# Hardee's Mobile Ordering — user reviews > 778 indexed App Store user reviews of Hardee's Mobile Ordering by CKE RESTAURANTS HOLDINGS, INC., rated 4.80/5 from 150,454 ratings. - Source: https://appshunter.io/ios/app/hardees-mobile-ordering/id1577790947/reviews - App overview in markdown: https://appshunter.io/ios/app/hardees-mobile-ordering/id1577790947.md - Rating breakdown: 5★ 132,544 · 4★ 12,690 · 3★ 3,312 · 2★ 566 · 1★ 1,342 ## What do users think of Hardee's Mobile Ordering? Overall sentiment: negative **Pros** - 🚀 Great app and rewards - 👍 Easy to use **Cons** - 🐛 Rewards not updating - 🕰️ Slow order processing - 🤔 Confusing order process - 💰 Overpriced - 🤢 Declining food quality **Commonly reported bugs** - App deleting account data - Order status issues - Inconsistent app behavior - Inability to cancel/modify orders **Most requested features** - Allow changing order time - Improve tea ordering options - Enable tea redemption with free beverage reward - Provide refund/contact options - Display full menu in app - Integrate Apple Pay ## Newest reviews (10 of 778) ### 2/5 — Rewards *2026-08-27, version 5.6.0* I like Hardee’s. However I have started backing off my ordering there for two main reasons: 1. Mine charges you $1.10+ for cheese on a sausage, egg biscuit. 2. No rewards ever. Bonus: I pass 3 other fast food restaurants on my way to work that do not charge me extra for cheese ( it’s included on my sandwich), the other 3 restaurants offer rewards. ### 2/5 — Can’t check out anymore. *2026-08-26, version 5.6.0* I’m now unable to use the app to check out. Now I keep getting a message saying error validating basket. I’ve tried logging out and logging back in several times along with uninstalling and reinstalling the app. ### 4/5 — Awesome *2026-08-23, version 5.6.0* Food is great and delicious ### 2/5 — Local Deals *2026-08-23, version 5.6.0* The APP doesn’t allow for local specials or deals. I order from the APP for efficiency but end up paying more. Also, jelly isn’t an option in condiments. ### 4/5 — Hardee’s awesome *2026-08-22, version 5.6.0* Always the best breakfast food and the biscuits are always damn good ### 4/5 — Not clear *2026-08-21, version 5.6.0* Went to redeem but landed on Offers. Hard to figure out that I had to touch 500. ### 1/5 — Can’t even order! *2026-08-16, version 5.5.0* Worst app in food service. Hit the place order button and nothing happens. Great work ### 5/5 — App *2026-08-13, version 5.5.0* Simple & Easy to navigate ### 4/5 — Order on app *2026-08-12, version 5.5.0* Ordering on app is convinent .most of the time order is always ready.just grab and go.no waiting on help for someone to assist you at the register wherever they may feel like it (5-10 mins after standing there ) ### 1/5 — Terrible manager *2026-08-11, version 5.5.0* I placed a mobile order to be picked up Though the drive-thur window.the so called manager Matthew spoke to me at the speaker and said pull up and when I got to the window the nice older lady was polite and getting my info and told him I was the mobile order. He all of sudden got noticeably upset and started being rude to the lady. So to try and relieve the stress/problem, I offered to pull around and come in and get my food. So I did, Matthew give me my food, I told him I knew he was trying to keep the line moving and quick services to customers but he need not be so stress and rude to the lady working the window then he walked off and said he a good day. To be honest, this upset me alittle more and tell him I don’t appreciate the way he treated the lady in the window and then asked for a manager and he told me he was the manager and I said your kidding me no manager so treat employee like you did. I then I said I would be make a call to whomever I could and apologized to the lady working the window. ## Most critical reviews (10 lowest-rated) ### 1/5 — Captain *2026-08-28, version 5.6.0* The ham and cheese sandwich was for a kid not for and adult. Very little ham and cheese was hardly noticeable ### 1/5 — Worst app i’ve ever used *2026-08-26, version 5.6.0* Won’t let you even log in, whether create a new password or new account ### 1/5 — Coupon Wouldn’t Apply *2026-08-25, version 5.6.0* Got a promo for a free sandwich after their sponsored hick drove the fastest around an oval. App wouldn’t apply the coupon after I drove to store. ### 1/5 — Bad interface *2026-08-24, version 5.6.0* There needs to be an option to see the menu without picking a location. ### 1/5 — Terrible *2026-08-24, version 5.6.0* We know how to make our own hash browns for the fraction of the cost. (And you’ve trained us very well). Conditioning your customers to skip items is terrible for any business. We never forget the conditioning. ### 1/5 — Chicken Sandwich *2026-08-21, version 5.6.0* The chicken sandwiches were dry and old. They looked like they had been sitting on a hot plate for three hours. Not good. ### 1/5 — App is bad *2026-08-21, version 5.6.0* I have tried numerous times to get help with my app. It does not update, shows deals on food that isn’t available at all, I have deleted the app several times. Same problem. I used to eat there 2 times a week, haven’t been in three months now because there is ZERO support on the app, which makes food affordable here. I will never go back until it’s fixed. I hope Chuck Burke sees this.. Piney Forest location, Danville ### 1/5 — Do Not Download! *2026-08-21, version 5.6.0* This app completely crashed my phone. ### 1/5 — App Doesn’t Add coupons *2026-08-20, version 5.6.0* It’s always been like this since I got the app, but I can not apply any coupons to my online orders. Very frustrating, and will not be using app in the future ### 1/5 — No good *2026-08-19, version 5.6.0* What they don’t tell you is if its apart of loves gas station then app is no good ## Most praised reviews (10 highest-rated) ### 5/5 — Tastewme *2026-08-29, version 5.6.0* The best hand breaded chicken tenders!!!! ### 5/5 — Convenient app! *2026-08-27, version 5.6.0* The app makes it easy to customize my order and have it ready when I arrive ### 5/5 — My go-to restaurant *2026-08-26, version 5.6.0* Consistently good food and great service! 😊 ### 5/5 — Love the Hardees team *2026-08-26, version 5.6.0* Always kind and greet me with smiles. ### 5/5 — Wonderful Food *2026-08-25, version 5.6.0* Their food is always hot and fresh! ### 5/5 — Great! *2026-08-25, version 5.6.0* Tops them all!!!! ### 5/5 — Menu Layout Fantastic *2026-08-23, version 5.6.0* Simple order design made it easy and quick to order food items. Hardee’s need to add syrup, butter, preserves and jelly to its app menu. Thanks ### 5/5 — Great customer service! *2026-08-20, version 5.6.0* Chareen is an amazing person! She greets us with a smile every morning and goes above and beyond to make sure her guests are happy. My youngest is a picky eater and she made sure he was happy with his order. ### 5/5 — Kay *2026-08-17, version 5.5.0* Kay does an amazing job with her professionalism and work ethic! ### 5/5 — Debby *2026-08-17, version 5.5.0* Hardee’s in Charleston on Savannah Hwy provided excellent service and fantastic food! Thanks for reopening this store we Love Hardee’s! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*