# Harrah’s Online Casino NJ — user reviews > 121 indexed App Store user reviews of Harrah’s Online Casino NJ by Caesars Interactive Entertainment, rated 4.50/5 from 9,810 ratings. - Source: https://appshunter.io/ios/app/harrahs-online-casino-nj/id805687884/reviews - App overview in markdown: https://appshunter.io/ios/app/harrahs-online-casino-nj/id805687884.md - Rating breakdown: 5★ 7,865 · 4★ 605 · 3★ 424 · 2★ 206 · 1★ 710 ## What do users think of Harrah’s Online Casino NJ? Overall sentiment: negative **Pros** - 💎 Big wins - 👍 Solid casino experience **Cons** - 🐢 Slow withdrawal process - 🤖 Unreliable customer service - 🔌 Frequent app crashes and glitches - 🤔 Unclear bonus terms and conditions - 🚫 Restricted access based on location **Commonly reported bugs** - Games not loading properly - Withdrawal verification issues - Inconsistent bonus redemption **Most requested features** - Live dealer games - Faster withdrawal options - Improved customer support ## Newest reviews (17 of 121) ### 2/5 — Glitches *2025-11-28, version 2.8.4281451833* I was enjoying it.. the app isn’t stable… and now I’m not getting all games ### 3/5 — Bonuses *2025-09-20, version 2.8.4281451833* Rarely win ### 3/5 — More free spins *2025-08-17, version 2.8.4281451833* All the other games give free spins daily ### 1/5 — Does not give you your money *2025-04-03, version 2.8.4281451833* No matter what proof I send that my account is my bank account they still refuse to give me my money. It’s been months and I have yet to get my winnings ### 1/5 — DO NOT DOWNLOAD *2025-03-27, version 2.8.4281451833* By far the hardest app to withdrawal from. But super easy to deposit! Plus the play through for any bonuses is absurd. Please don’t waste your time I’ve been trying to get my money for over 2 weeks now and they make you jump through hoops. ### 1/5 — Wish I read the reviews first *2025-03-25, version 2.8.4281451833* Win some lost some decided to cash out. Got an email saying my withdraw was approved- no money in my account. Then I get an email stating I needed to verify my phone number, I can’t, they are sending texts to the wrong number even though the correct number is in my information. Will give them 48 to deposit my winnings - if they are not I will contact the gaming commission ### 1/5 — Can’t even make an account *2025-02-21, version 2.8.4281451833* Been on here for at least to hours trying to make an account fill out everything then it has you waiting for ever to verify sat here waiting and it just keeps saying verifying. Spoke to an agent of they tell me to delete cookie and cache try different browsers. I did just wasted another hour doing all of that didn’t help at all ### 1/5 — Worse gambling app experience *2025-02-20, version 2.8.4281451833* Casino offered me some FreePlay to join up so I did and want some money off of it once the promo was cleared. I had about $80 that I could withdraw that was a month ago. I'm still waiting for the withdrawal I have called multiple times was told that the issue was resolved. After a lengthy verification process it's still not resolved ### 1/5 — Disappointed *2025-02-10, version 2.8.4281451833* Wasted three hours of my night trying to log onto your site ### 1/5 — Sports Betting *2025-01-14, version 2.8.4281451833* There is no sports betting in this app. ### 1/5 — Withdrawal Process *2025-01-12, version 2.8.3911451680* It is so easy for them to take your money but the withdrawal process is horrible. You would think nobody works there. They say processing to PayPal is within 24-48 hrs. That’s a lie. They do things on their own time and clearly don’t care about payouts. It’s getting old. ### 1/5 — SLOW withdrawals, Clunky app *2025-01-08* There’s just not much incentive to play my gambling dollars in this app. Wish this app was much better. First let me say I’d prefer to play Harrah’s online to continue earning rewards as going to the casino in person. Most importantly, withdrawals whether card, PayPal take days when other NJ casino apps for the same methods are nearly instant. Depositing takes you out of the app, into the browser. In comparison to other NJ online casino apps, the bonuses are barely “just ok,” no daily little freebie game like a spin/pick an object for whatever promo theme for chance receive spins or a few bucks casino bonus etc; promos are weak. The play through requirements for any bonuses are outrageous starting at 25x. The app hasn’t been updated in 9 months, any time I want to access my information, using iPhone ProMax for screen reference if that matters, going anywhere from the “My Account” page makes the screen now zoomed in just enough that I cannot tap the Back button in the top left of the screen, have to turn it to landscape mode to navigate. While having to turn the phone sideways isn’t burdensome, it’s very much an annoyance that should have had a fix long ago. Harrah’s, please get with it! ### 1/5 — Scam *2024-12-29, version 2.8.3911451680* I have never, ever, not once been able to use any of the free play bonuses I’ve received. Nothing works properly. No actually, that’s not true. The deposit feature always works. ### 1/5 — Good gone bad . *2024-12-29, version 2.8.3911451680* I used to enjoy this app until last year when I was up literally 20.00 and 5 weeks to the end of year however just like what is happening now managed to lose 4k to end the year. I stopped playing on this site until October 2024. Had a few small wins all in November. I was up 400 yrs and since as of today 28th december down 4,199.71. Very suspicious of how that happens and barely get a bonus on anything. put 100 deposit playing 1.76 and was done in under 3minutes. coincidence I think no it is the same pattern when I thought about it. either way it’s always the same. so beware ### 1/5 — They will suspend your account indefinitely *2024-12-26, version 2.8.3911451680* If you write an email of complaint about the games taking your money, they will suspend your account indefinitely. They suspended my account and I am no longer allowed to play on any of Caesars (owner of Harrahs casinos) platforms. It’s unfair and it did happen to me. They claimed it was for my best interest, after the