# HappyOrNot Reporting > Customer feedback collection and analytics platform for businesses. (iPhone/iPad app by HappyOrNot Ltd.) - Source: https://appshunter.io/ios/app/happyornot-reporting/id1381303741 (this page in markdown: same URL + `.md`) - Developer: [HappyOrNot Ltd](https://appshunter.io/developer/1357015157) - Category: Business - Price: Free - Rating: 4.40/5 from 5 App Store ratings - Age rating: 4+ - Requires: iOS 13.0 · 13 MB - Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), German (Germany), Hebrew, Italian, Japanese and 7 more - Released: 2018-05-23 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/happyornot-reporting/id1381303741/reviews.md ## What is HappyOrNot Reporting? Are your customers Happy or Not? The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys Smiley Touch, Smiley Digital and Smiley Terminal Our Smileys capture genuine customer feedback so you can learn your customers’ emotion when and where the experience takes place. - The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement - Beautiful design attracts people, drives maximum response rates - Easy to use, only requires a few seconds to respond - Get feedback from everybody, not only from the ones who engaged with you - Capture the feedback that matters, in the moment HappyOrNot Analytics All feedback data from our Smileys is passed on to our Analytics platform. The Analytics contains both robust and very flexible data insights sections that helps you to see how you're doing, analyze what is going well, and assess what can be improved. - See how you perform overall at a glance and against your industry peers - Understand the details with granular data by hour, weekday, month, location, and more - Discover the reasons through open feedback, painpoints, and highlights - Take immediate action with alert notifications and collaborative messaging - Engage and share your success with reports, data exports, and live sharing - Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys, and managing experience points, users and subscriptions. You can use - Analytics any time, and any place, with a browser or the mobile app HappyOrNot Success We also provide additional services to ensure your use of our solution is successful to your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources. 
To learn more about the HappyOrNot solution, visit https://www.happy-or-not.com/en/solution/ ## Key features - Real-time customer feedback collection - Detailed performance analytics - Issue identification and resolution tools - Employee and customer engagement features - Customizable surveys - Data export and live sharing ## Frequently asked questions about HappyOrNot Reporting ### What is HappyOrNot Reporting used for? HappyOrNot Reporting is used to collect real-time customer feedback through interactive Smileys and analyze this data to improve customer experience and business operations. It helps identify issues and track performance. ### How does HappyOrNot Reporting collect feedback? It utilizes physical HappyOrNot Smileys (Smiley Touch, Smiley Digital, and Smiley Terminal) at various touchpoints to capture genuine customer emotions instantly. This ensures feedback is gathered at the moment of experience. ### What kind of analytics does HappyOrNot Reporting offer? The platform provides robust and flexible data insights, allowing users to see overall performance, analyze trends by hour, day, month, or location, and discover reasons behind feedback through granular data. It also offers alert notifications. ### Can I create custom surveys with HappyOrNot Reporting? Yes, the Analytics platform within HappyOrNot Reporting includes tools for creating custom surveys. You can manage experience points and users to tailor your feedback collection. ### What devices is HappyOrNot Reporting available on? HappyOrNot Reporting is accessible via a browser or its mobile app on iPhones, iPads, and iPods. This allows for access anytime and anywhere. ### How often is HappyOrNot Reporting updated? The latest version is 1.5.10, and the app was last updated on February 17, 2026. This indicates a consistent update schedule for the application. ### What is the age rating for HappyOrNot Reporting? HappyOrNot Reporting has an age rating of 4+. This means it is suitable for users aged four and above. ### Does HappyOrNot Reporting have ads? No, HappyOrNot Reporting does not contain advertisements. It is a completely ad-free experience for users. ## Version history (last 5 releases) ### 1.5.10 — 2026-02-17 Minor security improvements. ### 1.5.9 — 2026-02-16 Minor security improvements. ### 1.5.8 — 2025-10-08 Minor security improvements. ### 1.5.7 — 2025-04-01 Minor security improvements. ### 1.5.6 — 2025-02-10 Minor security improvements. ## Apps similar to HappyOrNot Reporting | App | Rating | Price | Category | | --- | --- | --- | --- | | [Axxerion Mobile ©](https://appshunter.io/ios/app/axxerion-mobile/id437809847) | 4.0 (2) | Free | Business | | [MyHub Intranet](https://appshunter.io/ios/app/myhub-intranet/id1619691706) | 5.0 (2) | Free | Business | | [Custom Satisfaction Survey](https://appshunter.io/ios/app/custom-satisfaction-survey/id1562642570) | — | Free | Business | | [Surveyapp Manager](https://appshunter.io/ios/app/surveyapp-manager/id1493344652) | — | Free | Business | | [Zonka Feedback-Surveys, Kiosk](https://appshunter.io/ios/app/zonka-feedback-surveys-kiosk/id893136883) | 5.0 (1) | Free | Business | | [Chartwells HQ](https://appshunter.io/ios/app/chartwells-hq/id6745026100) | — | Free | Business | ## Related topics [customer complain](https://appshunter.io/ios/topics/customer-complain) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*