# HARDLINE Chat — user reviews > 72 indexed App Store user reviews of HARDLINE Chat by FMG Inc., rated 2.80/5 from 20 ratings. - Source: https://appshunter.io/ios/app/hardline-chat/id483152448/reviews - App overview in markdown: https://appshunter.io/ios/app/hardline-chat/id483152448.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 7 ## What do users think of HARDLINE Chat? Overall sentiment: negative **Pros** - 💡 Unique live connections feature - 👍 Innovative and user-friendly - 🚀 Responsive support team - 👍 Free to use (historically) - 🤩 Hot and intense interactions - 👍 Easy to use - 👍 Great for meeting new people - 👍 Awesome and free - 👍 Best gay chat app - 👍 Good for meeting guys **Cons** - 🐛 Frequent bugs and glitches - 🐛 App crashes unexpectedly - 🐛 Chat messages overlap - 🐛 Live connections don't work - 🐛 Features removed to paywall - 🐛 Expensive credits - 🐛 Login issues - 🐛 Filter button missing - 🐛 Freezes and crashes - 🐛 Scammers and bots present - 🐛 Updates cause feature loss - 🐛 Phone line feature not working - 🐛 Archaic message approval - 🐛 Profile editing issues - 🐛 Videos won't play - 🐛 Location services faulty - 🐛 No push notifications - 🐛 Offline users prevalent - 🐛 Invisible messages - 🐛 Locked in conversations - 🐛 Low quality - 🐛 Fake profiles - 🐛 No one chats - 🐛 Rude users - 🐛 App not loading - 🐛 Deleting accounts - 🐛 Not optimized for iOS 7 - 🐛 Bad customer service - 🐛 Missing search button - 🐛 No block caller feature - 🐛 Not free after updates - 🐛 Requires payment for basic features - 🐛 Can't update settings or profile **Commonly reported bugs** - Login button grayed out - Required fields not checked - Scammer profiles (Fazza) - Cannot hear 'Phone Guys' outgoing messages - Cannot respond to 'Phone Guys' messages - No signal for listened messages - Live connection never worked - Phone Msg Play right over each other - Cannot update settings - Cannot edit profile - Cannot upload voice greeting - Chat IM overlays and doesn't display properly - Chat bubbles stack on z-axis - Audio chat bubbles don't play - Initiating live-chat sends blank message - Phone users report connections never go through - Voice messages from phone users stay in upper inbox - App crashes unexpectedly - App Store link for support is incorrect - Required to pay to use features - Cannot update location - App force closes - App unexpectedly quits - Picture of friend used without permission - Debit card validation error - Filter 'Back' button missing - Cannot see who's near - App crashes when editing filter - Cannot view own profile - Cannot listen to voice messages - Cannot watch videos in chat - App shuts down when viewing profile/messages/videos - Bad customer service - Glitches - Won't load anything - Videos won't play - Deletes accounts - Location not set error - Server error during registration - Videos only play twice - Video square jumps to chat screen - Invisible messages - Locked in conversation - Back button disappeared - App keeps closing - Force closes - Phone line part doesn't work - Deletes profile after saving account - Cannot use the app - Messages won't play - Requires new voice greeting - Won't let you go back to inbox - Lack of push notifications - Low standards - Worst app **Most requested features** - Add iPad version - Implement search button - Fix location services - Add block caller feature - Add filter for closest to furthest - Add push notifications - Implement subscription fee instead of credits - Fix live connect feature - Allow recording outgoing messages - Scan for scammer images (Fazza) - Fix filter 'Back' button - Add more allowable adult content - Add something new or upgrade app - Allow users to pay with MoneyGram or Western Union - Fix phone line part of the app - Add dark mode - Advanced analytics dashboard ## Newest reviews (16 of 72) ### 1/5 — Bogus *2015-01-14* You can download the app and set up a profile, but you are required to pay to use any of its features. They are doing you no more service than Grindr, Scruff, Jack'd, or any other dating app. They are late in the game and expect you to pay just to instant message someone. One star! ### 1/5 — Pretty lame *2014-12-09* I never get push notifications. It also seems like over half the users are offline. They should implement a subscription fee instead of texting credits. I deleted my account i recommend others do the same. This app is crap. Going to stick to grindr. ### 1/5 — Do not update *2014-11-28* This