# Harley-Davidson — user reviews > 438 indexed App Store user reviews of Harley by Harley-Davidson Motor Company, rated 4.80/5 from 38,900 ratings. - Source: https://appshunter.io/ios/app/harley-davidson/id1292723595/reviews - App overview in markdown: https://appshunter.io/ios/app/harley-davidson/id1292723595.md - Rating breakdown: 5★ 33,341 · 4★ 3,675 · 3★ 1,176 · 2★ 291 · 1★ 417 ## What do users think of Harley? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Helpful features - 🚲 Great for Harley riders - 💡 Useful challenges and competitions - 🗺️ Good route planning - 🔒 Secure login **Cons** - 🐛 Frequent crashes and bugs - 🔋 High battery drain - 📍 Unreliable GPS and navigation - 🤔 Confusing interface - 🔍 Missing key features - 🚫 Connectivity issues with bike **Commonly reported bugs** - Login issues after updates - Route planning and navigation problems - Incorrect mileage tracking - Syncing issues between app and bike - Crashing and freezing **Most requested features** - Ability to share routes with friends - Offline map downloads - Automatic ride tracking - Integration with other apps (e.g., Google Maps) - More customization options - Better social features ## Newest reviews (15 of 438) ### 4/5 — Bob Moore *2026-08-07, version 2.13.1* What do you know, this doesn’t work that well all of the time hello ### 4/5 — Good stuff *2026-08-07, version 2.13.1* Like any app or mapping tool it took me a few minutes to get comfortable with the app. Now that I know my way around it works great, and the interface with my motorcycle is excellent. ### 3/5 — Good, but could be better *2026-07-13, version 2.12.1* Needs to be functional with Apple CarPlay. Many head units are now Apple CarPlay compatible this would increase safety for all riders. ### 3/5 — Community. *2026-06-23, version 2.11.1* When I first got the app it had a community to where you could meet other riders and now it’s gone. Not sure why but you guys should bring that back. ### 3/5 — Still has bugs! *2026-06-10, version 2.11.1* After your update, I believe there still may be a few bugs. I have a notification that there is unread mail but when I go to it, there is no mail at all… even the mail that I have read that used to be there. ### 3/5 — HD App *2026-06-07, version 2.11.0* The app doesn’t support Apple Car Play and the built in navigation isn’t good. If you build a route and need to change it for any reason it app doesn’t automatically adjust like other navigation would ### 2/5 — Trouble with App *2026-05-30, version 2.11.0* Loved app when I downloaded it but then it just quit working at keeps asking for my bike info and my local Harley. I then input the info and it says error so now I don’t have access to anything including my points. Super annoying and frustrating ### 2/5 — Lacking *2026-05-25, version 2.10.1* Why does it have to be so glitchy? I can stand in a dealership and get the wheel of death trying log in. My home dealership doesn’t participate in the points added in the app so it would be great if I could transfer the app points to my HD credit card to use them since adding the credit card points to the app are useless for me. All of the HD apps are just so basic. I just think this app could do so much more for the users! ### 2/5 — Not for riders *2026-05-16, version 2.10.1* I want to ride, not mess with an app to get points. Trying to program a route on the fly for poker runs is a waste of time. I have to check every stop to make sure it is still recording the ride. I’ve gone hundreds of miles when I thought it was recording only to find out it stopped at the beginning. It advertises to get 100 points for a new dealership check in, but several dealerships I’ve visited aren’t part of that program. Not to mention, you have to remember to pull your phone out and check in while you’re there. This is not a rider friendly app. ### 4/5 — Downloading rides to the bike still poor *2026-05-15, version 2.10.1* The app is getting better however we use the app a lot to download rides to our bikes as road captains in our HOG group. Most of the time it says ride queued but doesn’t actually send it, even though the phone is connected to the bike and CarPlay or music can play. It ends up working eventually after shutting off the bike and disconnecting/reconnecting the phone. ### 3/5 — no support for older bikes *2026-05-13, version 2.10.1* would be nice to be able to add my bikes that are older than 1984. I can add them on the website for Ride for Heroes challenge so I know the database is there, but my shovels are not supported in the app. ### 2/5 — Close to useless app *2026-04-30, version 2.10.0* Please , stop forcing upgrades to the mobile app until it has been thoroughly tested. Everytime you release a new version, something that was working now it doesn't. Can't scroll , can't tap on events!. And please don't ask me for screenshots, do your own testing or pay me to do so. ### 3/5 — no support for older bikes *2026-04-23, version 2.9.1* would be nice to be able to add my bikes that are older than 1984. I can add them on the website for Ride for Heroes challenge so I know the database is there, but my shovels are not supported in the app. ### 1/5 — Don’t have the new update!!! *2026-04-12, version 2.4.0* Your app is junk, I don’t want to and will not spend more money on a phone just so I can get your app. I am a HOG member and can’t even access the rides you have on my phone. I am very disappointed in this app. ### 1/5 — I feel rejected *2026-03-23, version 2.4.0* This update will not work on my iPhone 8plus. I can’t track my rides..I can’t check in…I can’t participate in the challenge. I also can’t