# Happy Property: Maintenance — user reviews > 40 indexed App Store user reviews of Happy Property by HappyCo, rated 2.40/5 from 94 ratings. - Source: https://appshunter.io/ios/app/happy-property-maintenance/id1629820845/reviews - App overview in markdown: https://appshunter.io/ios/app/happy-property-maintenance/id1629820845.md - Rating breakdown: 5★ 26 · 4★ 4 · 3★ 7 · 2★ 6 · 1★ 51 ## Newest reviews (15 of 40) ### 1/5 — Difficult To Use *2026-03-24* Dismal program. The old version I would have given a c-. This one is a firm F. It amazes me that companies try to make their programs difficult to use. Missing important features and poor layout/navigation. Don’t these companies ever think to work with their clients to design their new programs? ### 1/5 — They should fire whoever made this app *2026-03-09* It’s unbelievable how bad this app is compared to their old app. For new/prospective users, you should know: - You can no longer duplicate previous layouts, you can only select general templates. Have fun editing rooms/features for every single property, every single time you do an inspection. - they currently have 1 tutorial video, for a feature I can’t imagine most users will ever use. Good luck figuring out how to use the app for ya know, doing an inspection. - of course, there’s no phone support. But that’s to be expected from a company that releases an app as broken and poorly designed as this. - they buried the property tabs under multiple menus, so now if you want to see a history of a properties inspections you have to go through multiple screens. It used to be 1 click with the old app. This sounds small, but it’s a huge time waste every time you go to check for an old inspection I might sound salty about this app, and that’s because I am. They had an amazing app before, it was easy to use and clean looking. I feel robbed, and I definitely can’t continue to pay for their service, considering I legitimately can’t perform the tasks with it that I used to/need to. ### 1/5 — New App Sucks *2026-03-09, version 2.13.3* The app, (which we were forced to download) SUCKS! Customer Service SUCKS! ### 1/5 — Limited features *2026-02-26, version 2.13.3* Can no longer move rooms/categories around on the inspection report. ### 1/5 — More complicated *2026-02-25* This new app has made it very difficult to do anything. Can’t move sections around and can’t edit certain items like we could before. I tried adding a new section and it duplicated it causing an error in the sync. I’ve not been able to sync my inspection for over a day and I’m nervous I might lose it all. The new app drains my battery faster than the old app. All around I’m very unhappy with the new app. I can’t even access the old app anymore. ### 1/5 — Worst thing ever! *2026-02-22* Nothing has transferred from the old app, and I can’t get the new app to pull up the new inspection form. All they do is blame each other for the problem. Now I’ve lost 9 years of inspections. Nice job!! ### 1/5 — Ruined a good app *2026-02-19* The old app had everything I needed. Not sure why they messed with it. New app is incredibly non user friendly and I can’t even go back and use the old app or pull up the thousands of inspections that I had done on that app. Looking for a new inspection company. ### 1/5 — Update Ruined App *2026-01-27, version 2.12.0* Service included in Buildium. Changed the platform and now the search can’t even display the address when you’re searching for a report. It’s a joke now and they won’t change it. Waste of time, effort, and money. ### 1/5 — Why?! *2026-01-27* I don't know who thought it would be great to change a good working app... but you have no idea how much more complicated our work out there doing inspections with 100s of properties just got. We can't move sections anymore, which allowed us to go by the actual layout of a property. You can't edit anything the way it was before. Taking pictures is delayed and slows us down immensely. We are not happy! ### 1/5 — Terrible *2026-01-26, version 2.11.0* Doesn’t let me edit daily inspections app is buggy ### 1/5 — Terrible Downgrade *2026-01-20* Our company used the old happy inspector app religiously for move out inspections, ever since the consolidation into the new app we’ve had nothing but issues ### 1/5 — Down hill from the inspection app *2026-01-13* Like everything, they take an app that works great and “update” it. They take all the functionality that keeps one in compliance away. You can’t add a disclaimer or anything to the reports now. The photos are moved to their own pages, so they aren’t group by room any more. Way to wreck a great app! ### 1/5 — Difficult to navigate *2026-01-10* Old app was very straightforward and easy to explain to even a toddler. The new update is overly complicated for no reason. If they want to keep their business, this needs to be fixed in order to streamline operations for everyone’s teams. ### 1/5 — Terrible app - filled with bugs *2025-12-12* The old app was fine, this one is filled with bugs. It glitches constantly, has major design floors and won’t sync. I just lost a vital report because of this aweful app. ### 1/5 — Old system easy to use new system impossible *2025-11-19, version 2.8.0* Just terrible. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-07-01* What a terrible app. It was awful prior to the update and now with the update the app wants me to install it over and over again. Keep deleting the app in order to find my reports and now not able to find them. What a horrible experience and service for an app. You should really be ashamed to have ever think this app is worthy. ### 1/5 — Not good *2026-07-01* By far and away the worst property maintenance app I’ve ever used and I’ve been in maintenance for a decade. It’s slow, unintuitive, doesn’t sync properly and crashes often. God help you if your company decides this app is the way forward as you will be endlessly frustrated waiting around in lobbies for your work orders to load. ### 1/5 — Joke of a business now *2026-06-11* if I can give this a -10 star I would. I have had this account with happy co for the last seven years. I’ve seen them go through Lots of updates and this one by far is thee worst. All the inspections that you complete are not in chronological order