# Harman Kardon Controller — user reviews > 238 indexed App Store user reviews of Harman Kardon Controller by Harman International Industries, rated 1.80/5 from 100 ratings. - Source: https://appshunter.io/ios/app/harman-kardon-controller/id905859401/reviews - App overview in markdown: https://appshunter.io/ios/app/harman-kardon-controller/id905859401.md - Rating breakdown: 5★ 15 · 4★ 0 · 3★ 5 · 2★ 5 · 1★ 75 ## What do users think of Harman Kardon Controller? Overall sentiment: negative **Pros** - 🚀 Great sound quality - 👍 Easy setup - 🚀 Wireless connectivity **Cons** - 🐛 Unstable WiFi connection - 🐛 Buggy app with frequent crashes - 👎 Lack of music service integration (Spotify, Apple Music) - 👎 Unintuitive and limited app functionality - 👎 Unreliable multi-room/party mode **Commonly reported bugs** - Speakers frequently disconnect from WiFi - App fails to detect or connect to speakers - Music playback issues like skipping, popping, and abrupt stops - Compatibility problems with newer iOS versions **Most requested features** - Add support for popular music streaming services - Improve app stability and user experience - Implement advanced features like EQ, gapless playback, and custom playlists - Provide better integration with local music libraries ## Newest reviews (19 of 238) ### 1/5 — Useless App *2024-07-06* This App needs attention and an update. Feels so 1980s ### 1/5 — Doesn’t work, it doesn’t even try to work.. *2024-06-16* I have one of their Bluetooth speakers. The app doesn’t even look for it… Telling me to check my WiFi connection?! I cannot believe it’s from a professional company. It’s a shame but I won’t be buying their speakers again due to this! ### 1/5 — Omni 10, 20 and Adapt *2024-06-02* Trying to set up speakers to new router and iPhone 15. Has taken an age to even get speakers on network and now (despite authorising link) am seeming unable to get music to queue. Brought speaker a few years back (at price in the day) yet everytime I try and use, link etc takes hours, upon hours to set up. Will never by this brand ever, ever again. Naim Mu So all the way now, easy to link (in seconds) and mutli-room. ### 1/5 — 琉璃4无法使用 *2024-05-07* 琉璃4用不了 ### 1/5 — It doesn’t work at all *2024-03-12* It will tell you that you are not connected to wifi. I have never been able to get this app to work. If they can’t even get a basic remote to work then what does that say about the quality of their speakers? ### 1/5 — Décevant *2024-02-07* Bonjour, j’ai ressorti mon enceinte Omni 20 , puis retéléchargé l’application après avoir lu les commentaires indiquant qu’il n’y avait aucun son. J’ai bien réussi à tout configurer mais je m’ajoute à la liste des personnes non satisfaites et confirme que depuis le temps des mises à jour auraient été possible si les développeurs étaient un peu compétents et respectueux envers les clients et utilisateurs. ### 1/5 — Endless Disappointment *2023-12-29* When it worked (a year ago) everything was in sync, it rarely dropped. Now I have to sync it by WPS ONLY or use ONE out of SIX speakers for Bluetooth, since it won’t connect to WiFi. It would be great if HK respected their buyers enough to AT LEAST update the app or provide any kind of use. I actually wrote this review a year ago and hadn’t submitted it. As of now I’ve updated my WiFi. I have excellent WiFi connection and the speakers have since connected more quickly than it ever had. Yet it still cannot find my speakers if my phone even blinks. The music keeps loading and skipping to the next song. It’s unfortunate because the speakers actually have great sound. ### 1/5 — Toujours aussi nulle … connectivité, facilité : à revoir .. *2023-12-25* Franchement, je ressors mes Omni 10 & 20 et je me demande si une mise à jour serait dispo. Après avoir passé plus de 15 minutes à tenter de setuper l’omni 20 dans l’application, le résultat est édifiant : . Pas de son . Pas de mise à jour … Bon ben on reprend une connection en Bluetooth … (AirPlay : faut pas rêver hein, l’enceinte date de 2015 tout de même … vieux comme hérode). ### 1/5 — CANNOT SETUP *2023-12-16* PARTY MODE WIFI NOT WORKING ### 1/5 — Fantasic speaker product ruined by a bad app please update the app *2023-12-04* We have 2 x Omni 10s, 1 x Omni 20 & an Adapt which we love and worked perfectly until we moved house. We have installed a very good home network system but are now unable to connect our speakers to the 2.4ghz network using the app it will not find any network. All other devices can find and connect no problem except these speakers it was an issue we previously got around using WPS on the router but that will not even work. Looking here seems to be others with same issue, our expensive speakers are now reduced to individual Bluetooth speakers unable to be interconnected in party mode. Come on Harmon Kardon do better at least update your app, we have paid a lot of money for these speakers. We will not ever buy another HK product if this is how customers are unsupported. This could be a very simple fix by updating the app and allowing people to use their products again rather than losing sales & customers to a rival brand. ### 1/5 — Still doesn’t work with iOS 16 *2023-07-15* Why has this app still not been updated for iOS 16? Works fine with iOS 15 streaming 5 speakers! Can’t see any speakers with IOS 16. HK are just ignoring everyone. Fabulous speakers when they work. Please resolve the issue HK and give some customer support. ### 1/5 — Por favor actualicen la versión *2023-06-09* Desde hace un mes ha dejado de funcionar el streaming de deezer y tidal. Espero que lo resuelvan lo antes posible. ### 1/5 — Great sound awful app *2023-05-28* They sound amazing. But it would be nice to be able to adjust the levels besides just the volume. What a waste of money $1200 to be exact what a joke. ### 1/5 — Non funziona più nulla *2023-02-24* Preso un nuovo IPhone non funziona più la App.mi trova le casse una volta si una no, ma sopratutto una volta trovate non mi diffonde più la musica. Utilizzando un vecchio IPhone per fortuna ancora funziona….prego aggiornare…. ### 1/5 — It is wasted money *2023-02-05* App connection disconnects many many times and it crackles and pops, is so crazy use al those speakers Now I own a really expensive Bluetooth speakers because Harmon Kardon didn't take the time to do any real world testing to fix the wireless connection bugs before releasing these speakers. En teoría fueran excelentes altavoces, lamentablemente la conexión inalámbrica, sea WIFI o Bluetooth, son un verdadero dolor de cabeza, se interrumpe a cada momento y nada que ver con configuración ni nada que ver con mala señal de, es simplemente mediocre, malo, malísima, la estructura de conectividad. Arrepentido de gastarme todo el dinero que me gasté en 4 dispositivos serie Omni. ### 1/5 — Pésima *2023-02-03* A veces funciona a veces no, la mayoría de las veces no. Se supone que HK es una marca de alta gama y en este caso no vale la pena el gasto. De plano sin la aplicación mi bocina no funciona. Asegúrense que lo que compren sea Bluetooth porque vía wifi no sirve. ### 1/5 — Lástima de marca *2023-01-19* Increíble que teniendo tan buena calidad de sonido en las bocinas no pueda tener una buena conexión con la aplicación. Se supone que la aplicación es parte de lo que uno compra cuando se adquieren las bocinas. Si la aplicación no mejora tendré que buscar otra alternativa de equipo de audio. Ni hablar, serán miles de pesos tirados a la basura. ### 1/5 — Con IOS 16 non funziona più !! Manca professionalità. *2023-01-15* HK non può abbandonare i clienti : abbiamo bisogno di nuovo aggiornamento per sistemi OMNI, il segnale Wi-Fi non è stabile , l’ app va in crash. Non è corretto ed è poco professionale il vostro modo di