app used to be 100% free up till this update, now they make you buy credits and you use a credit every time you send a message so it is no longer free if you update!!! warning do not update this app use the old version and it remains free. ### 1/5 — Expensive *2014-11-23, version 2.2* The credits are expensive, don't download this app, use to be great when it had adds and no credits. ### 1/5 — Used to be a nice app untill you recent update. *2014-11-22, version 2.2* Was A nice app if you like to have all sorts of chats. Untill recent update requiring credits for everything ### 1/5 — logging in *2014-10-31, version 2.1.10* how exactly am I suppose to re login into my account t when it's saying that I need to check the box for the terms and agreement when there is no box to check on the login page ### 1/5 — The Filter needs to be fixed. *2014-07-26* It doesn't have the "Back" button in the filter. It's on "Online Only" and won't change to "Distance" because the "Back" button doesn't appear. Fix it plz. ### 1/5 — This app blows *2014-07-19, version 2.1.8* And not in a good way either. Crashes, freezes, can't ever update location and asks you to retry every five seconds. ### 3/5 — Like come on! *2014-01-14, version 2.1.6* Why won't you guys make this app for iPad!!! ### 1/5 — Sue *2013-12-05, version 2.1.6* There is a picture of my friend on the app the first one "Kyle" is not gay and his name isn't Kyle I'm going to tell him so he can sue this company for using is image with out telling him and accusing him of being gay. ### 1/5 — Annoying *2013-11-04, version 2.1.6* Opened the app.... Asked for debit card to validate payment method... Does not work at all.... Keeps force closing.... Keeps unexpectedly quit... Fix.... ### 3/5 — Nice App *2013-10-14* Icon is too busy with the stripes in background etc…. ### 2/5 — Eh *2013-10-07, version 2.1.5* It's ok. Crashes every time I try to edit a filter, so I can't see who's near me as opposed to someone 1,349 miles away. ### 2/5 — App keeps crashing *2013-09-26* The app keeps crashing every time I go to my profile. Please fix it. Also add a block caller feature for the phone users. I keep getting weird voice messages from phone callers and I tried to ignore them and they keep calling! ### 3/5 — Needs optimized for iOS 7 users *2013-09-25, version 2.1.4* The app itself isn't bad...but ever since I've updated to iOS 7 I can no longer view my own profile, listen to voice messages or watch videos while in chat. The app shuts down every time I try to view my profile, try to listen to voice messages or try to watch videos....help please??? ### 1/5 — Bull crap *2013-09-20* Bull crap. Bad customer service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t update! *2024-06-27* Updated the app - a mistake! I’m required to sign in again. Filled in my email address and my password. Though there are no check boxes, I reviewed the app’s terms of service and privacy policies. Tapping the still gray Login button brings a popup that all required fields must be filled in before I can continue. I filled in the only two boxes available. Please fix! **Developer response:** Hi there, Thank you for letting us know about this issue. We're working on a fix, but if possible, it would helpful to see what the sign in page looks like for you. If you're up for it, you could send us a screenshot at customercare@fmginc.com along with the version of your phone's OS. Thank you for your continued feedback. ### 1/5 — Canned responses don’t cut it. *2024-02-03* Hello, I received a scripted response to my message, below. While it’s gratifying that you copied and pasted your sorrow about my bad experience, and invited me to take my issue to a private forum, away from this publicly readable space, my message did not require further discussion, but an action on your part. It’s clear you’ve removed a ton of scammer and bot accounts, but sadly this is a never ending task. On the plus side, there are now so few profiles to review, it shouldn’t take much time, each time. And since a picture of the crown prince of the UAE (currently right in the profile, but often reserved for the messages), easily IDs this most common scammer, you could, at the very least, regularly scan for his image and delete the associated profile(s). The removal of so many old scam profiles shows you have some ability in this task. Thanks for your request to email you, but I prefer to message you here. Here’s the previous message, now I think two or more weeks old: There are fewer than 40 men worldwide using this with a public profile. 