a early start today needed to get off to a good start to commute to Cambridge for 8AM, arrange to get taxi for 6AM the day before to take me to the bus station. Driver was really friendly and efficient got me to the bus station safely and in good time. All in all a really good experience couldn’t fault.

### 1/5 — Terrible app

*2023-06-08, version 40.2306.5*

Booked cab in advance & it was still late so decided to cancel & take bus, 10 mins later I get a notification saying the driver had arrived at where I requested even though I cancelled on the app. Called their support team who told me “even though I cancelled I still may be charged”. YES, for a service that I never even got to use. WOULD NOT RECOMMEND!

### 1/5 — Horrific app, use another company

*2022-10-01, version 40.2204.24*

Pre booked a taxi using the app an hour ahead of time. All confirmed and money taken from my account. Taxi failed to arrive and when I called the booking office the person told me that there were no taxis in my area. So basically, leaving me, my children and a trolley full of frozen food going ruined. Still waiting for taxi 25 mins later, and this is only after insisting they find a driver as I have no other way of getting home. Cannot even begin to describe how incompetent the bookings management is. If you can’t accommodate a booking confirmed by your app, call the customer to let them know - don’t leave them stranded. I was told this was all my fault as I had booked via the app not via phone.

## Frequently asked questions about Happicabs

### What does Happicabs do?

Happicabs is a private hire taxi service operating in and around Chelmsford, Maldon, Witham, and South Woodham Ferrers. It allows users to book taxis for various purposes, including local travel, airport transfers, and special occasions, through a simple app.

### What are the key features of the Happicabs app?

The app offers instant fare quotes, real-time taxi tracking, the ability to see vehicle and driver details, and multiple payment options (cash, card, account). Users can also add extra stops, save favorite addresses, and manage their bookings.

### How much does it cost to use Happicabs?

The app itself is free to download and use for booking. Users pay for their taxi journeys, with fare estimates provided before booking. Payment can be made by cash, card, or account.

### What areas does Happicabs cover?

Happicabs primarily serves Chelmsford and surrounding areas in Essex, including Maldon, Witham, and South Woodham Ferrers. They are described as the largest private hire company in Essex.

### How can I ensure a safe taxi journey with Happicabs?

Happicabs emphasizes safety with DBS-approved drivers, clean and secure vehicles, and a 24/7 customer care team. The app also features 'Driver Connect' for secure communication and a 'safety buddy' option to share journey updates.

## Version history (last 5 releases)

### 45.2615.544 — 2026-08-24

Bug Fixes

### 45.2615.484 — 2026-07-31

Bug fixes

### 45.2602.309 — 2026-06-08

Bug fixes and optimisations

### 45.2601.59 — 2026-03-19

Bug fixes and optimisations

### 45.2515.0 — 2025-12-15

Bug fixes and optimisations

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## More apps by Happi Group Limited

- [Happicabs - Maldon Taxi](https://appshunter.io/ios/app/happicabs-maldon-taxi/id1568683788)
- [Happicabs - Witham Taxi](https://appshunter.io/ios/app/happicabs-witham-taxi/id1568713633)
- [Happicabs - South Woodham Taxi](https://appshunter.io/ios/app/happicabs-south-woodham-taxi/id1568715533)
- [Happicabs - Braintree Taxi](https://appshunter.io/ios/app/happicabs-braintree-taxi/id1665629461)

All apps by Happi Group Limited: https://appshunter.io/developer/1485563549

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
