# Harris Central Appraisal Dist — user reviews > 88 indexed App Store user reviews of Harris Central Appraisal Dist by CLEAR VILLAGE INC., rated 2.00/5 from 182 ratings. - Source: https://appshunter.io/ios/app/harris-central-appraisal-dist/id1056225999/reviews - App overview in markdown: https://appshunter.io/ios/app/harris-central-appraisal-dist/id1056225999.md - Rating breakdown: 5★ 35 · 4★ 7 · 3★ 6 · 2★ 10 · 1★ 124 ## What do users think of Harris Central Appraisal Dist? Overall sentiment: negative **Pros** - 🚀 Quick and easy application process - ⏱️ Significantly faster than paper forms - 📱 Convenient mobile-based submission - ✅ Streamlined homestead exemption filing - 🎯 Simple two-picture process when working **Cons** - 🐛 Frequent app crashes and freezes - 📷 Camera functionality severely broken - ❌ Barcode scanner non-functional - 🔴 iOS 16 compatibility issues - ⚠️ No confirmation emails or status tracking - 🚫 Form fields unresponsive or non-clickable - ❌ Ownership percentage field broken - 🔌 Unresponsive buttons and interface - 📵 Black screen during photo capture - ⚡ Submission errors and 500 error codes - 🔄 No alternative web-based submission option - ❓ No explanation for disallowed applications - 🎨 Dark mode display issues hiding options - 📊 Hard-coded tax year (2019) limitation **Commonly reported bugs** - Camera screen half blacked out during photo capture - Barcode scanner fails to recognize driver's license - App unresponsive on iOS 16 devices - Ownership Percentage field non-functional - Submission button crashes app - View submission feature crashes app - Invalid format error on signature page - 500 error code when submitting applications - Home screen buttons non-responsive - App appears frozen after loading - Camera orientation issues and inverted display - Drop-down menus display as black boxes - Missing shutter button for photo capture - Hard-coded tax year preventing current year applications - Download button spinning indefinitely **Most requested features** - Web-based alternative to app-only submission - Email confirmation for submissions - Application status tracking and notifications - Ability to modify or delete previous submissions - Tax year selection dropdown - Property search functionality - Image review before submission - Better error messages explaining rejection reasons - Support for multiple exemptions in single session - Improved UI with clear dropdown indicators ## Newest reviews (17 of 88) ### 3/5 — Exemption *2026-04-14, version 2.27.1* I experienced issues scanning the back of my license. Someone advised to use the magnifying feature, and it worked after I tried it. It’s a small button located on the corner of the screen. ### 3/5 — Homestead application *2026-01-11, version 2.27.1* For those who are unable to scan the driver license barcode you need to click on the magnifier button at top left. I was finally able to submit for homestead afterwards, I plan on calling them to confirm. ### 1/5 — Drivers license capture doesn’t work *2025-05-14, version 2.27.1* Absolute fail on taking the barcode on the driver’s license. I downloaded it literally for that reason so it is pretty pointless ### 1/5 — Submission not working *2025-05-10, version 2.27.1* When you click submission it crashes app ### 1/5 — Won’t scan a license *2025-05-09, version 2.27.1* Come on guys. Come on. ### 4/5 — For Homestead Exemptions Only *2025-02-27, version 2.27.1* It’s a one trick pony that does what it claims. I filed for homestead exemption and it said disallowed and offered the phone number of HCAD to call. It does not explain why it was disallowed. You have to call HCAD to get an explanation. The HCAD phone representative was helpful. It turns out the paper form was already accepted and I already had the exemptions on my property. ### 2/5 — Can’t view submission and no confirmation *2024-12-04, version 2.27.1* When clicked on view submission, it crashes. No confirmation email received for submission either. ### 1/5 — Won’t let me complete form *2024-07-26, version 2.27.1* The ‘Ownership Percent’ field does not work. Textbox does not appear when tapping on it to enter that data. Had an application rejected because I was not able to fill this out. ### 1/5 — Thrives *2023-09-19, version 2.27.1* This app is much like the HCAD staff and related agencies. Fall short on features and and thieves of money, dishonest and zero integrity. ### 1/5 — Many technical problems *2023-05-24, version 2.27.1* Many functions will result in error messages. Also, the screen is blacked out when you try to take a photo. So it is impossible to file an exemption or changing name on an account, as the app is designed for. ### 1/5 — License scanner doesn’t work *2023-01-19, version 2.26* Half the screen is blacked out when I try to scan the back of my license and the orientation of the camera is not intuitive. I have not been able to scan successfully. This is a worthless feature until it is fixed. ### 1/5 — Bad barcode scanner *2023-01-12, version 2.26* Trying to lookup ifile number and the screen where it asks you to scan the barcode is half blacked out and you can’t scan anything. I tried uninstalling and reinstalling multiple times and it’s still not working. No other way, as far as I can tell, to find this information. ### 1/5 — Horrible App *2023-01-09, version 2.26* Would rate zero stars if I could. Unable to take picture of back of license due to issues with the app