# Happy Lemon USA — user reviews > 107 indexed App Store user reviews of Happy Lemon USA by YUMMY-TOWN USA LLC, rated 4.80/5 from 6,371 ratings. - Source: https://appshunter.io/ios/app/happy-lemon-usa/id1616188105/reviews - App overview in markdown: https://appshunter.io/ios/app/happy-lemon-usa/id1616188105.md - Rating breakdown: 5★ 5,688 · 4★ 343 · 3★ 119 · 2★ 45 · 1★ 176 ## What do users think of Happy Lemon USA? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient for ordering ahead - 💡 Great location and friendly staff **Cons** - 🐛 App forgets favorited stores - 🐛 Payments and order issues - 🐛 Inconsistent service and order prioritization - 🐛 Saved credit card information is lost - 🐛 Mandatory tipping - 🐛 Slow server response and app malfunctions **Commonly reported bugs** - Location finder not working - App freezes and crashes - Issues with points/rewards tracking - Inconsistent app behavior across devices and networks **Most requested features** - Add Apple Pay support - Allow less boba option - Improve login and account management ## Newest reviews (17 of 107) ### 2/5 — Needs Apple Pay *2026-06-27, version 2.0.54* I don’t want to save my credit card in your app. It is 2026, we now have Apple Pay. ### 2/5 — Good ordering process, no Applepay/card scan *2025-07-15, version 1.2.0* App is pretty good so far in terms of ordering items, but as there is no applepay or other digital payment option, onboarding requires adding a card and manually entering the information. I don’t like having cards in apps regardless, but if I have to please at least integrate the scanning option. ### 3/5 — Apple Pay *2025-07-14, version 1.2.0* You need Apple Pay ### 1/5 — Great drinks terrible app *2025-07-08, version 1.2.0* Fix this. ### 1/5 — Payment methods?? *2025-07-02, version 1.2.0* It’s so frustrating that the payment method that you’ve used keep getting deleted for NO REASON. Can’t even do a quick pick up order because you have to enter your card numbers every single time. ### 3/5 — Credit card does not save *2025-07-01, version 1.2.0* A few glitches that would be great if fixed. Sometimes a whole category of drinks cannot be selected because the scroll keeps moving back up. ### 1/5 — No rewards *2025-06-17, version 1.2.0* Can no longer redeem rewards through the app and it’s glitchy ### 2/5 — Confusing and unreliable *2025-06-08, version 1.2.0* Although the app seems nice it has terrible UX. It never remembers my orders or my credit card. Also, has no way to review your order or give feedback on your order. ### 2/5 — No rewards *2025-06-02, version 1.2.0* Can no longer redeem rewards through the app ### 1/5 — Happy limón usa *2025-05-30, version 1.2.0* No puedes aser una orden sin poner propinas ### 2/5 — Way too janky *2025-05-18, version 1.2.0* No Apple Pay support, and one errant tap reset our cart. It took several attempts to order a few boba teas. ### 1/5 — Waffle Shutdown Dissapointment *2025-04-24, version 1.2.0* When there are 2people working, Is it common practice for employees to “CLOSE” the Bubble Waffle maker ONE Hour BEFORE closing time? Just wondering….definitely not great for customer service. ### 1/5 — Invasive *2025-03-31, version 1.2.0* Collects too much data. I just want to order a smoothie. ### 1/5 — Does not save credit card info *2025-02-22, version 1.2.0* Have to enter it every order ### 1/5 — Never get reward points *2025-02-22, version 1.2.0* Every time I scan the membership code but never get reward points. I reached out the support and waited for a month and finally they said they will give me the points but never did! I just gave up on them. When you order online, you can only pick time 1 hour later😂 ### 1/5 — Impossible to pay *2025-02-09, version 1.2.0* App can't even save the credit card or favorites. Whatever they are paying for this app, it's too much ### 4/5 — Usually works quite nicely *2025-01-22, version 1.2.0* The quality of the product is very good and app wise most of it works great… however the app consistently forgets my favorited stores every couple weeks… ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot even login *2026-08-04, version 2.0.54* This is my third time downloading this app to give me another attempt but same issue with authentication. I keep getting error message when attempting to login. I even created new email to sign up. Same issue with either phone number and email. ### 1/5 — Poorly designed reward system *2026-05-27, version 2.0.42* It used to be that buying drinks would lead to getting free drinks, but now a large drink costs less than the threshold needed to earn points for a free drink. I like the drinks here, but have a lot