# Hard Rock Jackpot Casino — user reviews > 165 indexed App Store user reviews of Hard Rock Jackpot Casino by Hard Rock Games, rated 4.70/5 from 51,498 ratings. - Source: https://appshunter.io/ios/app/hard-rock-jackpot-casino/id1295228706/reviews - App overview in markdown: https://appshunter.io/ios/app/hard-rock-jackpot-casino/id1295228706.md - Rating breakdown: 5★ 42,702 · 4★ 4,401 · 3★ 2,254 · 2★ 852 · 1★ 1,289 ## What do users think of Hard Rock Jackpot Casino? Overall sentiment: negative **Pros** - 🎢 Fun and engaging games - 👍 Variety of game options - 💰 Ability to win free coins - 🕰️ Good way to pass time **Cons** - 🔒 Issues with linking player's card - 💰 Difficult to accumulate many points - 🎰 Tight slot machine payouts - 🐛 Frequent crashes and server issues - 🕰️ Slow game performance - 💰 Minimum bets increasing over time - 🤖 Poor customer support **Commonly reported bugs** - Winnings not properly credited - Frequent game freezes and crashes - Bet amounts resetting unexpectedly - Incompatibility issues with newer iOS versions **Most requested features** - Bring back old slot machines and games - Improve rewards and bonuses for loyal players - Add more table games like craps and video poker - Optimize app for older devices and iOS versions ## Newest reviews (14 of 165) ### 4/5 — Fun *2026-01-28, version 2.17.0* It’s a fun game. The music was is good ### 4/5 — Disappointed *2026-01-04, version 2.16.1* Fun to play but it has it’s moments where you can not win unless you spend money, that would be fine if you were actually playing for money ### 3/5 — Battles *2025-12-11, version 2.16.1* Jackpot went from14500 billion to 1billion+ not thrilled ### 3/5 — Are games being deleted? *2025-10-14, version 2.16.1* I love this game but can’t seem to get a hold of anyone to ask. Did Stein Haus get taken off the game list? I’ve not been able to play it in months because it’s gone. ### 4/5 — Recent changes *2025-08-07, version 2.15.0* I like this game a lot but a recent update that added the “you might like this game” has made this game less enjoyable. Now if I play a game that requires me to scroll far into the list of games, when I exit that game, I am returned to the beginning of the game list. Previously, upon exiting a game I would be returned to the point where I entered the game, making it easy to play another game nearby. Now so much scrolling is required to play games deep in the menu, it just isn’t worth playing the games as much. ### 5/5 — Gambling, even though I’m not online *2025-07-09, version 2.15.0* Just started playing it is fun ### 5/5 — The Hard Rock Cafe slot game *2025-06-16, version 2.14.0* It’s a cool game ### 5/5 — Most real action *2025-05-27, version 2.14.0* These are just like being at hard rock Cincinnati Love it ### 5/5 — Gorilla game is very fun *2025-05-22, version 2.14.0* Jackpot Slots is very fun ### 5/5 — Fun game *2025-04-27, version 2.13.0* Having fun , now that won, wahoo!,,,, ### 5/5 — Scam app. *2025-04-14* Remember, this isn’t a real casino. You can’t win real money. So, they aren’t regulated and can change the payouts whenever and however they want. I suspect the dial back the Return to Player on the daily mission slots. They want you to burn through your free coins so you purchase more in the store. That’s a perfectly legal- but incredibly dishonest- practice. Test it out yourself. Get familiar with the games. When one becomes the daily mission, play it. I bet you will find it is much tighter. I don’t think this is anecdotal, either, as I’ve noticed it over many iterations. ### 5/5 — Thank you *2025-03-25, version 2.12.0* Thanks for helping my family ### 5/5 — besssst *2025-03-25, version 2.12.0* 5star ### 5/5 — Money pit *2025-03-04, version 2.12.0* They do not give you enough daily coins to play for free . You must pay for coins . If you don’t pay you don’t play . If you’re just looking for a free slot game this one is not it . ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps crashing *2026-08-19, version 2.19.0* Used to work just fine, but today the app just keeps closing before I can choose a game! ### 1/5 — Cash *2026-08-07, version 2.19.0* Yall need to let us win real money on these games ### 1/5 — Just stopped working *2026-05-13, version 2.18.0* After building over $800,000 the game just stops working! Stuck in load screen. No way to contact anyone. Years of playing just stops?? ### 1/5 — Log In Issues *2025-09-10, version 2.16.1* This app is constantly making me sign in and reset my password. So frustrating! ### 1/5 — Scam app. *2025-04-24, version 2.13.0* Remember, this isn’t a real casino. You can’t win real money. So, they aren’t regulated and can change the payouts whenever and however they want. I suspect the dial back the Return to Player on the daily mission slots. They want you to burn through your free coins so you purchase more in the store. That’s a perfectly legal- but incredibly dishonest- practice. Test it out yourself. Get familiar with the games. When one becomes the daily mission, play it. I bet you will find it is much tighter. I don’t think this is anecdotal, either, as I’ve noticed it over many iterations. Update: For some reason, I no longer get notifs when my free coins are ready. Also, I purchased a $4.99 pack. Was charged 3 times for it but only received one package worth of coins. Messaged Support with no response or solution. ### 1/5 — Horrible *2025-02-22, version 2.11.0* Worst slot game I have ever played. Don’t waste your time. Payouts are terrible and there are no bonuses. ### 1/5 — I no longer love the game *2025-01-08, version 2.10.0* This game used to be a lot more fun prior to the changes. There are a lot of glitches and there is no way to complete the challenges when there’s no return. It doesn’t pay out like it used to and the bonus coins are not nearly enough therefore you’re forced to wait many hours just to play for 5 minutes. It’s no longer an enjoyable game for me. There has been so many updates which is understandable, but oh my. The errors and glitches makes it hard to play. It really gives a bad name for the physical casino. ### 1/5 — Crazy Birds *2024-12-15, version 2.10.0* Terrible doesn’t give credits for points won especially if good size win. Games won’t load on iPad Why bother introducing new games if you can’t make existing games work? ### 1/5 — So many glitches *2024-12-14, version 2.10.0* Will not give me notifications for collecting points anymore. Went back and forth with support and have no answer other than call Apple which I did. And this is the only app that has the issue on my phone. Blackjack doesn’t work anymore either. You need to update this app before you lose a lot of existing customers. ### 1/5 — Quit working *2024-11-03, version 2.10.0* Enjoyed the game for over a year. Connected honor points successful. Then, just stopped working. Such a shame. Don’t waste your time with this one. There are many other slot games out there that are reliable. Was fun while it lasted. ## Most praised reviews (10 highest-rated) ### 5/5 — Super fun games *2026-08-20, version 2.19.0* Bet modestly big rewards are worth it! ### 5/5 — Great game *2026-07-09, version 2.19.0* Fantastic ### 5/5 — Great *2026-06-10, version 2.18.0* Great game ### 5/5 — Thanks *2026-05-16, version 2.18.0* GIRLSAROUNDSGIRLS sync new huge cashrsmoneyesdollars to me developer GIASTYLES AGE13 ### 5/5 — Fun *2026-04-04, version 2.18.0* Ok ### 5/5 — Casino Apps *2026-01-03, version 2.16.1* I’m winning.!! ### 5/5 — Do not try to purchase! *2025-12-18, version 2.16.1* Horrible ! Zero help or response to inquiries! Beware! Tried to purchase and have funds in Apple acct but get error, had happened many times! Get no where! Beware!!! ### 5/5 — Amazing game *2025-12-14, version 2.16.1* 10/10 ### 5/5 — Yeah pushing way *2025-10-16, version 2.16.1* Thug on sent move ### 5/5 — Fun o the Barbie *2025-09-02, version 2.16.1* Fun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*