leaving you to endlessly scrolling through the years to find the one date that you need. You have to go through hoops to even find ones for the same year. Also, the iOS does not correspond with majority of the older iPhone/android phones resulting into a huge issue having a new hires on this app. Whoever approved of this update needs to get fired immediately. They are losing out on a lot of business due to this dumb update. I hope they are suffering. That’s how much I hate this new platform. I will be taking my business unless it goes back to the original platform. Bring back the original happy co !! ### 1/5 — HappyCo Review *2026-05-19* Terrible app and software overall. Any updates that released have multiple glitches as if it was not tested before the release. Customer service might as well be nonexistent since issues don’t get resolved ### 1/5 — Why wreck a great app? *2026-04-30, version 2.15.1* There used to be this great app from Happyco called inspections. Then we were all forced to use this new Maintenance App. This new app has zero documentation, no help and a HEAP of bugs. It is also totally unnecessary as the previous app worked just fine. One major item missing is that there is no side by side comparison for a move-in/out inspection, which is fundamentally what the point of the inspection is. I hope they fix this or even better, just let people use the original (and better) app. ### 1/5 — Horrible app, worst update ever *2026-04-22* I can’t say enough bad things about this. The previous app was bad enough, they took the worst parts and made them even worse. We are looking for another company. Hand writing inspections would probably be better ### 1/5 — It’s a joke *2026-04-08, version 2.14.0* Work Work workWORK WORKEKSJLANSBDVSKALAKSVDNSKSMSBBS ### 1/5 — Terrible *2026-04-06* This app is horrible compared to the last app before they updated it. The lag time between taking pictures is sometimes up to three seconds. Don’t even get me started on all the features that they took away. ### 1/5 — New app is awful *2026-03-25, version 2.14.0* New app is awful and no one from Buildium or happy co will help, they just give you generic answers and links the help articles that don’t fix anything. Lots of bugs ### 1/5 — Awful new version *2026-03-24* Happy Co should be ashamed. They got rid of so many features from the previous application: the ability to reorganize/move items from one section to another, the ability to rename sections, the ability to copy previous reports, etc etc. All choices that make the user experience much more tedious and frustrating. And to voice your frustration, you only have the ability to email with an automated AI bot. It’s infuriating. I’d give them a week or two to put these features back in, before our company is forced to move on from this wretched app. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing New Features *2026-07-20* A team that truly listens to their customers and never stops improving. This product has had a huge impact in standardizing our operations and improving our documentation records. Thank you! ### 5/5 — Easy, efficient and user friendly *2025-09-17* Happy co has been awesome, it’s very user friendly. The help team is always there with tons of training and help. 5/5 would recommend. ### 5/5 — Great Property Management App! *2025-02-19* App works as it should, we use it for my property and so far it has significantly streamlined the communication between my team. Some features are not available through the app versus the desktop site, which is understandable as some functions aren’t necessary for mobile use - but it would be nice to access all the Project boards and view upcoming tasks the same way as the desktop, or at least a bit more thorough. Hoping that with updates the app only improves - looking forward to exploring more of its functions ### 5/5 — Love it *2024-08-07, version 2.6.5* This is much easier to use I love it 😁😁😁😁 ### 5/5 — This is a fantastic app *2024-03-19, version 2.5.1* My maintenance team loves it ### 3/5 — Unable to add images from Gallery *2026-04-30* Everytime I try to add photos into the work order I’m about to complete, I can’t add any. I can Only take pictures for when I’m doing that. At the same time I’m working with my hands. So it’d be great to have a developer who can fix this bug for this app. App is great on notifications, just wondering if this could be fixed. I’m only writing because it’s happened on both of my phones and that’s why it’s being brought up to my attention. ### 3/5 — NEEDS FIXING *2025-08-01* 1: for expired inspections I am not able to edit them on computer the only thing I can do is assign the inspections to someone to complete on the phone. 2: even when assigning inspections they do not go through I’ve had to assign the same inspections about 10-20 times and I still can’t see that the inspections went through!or that they were assigned to someone 3. Sometimes it makes me log out and log back in for what ever reason don’t know why but it happens. Please fix this ASAP as this affects everyone using the app especially for property management. ### 2/5 — Program *2026-02-04, version 2.12.1* Mid app. It’s all over the place. ### 2/5 — Failed to update *2026-01-15* It will not update and sometimes won’t even load and it just says that it’s off-line can someone please fix this it’s always different on all my devices and my computers ### 2/5 — User Hostile *2025-11-15* 1.) The AI summary animation runs everytime you open a task even if you’ve worked and commented on it. There’s no way to disable it and at first I didn’t think it was skippable due to the loading time after pressing ‘open work order’. 2.) I understand the need to be able to operate in different properties but there should also be a way to set it so you don’t have to click in to the same one you used last every-time you log-in esp. for those that only have one property. 3.) The inspections tab is too cluttered they should sort by unit or type, not date. 4.) I likely need to run through a training again but YARDI had a much clearer status system for work orders. Only positive note I have is that it’s mobile(yardi wasn’t) and has photos(which don’t seem to be accesible on desktop) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*