# Happy State Bank Mobile — user reviews > 99 indexed App Store user reviews of Happy State Bank Mobile by Happy State Bank, rated 4.80/5 from 12,645 ratings. - Source: https://appshunter.io/ios/app/happy-state-bank-mobile/id1281054824/reviews - App overview in markdown: https://appshunter.io/ios/app/happy-state-bank-mobile/id1281054824.md - Rating breakdown: 5★ 11,222 · 4★ 844 · 3★ 244 · 2★ 92 · 1★ 243 ## What do users think of Happy State Bank Mobile? Overall sentiment: negative **Pros** - 👍 Great bank - 👍 Easy to navigate - 👍 Friendly and helpful staff - 👍 Convenient online banking - 👍 Mobile deposit feature - 👍 Reliable service **Cons** - 🐛 Frequent app crashes and errors - 🐛 Slow app performance - 🐛 Unreliable login and account access - 🐛 Buggy updates and changes - 🐛 Lack of important features (e.g., transaction notifications) **Commonly reported bugs** - Inability to link cards and accounts - Delayed balance updates - Frequent app crashes and login issues - Disappearance of savings accounts **Most requested features** - Bring back transaction notifications - Improve app stability and reliability - Add Face ID support - Enhance online bill pay and external transfers ## Newest reviews (10 of 99) ### 3/5 — It’s the same *2026-05-05, version 5.0.42.423* It’s basically the same app it doesn’t do much different. I would really like to be able to write memos like I’ve seen others say. Also being able to turn your cards off from the app itself was what I was looking forward to and thought would be in the update but unfortunately it wasn’t.. ### 4/5 — No option to add memo *2026-05-03, version 5.0.42.423* The app functions the same as their previous and I’m not sure I see any fundamental improvements. With that being said, it works well. Only complaint I have is that you STILL cannot add memos to any transactions like you can on the website version, which is a bummer. ### 4/5 — Improved *2026-04-23, version 5.0.42.423* So much better than the old app ### 3/5 — Not reliable *2024-12-05, version 5.0.41.705* This app works about 50% of the time. Don’t plan on being able to use it in the late evening. Sometimes it glitches and doesn’t let you login. ### 2/5 — Got worse *2024-12-04, version 5.0.41.705* Ever since they got bought out by centinalal bank the app got worse ### 3/5 — Need memo to mobile transfers. *2024-12-04, version 5.0.41.705* Already can add memo to internal transfer on web browser. Would like to see the memo function added to the mobile app. ### 3/5 — For some reason this app runs slow. *2024-05-19, version 5.0.31.519* For making deposits this app is more complicated than my other bank apps. Extra button pushes, slow loading screens, unintuitive. Most banks grab your deposits. 😵 ### 1/5 — App is fine. Bank is terrible *2024-03-05, version 5.0.31.519* “Happy State Bank” was amazing!!!! Until Centennial bought them out. They’re now the worse bank I’ve EVER USED!!! I’ve never felt further from my own money than I do now. Of course I’ve opened a new account and will be transferring my money after 2 customers make their payments to me. Oh…the app is fine though. ### 3/5 — Old design and program *2024-03-04, version 5.0.31.519* Poorly designed. Archaic ### 1/5 — Awful *2023-07-12, version 5.0.20.4681749507* Laggy. Unresponsive. Seen better apps in 2009. ## Most critical reviews (10 lowest-rated) ### 1/5 — Abandoned *2026-05-08, version 5.0.42.423* Error saying app no longer supported, without direction of which app is supported. ### 1/5 — Mobile deposits *2026-04-30, version 5.0.42.423* When mobile deposits are done that are not deposited into accts on time. Will be moving my acct to Well Fargo! ### 1/5 — Awful *2026-04-25, version 5.0.42.423* Awful app ### 1/5 — Mobile App *2026-04-17, version 5.0.42.423* The mobile app never works!!! Every time you try to sign in it gives you an error. Face recognition NEVER WORKS!!! This has been an ongoing issue with this bank. Seriously considering switching to a bank whose app actually works! ### 1/5 — Absolute Junk *2026-03-28, version 5.0.42.423* App bombs out on a regular basis. Absolute junk…don’t waste your time. ### 1/5 — Common sense *2026-03-16, version 5.0.42.423* Unlocks my phone with Face ID goes to bank app doesn’t recognize Face ID make it make sense ### 1/5 — App doesn’t work at *2026-02-11, version 5.0.42.423* Don’t waste your time with happy State Bank. Their app has not worked on and off four years and will auto reset your password. So tired of having to go into the bank for them to fix issues so now the app just doesn’t open and it automatically closes on its own very frustrated with happy state bank since the switch. ### 1/5 — Not working *2025-05-31, version 5.0.42.423* This app never works ### 1/5 — Online Deposit *2025-01-10, version 5.0.41.705* Trying to deposit a check like I have done hundreds of times but the app will not let me do it. Says I need to update the app but there is no update available. Clearly it is an issue with Happy’ app not me. One more thing that this bank has issues with. They need to get their act together. ### 1/5 — Trash *2024-11-29, version 5.0.31.519* This app is trash ## Most praised reviews (10 highest-rated) ### 5/5 — Transfers *2025-12-04, version 5.0.42.423* Love it ### 5/5 — Great Bank *2025-06-11, version 5.0.42.423* The employees are always friendly, careful and thorough. I also like to use the mobile banking feature to deposit checks. So easy. ### 5/5 — HAPPY CUSTOMER *2024-11-02, version 5.0.31.519* I love this bank!! I been banking with Happy State for years! Hoping for many more years as well!!! ### 5/5 — Happy with Happy State Bank! *2024-08-09, version 5.0.31.519* Old-fashioned personal service. Up-to-date technical support. Thank you! ### 5/5 — The Happiest customer of the Happiest Bank *2024-07-23, version 5.0.31.519* I’m SO happy with Happy Bank!!! ### 5/5 — Very good service at Happy State!!!! Thanks *2024-05-15, version 5.0.31.519* Good service and employees, and friendly!! ### 5/5 — Great *2024-03-15, version 5.0.31.519* Great!!!!! ### 5/5 — Great bank *2024-03-06, version 5.0.31.519* Happy State as been the best bank I have used in my life. They don’t have a bunch of unreasonable fees and still have free checking. They are prompt with deposits and have great customer service if I ever need it. They are also very friendly and respectful when I go into the branch for business (especially the branch in Amarillo on 5100 S Coulter Street). Thank you for taking care of my father and I throughout the years! ### 5/5 — Happy Customer *2024-03-02, version 5.0.31.519* I have had a great experience with Happy Bank even with all the changes that occurred. They treat me with respect and address any problems that arise. ### 5/5 — Love Happy Bank! *2023-08-11, version 5.0.20.4681749507* Love Happy Bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*