use any of the money I’ve made by checking in at other Harley dealerships. There was no warning that this was going to happen. PLEASE FIX THIS FOR IOS 16 USERS. This new application requires iOS 18 not 17. The information on the App Store is not correct. ## Most critical reviews (10 lowest-rated) ### 1/5 — Harley and technology *2026-09-02, version 2.14.0* So, when I bought my ‘24 CVO Road Glide for $65k I was excited that it had Apple CarPlay. Between Harley’s Skyline OS Infotainment System and my Apple iPhone 17 Pro… it’s worthless. I ride many miles without CarPlay, many miles without MUSIC at all! CarPlay, Bluetooth OR USB. Friends have better luck with their Harley’s APPLE CarPlay with an ANDROID, than I do with Apple CarPlay and an APPLE IPHONE. Disgusting. ### 1/5 — Non functioning app *2026-08-08, version 2.13.1* Since the last update, app has been non functional. Wants me to update but for three days it just the never ending circle. I don’t want to loose all my information and such by deleting the app. Anyone help? ### 1/5 — Force update *2026-07-13, version 2.1.38* Stop forcing me to update the app as the newer version won’t install on my iPhone 7. ### 1/5 — One star is too much *2026-06-09, version 2.11.1* I ride a Pan America and wanted to like this app, but it's one of the weakest parts of the Harley-Davidson experience. The app crashes regularly, often immediately after opening. It also appears to receive very little support or optimization for newer iPhones. If you're using an iPhone 16 or even some older devices, don't expect a reliable experience. Navigation is where things really fall apart. There's no meaningful integration with Google Maps or Apple Maps, so you don't get real-time traffic information. The routing is painfully slow, and if you miss an exit, it can take forever to recalculate and provide an alternate route. The whole thing feels like an app that was built years ago and then largely abandoned. The motorcycle itself is fantastic, but the software experience is far behind what BMW, Honda, and other manufacturers offer today. If smartphone connectivity and navigation are important factors in your buying decision, I'd strongly recommend looking at BMW or Honda before choosing a Harley based on its tech ecosystem. Harley builds great motorcycles. Unfortunately, the app doesn't reflect the same level of quality. ### 1/5 — busted navigation *2026-06-02, version 2.11.0* Navigation doesn’t work on this app, needs update, tested with Nightster S 2024. ### 1/5 — Still not useful *2026-05-17, version 2.10.1* Why can’t we still simply open a map, drop some pins and create a route? I cant even drop pins. Maybe it’s me, but if the app is that complicated it’s useless. I’ll just map something out in Google Maps and use Apple car play. ### 1/5 — App sucks *2026-05-16, version 2.10.1* App sucks ### 1/5 — Needs ios 17 now erased *2026-05-13, version 2.4.0* Thanks for trying to force me to buy a new phone - no thanks. ### 1/5 — Junk *2026-05-11, version 2.10.1* I can’t for the life of me figure out why HD would put there stamp of approval on this. It absolutely sucks. Navigation is pitiful. It won’t sync to the bike display, or should I say it will when it feels like it. Same with recording rides. If I try and record a ride, it may or may not. But I can ride 10 miles to work and it will inform me that I have unsaved rides? I have downloaded the maps. I tried to send a ride to the bike. That was an exercise in futility. I’m just going to bite the bullet and get a dedicated GPS. ### 1/5 — HD APP *2026-04-15, version 2.4.0* that’s to bad I can’t use this either because of update requirements. HD is really pissing me off these past few years they closed ALL the dealers in my area now if needed I have to travel over 50 miles to get to one. Oh well I guess it’s time to say bye bye to HD and hellos to Indian!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Must Have *2026-05-30, version 2.11.0* Now with all the modern technology on the bikes this app is a must have. I could not imagine not having it. Just make sure you link it up with your HOG membership. You can plan rides, record them, post them, find local events. ### 5/5 — No more feed 👎 *2026-05-29, version 2.11.0* The feed was the best feature of this app and now it is gone . I hardly go on this app anymore, in fact the only thing I go on this app now is to check to see if they replaced it with something else . I think they kept that woke weirdo CEO to make more stupid decisions like removing the feed . ### 5/5 — Great Bike *2026-05-22, version 2.10.1* The best motorcycle I have ever owned….the ride the look is amazing…. ### 5/5 — Original *2026-05-20, version 2.10.1* Ridding for myself ### 5/5 — Great App *2026-04-20, version 2.9.1* This app makes the rides easy ### 5/5 — Updated Review *2026-03-13, version 2.8.0* Technical issues and crashes were resolved by developer. ### 5/5 — Review *2026-03-09, version 2.4.0* Now that spring is approaching I tried to open the app to plan a few new rides for my group when the app stopped working indicating it needed to be updated. When I tried the update, it said it required a 17 and wouldn’t function on anything less. That’s too bad since I have no plans on getting a new iPhone. I deleted the app and reinstalled it with no luck. ### 5/5 — 2026 update GOOD *2026-03-06, version 2.7.0* 2026 update fixed. ### 5/5 — No longer Crashes *2026-03-05, version 2.7.0* Deleted and reinstalled and now it no longer crashes with the new update. Good app. ### 5/5 — Breakout *2026-03-04, version 2.7.0* Great Ride --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*