fare business , altre aziende continuano nel futuro a soddisfare i vecchi clienti: si guarda a nuovi progetti ( OMNI +) , ma non si abbandonano i clienti che hanno acquistato un sistema mutiroom OMNI. ### 1/5 — App does not work *2023-01-07* After many hard resets on two HK omni 20 + and multiple attempts pairing two speakers to play in party mode, I have given up and we’ll just use each speaker individually with Bluetooth. I highly recommend that you do not download this app. Very frustrating with no resolution after six years as per the comments above. clearly HK does not value this app, otherwise fixes would be made. ## Most critical reviews (10 lowest-rated) ### 1/5 — Connection problems *2026-08-11* My HK Omni 20plus not connecting to the app. Initially I was able to connect in stereo mode but now even single speaker is not connecting. Repeatedly showing unexpected error ### 1/5 — 简直就是谢特 *2026-01-11* 不想做就换人 ### 1/5 — 垃圾中的垃圾 *2025-07-26* 没见过体验这么差的品牌app， 产品能用， 但是这个app却跟产品联系不上！ 要你何用！ ### 1/5 — Doesn’t work! *2025-05-06, version 4.3.4* This software sulks victims. Not user friendly. Buy another speaker. If there was zero stars I would rate it zero ### 1/5 — 这么大品牌真差劲! *2025-03-09* 琉璃4死活连不上！还不如我500多的JBL clip 5. ### 1/5 — Impossible de trouver mes enceintes sur l’application *2025-02-14* Impossible de trouver mes omni 20 sur l’application. Or elles sont bien connectées à mon réseau… Donc ce sont des enceintes Bluetooth et non wifi étant donné qu’on ne peut pas les utiliser en wifi… ### 1/5 — Speaker connected to wifi through wps but app dosent work, has never worked despite repeatly resetti *2025-01-28* App is broken ### 1/5 — No sirve *2024-12-21* Lástima de marca, no gastes tu dinero aquí, todas las app de HK son un basura, me arrepentí de cómpralo Compré 2 bocinas con el deseo de enlazarlas y jamás se pudo hacer Termine comprado unas BOSÉ que si lo hicieron ### 1/5 — 不能用了 *2024-11-16* 现在不能用了 找不到扬声器，找到了也不能播放 ### 1/5 — I hate this product. *2024-09-23* The OMNI 10 speakers eventually stop connecting via Bluetooth, and the app does not detect them. Very frustrating. I do not recommend this product. ## Most praised reviews (10 highest-rated) ### 5/5 — 星环7可以用吗 *2024-12-21* 星环7可以用吗 ### 5/5 — Pour faire risette, faites RESET ! *2019-12-04* Pour connecter les enceintes sur l’application, il faut les redémarrer en appuyant 5 secondes sur le bouton RESER (sous l’enceinte). En résumé, pour faire risette, faites RESET :-) Une fois les enceintes connectées, l’appli de liaison par airport est parfaite ! Aucun lag et son de qualité parfaite dans toutes les pièces :-) ### 5/5 — Excelente *2019-04-03* Ver video de ### 5/5 — Best app from the legends *2017-01-12, version 3.0* Overall app is really good but the you should add the feature of being able to seek the songs because sometimes we like to directly jump to the drop or a particular verse of the song. Thats the only thing which is annoying otherwise the speaker and the app both are marvelous. ### 5/5 — After many poor versions of this app at last it seems HK have gotten their act together... *2016-06-19, version 3.0* :) ### 5/5 — At last!!! *2016-05-14* After investing in 3 amazing Omni speakers, to say I was gutted at the shockingly poor app was an understatement. This update fixes pretty much most of the design faults. Looking forward to finally being able to use my music system as I'd hoped. Well done HK. Can I have the app on my MacBook now though pls 🙏🏼 😉 ### 5/5 — 新版不错 *2016-05-11* 新UI好看，也好用 ### 5/5 — Must upgrade! *2016-05-10* Wow! This is an entirely new app compared to previous version! ### 5/5 — 怎么玩转 *2016-03-10* 下载上了，但是要求链接Wi-Fi，水晶蓝牙版是不是不支持啊 ### 5/5 — Awesome app! Omni is New nr 1 audio system! *2014-12-21, version 1.6* This system is fantastic! Hooked up to omni 20's and a 10. It works flawless! Sonos eat your hart out! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*