of options near me that have rewards programs that actually reward the customer. ### 1/5 — Payment issues *2026-05-21, version 2.0.40* I got an updated credit card with the same number but different expiration date. It doesn’t allow me to delete the old one or add the new one because the number is the same. Also, please allow Apple or Android pay instead of your archaic payment system. ### 1/5 — Password reset does not work. Offers not valid *2026-05-11, version 2.0.40* Sends offers not valid at my location. Drove I vain ### 1/5 — No way to place an order *2026-05-03, version 2.0.40* I’ve tried checking out with multiple cards even my bfs card nothing work it automatically just says denied no matter how much money is in the card I’ve been trying for the last 3 months hoping it would work one day but it never has I’ve missed out on soooooooo many points because the app doesn’t work🫤 ### 1/5 — Bad app *2026-04-05, version 2.0.32* The app made me lock back in and then said my password was wrong. So I reset it and it gave me an error so I reset it again and still got error messages won’t let me log in. What a joke. Then I tried to go to support and feedback on the app and it kicked me off. What a joke. ### 1/5 — New Update *2025-09-29, version 2.0.1* New app version doesn’t let me log into my account anymore. Bunch of error codes when loading up the app. ### 1/5 — New Update Terrible *2025-09-15, version 2.0.1* It won’t log me into my old account, and whenever I open the app it says “Warning: Request interface: /mobile/openapi/ member_device/update_token error, please check” and proceeds to pop up other warnings. The old app and UI was fine idk why they updated it 😭 ### 1/5 — Seems to have gotten more complicated *2025-08-22, version 2.0.1* I don’t have the old version to compare, but it seems like a lot more steps to order in the updated app. Also, you’re effed if you just want to leave a cash tip, it doesn’t seem to let you check out until you add a tip. Kind of extortionate. (You should tip, but shouldn’t be forced). In all, it just doesn’t have to be so friction filled to order and pay. ### 1/5 — New app version is terrible *2025-08-14, version 2.0.0* Horrible UX. Instead of selecting from a list of pre-defined favorite drinks like before, now I need to go through 10 steps: scroll menu, select drink, select cold level, select sugar level, select topping, select pick up time, select tip, select card, click submit, confirm store. All of these just to order 1 drink. If I want to buy 2 drinks, the whole process would take me 15 steps. By the time I’m done with ordering I have already lost my appetite. Ordering alone took me 5 minutes as each step has a delay. You can simply set a default pick up time instead of forcing customers to manually select 10 minutes as the earliest time. You can default the keyboard to number instead of making people to change the keyboard to select tips. Honestly I would prefer the previous version. It wasn’t great but at least it was easy to use. ## Most praised reviews (10 highest-rated) ### 5/5 — Review on the drink and food *2025-12-01, version 2.0.31* This place is the best and has the best drinks and food to try. ### 5/5 — Love it! *2025-11-03, version 2.0.31* Happy Lemon is my go-to boba spot! Their drinks are always fresh, flavorful, and perfectly balanced. I especially love how the boba is consistently chewy and just the right sweetness. Definitely my favorite place to grab a drink! ### 5/5 — D11 *2025-06-01, version 1.2.0* This is my favorite here Okinawa roasted Milk tea loved it! Staff are friendly, great ambiance. 😀 ### 5/5 — Excellent Teas and Superb Service *2024-10-30, version 1.2.0* Great place to grab boba and staff is wonderful ### 5/5 — easy to use *2024-10-21, version 1.2.0* Clear instructions, easy to use, useful when ordering ahead. Only setback is sometimes it loads too long and does not let u order. ### 5/5 — Great location, friendly staff *2024-08-13, version 1.1.8* Right across the street from where I work, so perfect location to walk to on my lunch break! Staff is always friendly, and the store is always clean. They even have lots of seating if you want to enjoy your drink in the store. ### 5/5 — Your new addiction *2024-07-12, version 1.1.8* Just try it ### 5/5 — App payment should include Apple Pay *2024-06-29, version 1.1.7* y cant use apple pay with lemon app？？ ### 5/5 — Add support for Apple wallet *2024-06-28, version 1.1.7* As support for Apple wallet ### 5/5 — Happy Wife Happy Life *2024-06-10, version 1.1.7* Wife love the drinks and every close to home to make her happy everyday!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*