games depleted my funds for the day. Be careful and don’t do an emailed complaint. ### 1/5 — Tricksters *2024-12-13, version 2.8.3911451680* Waiting four days already for a withdrawal. Have submitted documentation multiple times, they keep asking me to resubmit. They will use every trick in the book to withhold your withdrawal so that you reverse and play it back. I even asked if they offered a feature to “lock in withdrawal” and they said no. STAY FAR AWAY. Every other NJ online casino offers more benefits than this one. ### 1/5 — The worst Cash out feature *2024-12-10, version 2.8.3911451680* Cashing out here is more than a headache honestly not worth even putting money on here I’ve been waiting 3 weeks for a single cash out ## Most critical reviews (10 lowest-rated) ### 1/5 — Odds are fixed. It’s a scam *2025-12-04, version 2.8.4281451833* Odds are fixed. It’s a scam ### 1/5 — Feels like a scam *2025-11-15, version 2.8.4281451833* Feels like a straight scam .. the app is slow and games are not provided in my area ### 1/5 — Jackpots are a scam! *2025-10-07* I have been a loyal customer for years and have never seen the obvious recent scams going on this app so I have to speak on it! I used to win all of the time but something has obviously happened because the jackpots are all scams now, they don’t even announce any big winners anymore because there are NONE! The daily jackpot is a complete joke…hardly ever reaches over $500 by 11pm when all players are contributing $2 spin on at least 20 games when it used to be in the thousands! The win loss ratio is obviously no longer being regulated, games keep freezing, strange errors and the playback bonus is also scam! Sorry to say it but these issues are too obvious so please stop robbing us and just retire the app! ### 1/5 — WORST WITHDRAWAL PROCESS *2025-09-29, version 2.8.4281451833* I am now on hold for the 5th time today…after being asked to submit an excessive amount of documents, needing to call to speed up the verification process, only for my account to be ridiculously closed before the withdrawal hit for using the wrong card. Now I have to call for a 5th freaking time to verify my ID. ### 1/5 — Paul *2025-08-31, version 2.8.4281451833* Never win any money on this website and it seems to be difficult to play ### 1/5 — Worse app *2025-07-26, version 2.8.4281451833* Takes them a decade to even look at your account withdraw info Games are rigged ### 1/5 — Horrible Stay Away *2025-06-26* I have played several different casino apps like hardrock bet , Cesar’s, Bally’s religiously for years all of which you win some and you lose some which is normal. However Harrah’s is extremely odd no matter how much you play or what games you play there’s no wins. I understand everything is “random” but this app feels off to play for over a week and not win anything is beyond odd. I really think this thing is rigged. Even small wins would have given some sense of normality but this thing eats it all. I’d recommend trying hard rock bet instead. Even their daily jackpot is larger than what harrahs offers ### 1/5 — Worst casino app available *2025-06-16* First of all, without question, the games on this app are 100% rigged and something tells me half of them aren’t even regulated. Me and some friends have done tests multiple times on multiple books. We will deposit $100 and do 100 $1 blackjack hands for example just to see. Most books sit at around 40-55% win rate. This one? Consistently at about a 10-15% win rate. Over and over again too. And when you DO win, it takes normally 4-5 days for a withdrawal to hit. And god forbid, you need customer service? Forget about it. Nightmare to deal with. Horrible, disgustingly bad app. There’s hundreds of other ones out there. Do not use this one. It’s rigged ### 1/5 — Never get, scam casino *2025-05-14, version 2.8.4281451833* This casino will not let you withdrawal holdings, I won maybe 250 and wanted to cash out and they just kept putting roadblocks to keep it. Lost my money because there was nothing I could do to get it back. If you just wanna give away money, sign up to harrahs! ### 1/5 — steal money *2025-04-06, version 2.8.4281451833* deposit $20 and account is locked, call customer service and every time the same man picks up and says “i will reach out to have a refund of the deposit sent via check in the mail” he says this every time and i never get a check. i admit i cursed at customer service as a result and was told you account will now be banned have a good day :) very strange customer service, very strange withdrawal process (you can deposit via debit/credit card) but are not allowed to withdrawal to any card of any kind whatsoever you need a bank account; which i have and it failed to connect ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing!!! *2025-08-26, version 2.8.4281451833* Best app ever!!! ### 5/5 — Harris is the best play if you want excitement in your life *2025-04-08, version 2.8.4281451833* Play for the thrill at the same time yoy become rich ### 5/5 — Big wins *2025-01-04, version 2.8.3911451680* Love harrahs! ### 5/5 — Great *2024-08-10, version 2.8.3911451680* Great online casino I love it ### 5/5 — Love it! *2023-12-15, version 2.8.329131755* I’ve been lucky! Since downloading, I’ve won more than lost! They have better promos too! ### 5/5 — Great casino *2023-10-27, version 2.8.329131755* I enjoy myself playing games online or in person amazing people, amazing customer service ### 5/5 — I number change *2023-02-05, version 2.8.329131755* I had to change my phone number. I emailed back n forth too many times. I called once. BAM did it!! You’re better off calling in for any issues if you need them fixed in this life time . ### 5/5 — Spectacular *2021-04-09, version 2.6.84* This is better then hard rock and other online games it actually lets you win! Spectacular ### 5/5 — Switching to Harrahs *2021-01-28, version 2.6.84* After using other Atlantic City online apps for the last 2 years. Switching to HarrahsCasino was one of the best choices I’ve made so far this year ### 5/5 — Horrible Support, Hold up on Withdrawals *2020-09-27* I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*