and now I can’t file my exemption until they figure out how to fix it. ### 1/5 — Ownership % can’t change *2023-01-06, version 2.26* Does not allow to change the ownership %., when i click on the 100%, it does nothing ### 1/5 — Problems with camera *2023-01-04, version 2.26* It’s impossible to take a photo of the back of your license on the iPhone with this app. Can’t proceed with filing an exemption. ### 1/5 — Can’t take photo of barcode on license *2022-12-29, version 2.26* Half the screen is blacked out when taking a photo ### 2/5 — Taking back photo is inverted for me and show black screen *2022-12-16, version 2.26* Taking back photo for license is inverted for me ## Most critical reviews (10 lowest-rated) ### 1/5 — Worthless *2026-06-14, version 2.27.1* Can’t even get past scan driver license ### 1/5 — Camera does not work and sucks *2026-05-12, version 2.27.1* Seriously it’s 2026 - and in the age of AI HCAD can’t have a decent camera for their app? It’s impossible to scan the back of your license and get your I file number, and there’s no tap to focus the camera. This is a basic iPhone function. Do better ### 1/5 — New Exemption is unusable *2026-05-08, version 2.27.1* The tap-to-focus feature does not work when taking pictures of DL, making it impossible to take a clear picture ### 1/5 — Back of driver license *2026-04-11, version 2.27.1* The back of driver license won’t scan no matter how clear it is ### 1/5 — Barcode scanner for back of license does not work *2026-04-08, version 2.27.1* You can take a picture of the front of the license, but it needs to scan the back of the license and in the app if you try to get the barcode inside the red box, it gets blurry and cannot scan it ### 1/5 — Poorly written, poorly tested *2025-12-08, version 2.27.1* Does not configure camera correctly so I cannot focus the pictures ### 1/5 — This could have just been a function on the website *2025-11-24, version 2.27.1* Why is this function not just part of the HCAD website? Are you that desperate to waste tax payer money to pay some software engineer to make a barebones app that could have been just a built in function on the website? This is the biggest waste of iPhone storage space ever and just shows how incompetent and bad decision makers the people at HCAD are. ### 1/5 — Trash app *2025-11-15, version 2.27.1* This app is absolute garbage. Don’t waste your time. My camera on my phone is working just fine, but the app can’t scan anything. Total waste of time. ### 1/5 — Exemption Disallowed *2025-07-28, version 2.27.1* Camera feature worked fine, but I was unable to click on Ownership Percentage, meaning I had to leave the cell blank, which resulted in three “disallowed” applications in a row. The app has one function, does not actually serve the purpose it was built to provide, and there is no way to apply for a homestead exemption in Harris county without the app. 1 star as it is functionally useless and there is no alternative provided. ### 1/5 — Don’t waste your time *2025-05-18, version 2.27.1* I had filled out a tax exemption form for general homestead with this app and it will never get looked at. I called the Harris County Appraisal District a couple of weeks later asking if there was an update on my application. They asked me when I submitted it and I told them that I did it using this app. They recommended that I would NOT use this app and simply fill out the PDF form that is on their website. I did that and they approved it within a few days. This app is broken. ## Most praised reviews (10 highest-rated) ### 5/5 — I Love it *2025-10-17, version 2.27.1* I love just staring at the white screen for hours ### 5/5 — Fast process *2025-02-11, version 2.27.1* This app made filing the exemption a breeze. I didn’t know how much this helped until I was helping someone else in another county and their process was absurd. ### 5/5 — No more government time wasted *2023-01-03, version 2.26* This would normally be a wasted day downtown. This was dumb easy ### 5/5 — FabulousJ *2020-03-19* I was skeptical of downloading due to other reviews but I’m glad I did! It was way easier than filling out forms and snail-mailing them. Just entered a date and took 2 pics of my DL, and bam!!! That’s it (mic drop), so much simpler & faster. Awesome job HCAD!!! ### 5/5 — Works now! *2020-02-27* I downloaded it a couple of months ago and it didn’t work. Decided to try it once again. Worked like a charm. Thank you. ### 5/5 — Error fixed now! *2020-01-26* Wouldn’t let me sign on the last page. No matter what I tried before, but now it works like a charm!! **Developer response:** Hi, we are very sorry that you have to face the trouble. An updated version of app is released today which has fixed the problem you reported. Please download and retry. ### 5/5 — Signature issue fixed *2020-01-23, version 2.17* Yay!!! The app is fixed and submission took less than a minute!!! ### 5/5 — Super quick and easy *2020-01-22* I just downloaded this app to file a homestead exemption. It took all of two minutes ### 5/5 — Pretty quick *2020-01-10* Worked seamlessly for me. Followed the instructions and was able to submit my application in about 20 minutes. Would definitely use this app again if needed. ### 5/5 — Harris county Rocks! *2019-01-27, version 2.11* Who ever thought a government application could be so easy and quick. Not I! Love Harris county! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*