99% of those cruising in stealth mode can be assumed to be scammers, and the very easiest kind of scammer to spot messaged me again. Fazza, the prince of the UAE. I’m not sure why scammers are so focused on using this very famous man’s name and image, but c’mon! It shouldn’t take more than a half hour to peruse your client list and delete these most obvious bots and scammers. **Developer response:** Hi there, We can assure you the responses aren't templates, it's real people here to respond to you. We ask for you to contact us via email as in our response, there is a character limit and we won't ask you for any of your account details here in public. This makes it limiting at times to properly assist some of our customers, so this is our method. There's no issue staying here on the reviews forum instead. As you state here yourself, yes, this is a continuous effort as these types of accounts pop up every day or those who want to use platforms such as our for ill intent always find a way back. We have a team that screens content and will forward your feedback to them to be on the lookout for Fazza and other spam accounts. Thank you for taking the time to edit and re-submit new reviews to help us make improvements. ### 1/5 — Fazza is back *2024-01-25* There are fewer than 40 men worldwide using this with a public profile. 99% of those cruising in stealth mode can be assumed to be scammers, and the very easiest kind of scammer to spot messaged me again. Fazza, the prince of the UAE. I’m not sure why scammers are so focused on using this very famous man’s name and image, but c’mon! It shouldn’t take more than a half hour to peruse your client list and delete these most obvious bots and scammers. **Developer response:** Good evening, We are sorry to hear you had such a poor experience while using the app. If there is anything further we can to do possibly resolve this for you, please reach out at customercare@fmginc.com ### 1/5 — What are you doing? *2023-10-28* Gave a one star review previously, then bumped it up to two when this app’s support personnel responded positively to my negative screed. Now here’s another. Another new update brings another loss of features: I cannot hear “Phone Guys” outgoing messages, and either they can’t hear, or can’t respond to, messages from me, or I can’t receive any messages they might be sending. There’s also no signal to show which messages I’ve tried to listen to, as there once was. The live connection has never worked. Anyone reading - the potential of chatting with “Phone Guys” is the only reason to use this app. If this feature is gone, no reason to download. This is far from the only thing wrong with this app, but it’s the main one. I promised to make a list of the issues, but it got very long and disorganized. I’ll admit I’m not very dedicated to it. I’ll renew my interest when I can record an outgoing message of my choice, as I could once do, and am able to message to and from guys actively on the app - the “Phobe Guys”. As a bonus, go ahead and fix the live connect! If this feature is now behind a paywall, there is nothing to indicate this. But really, who’s gonna pay? Thanks! **Developer response:** Good evening, We are sorry to hear you had such a poor experience while using the app. If there is anything further we can to do possibly resolve this for you, please reach out at customercare@fmginc.com ### 1/5 — Phone Msg Play right over each other. *2023-09-03* Also, archaic “approval” of outgoing messages are certainly idiosyncratic and corrupt. Party drug talk and “very young” get a pass. Mutual, friendly action that I seek between consenting adults is deemed “inappropriate”. Other than that, the usual scammers and bots are here, at your service. I thought the app was a usable mess before the update. Little did I know how much messier it could get. **Developer response:** Good evening, We are sorry to hear you had such a poor experience while using the app. If there is anything further we can to do possibly resolve this for you, please reach out at customercare@fmginc.com ### 1/5 — Features removed to paywall *2021-06-07, version 2.3.0* I certainly understand that this app’s developers are not here to help me get off with strangers on the phone; they’re here to make money. However, the way to make that happen is by