# Harborstone Mobile — user reviews > 85 indexed App Store user reviews of Harborstone Mobile by Harborstone Credit Union, rated 4.78/5 from 4,360 ratings. - Source: https://appshunter.io/ios/app/harborstone-mobile/id418248045/reviews - App overview in markdown: https://appshunter.io/ios/app/harborstone-mobile/id418248045.md - Rating breakdown: 5★ 3,649 · 4★ 327 · 3★ 89 · 2★ 30 · 1★ 72 ## What do users think of Harborstone Mobile? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 🔒 Secure app - 💡 Great credit union experience **Cons** - 🐛 Frequent app crashes - 🐛 Unreliable account balances - 🐛 Mobile check deposit issues - 🐛 Slow and clunky UI **Commonly reported bugs** - Login issues after app updates - Incorrect account balances displayed - Mobile check deposit not working **Most requested features** - Bring back balance widget - Add more account details and transaction history - Improve mobile check deposit process - Enhance app stability and performance ## Newest reviews (10 of 85) ### 1/5 — Balance Widget Gone *2025-03-04, version 2024.10* iOS 18 did away with legacy widgets, leaving this app with no balance on the homescreen like every other banking app I use. Come on, Harborstone! The new widgets were around for 4 years before they removed legacy ones. You had all the time in the world to prepare for this. ### 1/5 — Always down *2025-02-18, version 2024.10* I try to make my payment but I get ssl error 1200 ### 1/5 — Widget *2025-01-13, version 2024.10* The widget is gone! Please bring it back made seeing balances so much easier ### 1/5 — No working *2024-05-15, version 2024.1.0.3* Can't login this morning ### 4/5 — Nice App *2024-02-27, version 2023.10.1.1* Does exactly what I need it to do. ### 1/5 — Tells Me I Have Money To Spend But When Monday Comes My Account Is Negative *2024-02-03, version 2023.10.1.1* I don’t know when it started doing this but the app will glitch or something where over the weekend it tells me I have money in my checking. But once Monday comes the money in my account turns into negative when barely any money was spent over the weekend. It’s a MAJOR issue. If I was aware that my account was going to be negative I wouldn’t even be thinking of spending over the weekend. It makes it difficult for me to trust what the app is telling me because it’s causing me to think I have money to spend when I actually don’t once the weekend is over. Seriously making me consider switching banks. ### 5/5 — Review *2023-12-02, version 2023.3.0.2* Simple & Easy ! Thank you . ### 5/5 — Poor tracking *2023-10-11, version 2023.3.0.2* The accounting in this app is horrible and never accurate or up-to-date. It causes a lot of errors in my budgeting. ### 1/5 — I have hate in my heart for this app. *2023-08-06, version 2023.3.0.2* The worst banking app I've ever seen in my life. Bank transfers take forever, Zelle doesn't work, constant glitches, always shut down, it quite frankly feels as though my money is held hostage. ### 1/5 — Tells Me I Have Money To Spend But When Monday Comes My Account Is Negative *2023-05-01* I don’t know when it started doing this but the app will glitch or something where over the weekend it tells me I have money in my checking. But once Monday comes the money in my account turns into negative when barely any money was spent over the weekend. It’s a MAJOR issue. If I was aware that my account was going to be negative I wouldn’t even be thinking of spending over the weekend. It makes it difficult for me to trust what the app is telling me because it’s causing me to think I have money to spend when I actually don’t once the weekend is over. Seriously making me consider switching banks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Experiencing f *2026-08-07, version 2026.01* Fraud ### 1/5 — U suck *2026-07-24, version 2026.01* Quit asking everytime I sign in. ### 1/5 — This app sucks!! *2026-07-19, version 2026.01* It’s constantly saying the wrong amount of money I have in my account. I have to remember how much I have in my account at all times and then go and subtract everything I spend on my own because it almost never shows the correct amount of money in my account. You’re better off not having the app at all, it’s misleading and pointless. Out of nowhere it’ll say you have more money than you actually do and it’ll stay like that for DAYS and then after spending you realize that you actually didn’t have the money it said you did!! ### 1/5 — This app sucks now *2026-06-13, version 2026.01* I don’t know what y’all did or why but nothing loads when you need it. Can’t confirm balances or access to turn my card on or off when I want to. And it’s never a cell service or WiFi issue, it’s the stupid app! Fix it!! ### 1/5 — Great app but…. *2026-06-12, version 2026.01* I like the app but sick and tired of it asking for a rating every time I use it. FFS stop it already. ### 1/5 — Great CU, bad app support *2026-05-27, version 2026.01* Email alerts have always been broken in this app. They do not get sent when the event occurs, instead, they pile up and get sent all at once when you open the app. I disabled email alerts and this still happens. Each time I open the app, I get 10-20 emails all at once. Also, your SMS alert preferences aren’t honored. I’ve written 4 separate bug reports to Harborstone and after a year, it still isn’t fixed. ### 1/5 — Buggy, glitchy, limited functionality *2026-05-21, version 2026.01* Buggy, glitchy, limited functionality ### 1/5 — Great CU, bad app support *2026-04-11, version 2026.01* Email alerts have always been broken in this app. They do not get sent when the event occurs, instead, they pile up and get sent all at once when you open the app. I disabled email alerts and this still happens. Each time I open the app, I get 10-20 emails all at once. I’ve written 4 separate bug reports to Harborstone and after a year, it still isn’t fixed. ### 1/5 — straight up cant see my own bank info because you disabled logging in *2025-05-12, version 2025.2.2.3* how are you going to disable the only method to reset your own password and make the only option calling a number that isnt open past 5pm. why does face id disable if you update it. whoever did this die ### 1/5 — Always down *2025-04-21, version 2025.2.2.3* I try to make my payment but I get ssl error 1200 ## Most praised reviews (10 highest-rated) ### 5/5 — Love Harborstone, love the app *2026-08-02, version 2026.01* Of all the financial institutions I work with, Harborstone is my favorite. They have always solved any of the few issues I’ve had, and I love their products. I was hesitant to use them as a primary checking account because I don’t have a local branch where I live (yet) but it hasn’t mattered. I can still do most of what I did before. Banking with Harborstone has been a good move! ### 5/5 — User friendly. *2026-07-27, version 2026.01* Plain and simple. Very user friendly. Online banking made easy. ### 5/5 — Clean UX *2026-06-18, version 2026.01* Very clean and easy to find what I need quickly. ### 5/5 — Please stop *2026-06-06, version 2026.01* Everything is good until this week. I have to rate every single time I open the app. I’ve read and placed 5stars every time, now I’m done. Just a little bit of feedback. I have a few in friends that are Harborstone members, and we also say the same thing. ### 5/5 — Quick and convenient *2026-05-09, version 2026.01* Been with Harbostone for over 10 years, pretty satisfied with the service. ### 5/5 — Easy *2024-09-30, version 2024.7.0.1* Love the app! ### 5/5 — Great app, great credit union, great experience *2024-09-22, version 2024.7.0.1* Very user friendly. ### 5/5 — Great bank! *2024-08-08, version 2024.4.0.10* We finally found a bank that gives us the freedom to use their free checking system to create virtual envelopes for our budget. Great bank and easy to work with. ### 5/5 — Intuitive App *2024-05-09, version 2024.1.0.3* The Harborstone app is very user-friendly. Highly pleased. ### 5/5 — Great Credit Union and Super Useful App *2024-05-06, version 2024.1.0.3* I’ve been with Harborstone for decades. They’ve always been great but this app makes working with them easier yet. Great credit union and app. Highly recommended. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*