# Harbor Pointe CU – Mobility — user reviews

> 8 indexed App Store user reviews of Harbor Pointe CU by Harbor Pointe Credit Union, rated 4.60/5 from 341 ratings.

- Source: https://appshunter.io/ios/app/harbor-pointe-cu-mobility/id1136209816/reviews
- App overview in markdown: https://appshunter.io/ios/app/harbor-pointe-cu-mobility/id1136209816.md
- Rating breakdown: 5★ 277 · 4★ 31 · 3★ 9 · 2★ 5 · 1★ 19

## Most critical reviews (8 lowest-rated)

### 1/5 — Password reset constantly

*2023-07-21*

This app is constantly saying it can’t validate my information so I can’t log in. Meaning at least once per month I have to reset my password.

### 1/5 — Needs updating

*2022-02-18*

The amount of times I try to open this app and have trouble logging in or just get a white screen is so annoying. Last update was 3 months ago? I want to utilize this app as it is more accessible than the website… but is it?

### 1/5 — Good when it works

*2021-02-26*

App doesn’t get updated as often as needed. Opens to a white screen, deleted and reinstalling did not resolve either

### 1/5 — It does not work after 12

*2020-06-15*

If you work late night or are out at night some how this app is so bad that they just shut down the servers after midnight and for me that is unacceptable for me to only have  access to my money when convenient for my bank

### 2/5 — Frustrating

*2022-07-12*

App works fine for awhile, then suddenly forgets your info and won’t let you log in because it doesn’t recognize you.  ?? I got a  message by clicking on the app before I even tried to log in that it didn’t recognize me. I’m using the same device I always use. 
Then, there is no way to recover your screen name either (even though I know my screen name, but decided to double check since it’s suddenly disappeared and not working) and the provided link only results in an email that says your info is not recoverable. 
Seems very amateur and I can’t say I like not being able to access my account.

### 3/5 — Not bad, but...

*2019-03-10*

It would be helpful to have deposit history on this app, not just the option to scan a check for deposit. Add this feature and it would be a higher rating. Overall a decent app.

### 4/5 — Weak application

*2022-01-15*

This the third or fourth time I have tried to use the Mobil app on my iPhone and been unable to paste my long password into the appropriate field. I then try the same password on my Mac air computer and log in successfully. I just remove the app from my phone. This is a continuing problem which produces a situation where I get bounced out of using finger print log in on my phone. The app rejects the finger print and tells me to log in with my password. It will not accept the password and will not allow pasting. I have removed it from my phone.

### 5/5 — Anti Facial Recognition 😡

*2021-01-04*

Would be really nice if the facial recognition would work on this app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*