offering new features, not removing existing ones. Plenty of hot, free apps available. Not payin’! ### 1/5 — Used to be good *2019-05-27* This app used to be super fun and easy to use. Now it won’t let you update a single one of your settings or edit your profile and so I can’t upload a voice greeting. That means 50% of the purpose of the app is now lost. Pretty disappointed. ### 1/5 — Used to be decent *2017-11-28* I entirely concur with what nurispark has stated. It’s really too bad since this was a pretty good site to have fun chatting with others. Now live connections never work. The messages stacking on top of each other is extremely frustrating. Please upgrade these features and I will gladly come back to use it when things are in working order. ### 1/5 — App chat doesn’t work *2017-11-20* Chat IM between two people overlays and doesn’t display properly. Makes it impossible to chat. ### 1/5 — Version 2.2.7 is not ready for ANYONE *2017-11-10* In chat: •Chat bubbles from both sender and receiver stack on the z-axis — making every text exchange illegible. •Audio chat bubbles don’t play when touched. With phone users: •Attempting to initiate a live-chat with a phone user simply sends a blank message to the phone user— making them think an App user is just a phone user who doesn’t know what he’s doing —and the phone user rejects the connection. •Phone users report receiving the request, but connections never go through. •Voice messages from phone users stay in the upper inbox after being read and sometimes are duplicated. •Similarly, phone users also report that App users are appearing in the national lineup more than once. In general: •App still crashes unexpectedly •In short, this version needs a massive overhaul. Prior to iOS 11, the app used to work with occasional bugs and crashes (operational 85–90% of the time). This version is virtually unusable (dropping to 5–8%). I’ve been using this app for years and while I don’t like to look a gift horse in the mouth, I’d have to say that this horse needs a dental and orthodontic appointment— stat. •The App Store link for user support doesn’t lead to a website that allows users to report bugs or concerns but instead to a page for acquiring new phone users. ## Most praised reviews (10 highest-rated) ### 5/5 — Innovative, User Friendly, and Hot! *2025-02-28* I’ve been using the Hardline app for years - not sure how many, but an iPhone 4 was involved. I stayed through the old, buggy versions because of a feature that I think is unique to Hardline; it allows live connections with guys on an affiliated phone line, and without a paywall! In the past couple of years, and especially very recently, The work done on Hardline has made it super easy and super hot to use. And they’re really responsive on their “Contact Us” feature. I reported bugs - bugs squashed. I recommended adding a function - function added! Plus more features I sure hadn’t thought of. They really are working to make Hardline the best chatline (and hookup app, if you’d like) available. I look forward to what’s coming! All this is why I’m giving Hardline a 5 star rating. The other gay hookup/chat-lines are coasting - Hardline is innovating! Please create an account and see who’s around. If there aren’t App Guys handy, there’re plenty of Phone Guys who are on regularly. Enjoy yourself! **Developer response:** We're so happy to hear that you're enjoying the app. We're continuously making improvements to the application and are committed to providing the best experience possible for our users. Thank you for taking the time to comment. Take care! ### 5/5 — Bugs are fixed 🤠👍 *2018-03-05* Now this is my favorite app again. ### 5/5 — WOW! *2015-03-23, version 2.2.3* Wow what an app! Can't believe there is a METAL DAN FEATURE! ### 5/5 — Hot and intense *2013-09-02* Live chat or in person..all you need with an app like this..best one yet. ### 5/5 — Awesome *2013-07-29, version 2.1.2* Great app to meet strange men who want to see your nude pictures ### 5/5 — Cool App *2013-07-11, version 2.1.1* I like it !* ### 5/5 — Awesome *2013-07-09, version 2.1.1* Great I love it ### 5/5 — Great app! *2013-07-03* Lots of great features, better then all the rest! ### 5/5 — Easy to use *2013-06-27* It would be better if member 's could pay with money gram or western union ### 5/5 — Not bad *2013-06-25, version 2.1.1* Needs more allowable adult content --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*