# Harris County Public Library — user reviews > 14 indexed App Store user reviews of Harris County Public Library by County of Harris, rated 3.60/5 from 29 ratings. - Source: https://appshunter.io/ios/app/harris-county-public-library/id681295531/reviews - App overview in markdown: https://appshunter.io/ios/app/harris-county-public-library/id681295531.md - Rating breakdown: 5★ 14 · 4★ 3 · 3★ 3 · 2★ 4 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I have ever seen *2019-01-28* Extremely slow ### 1/5 — Ugh *2018-09-01* With the new edition of this app, you have to renew one item at a time. Also, it does not show the date an item is being held until, only that the item is being held. Ugh ugh ugh. Why? ### 1/5 — Does not work *2016-01-24* The library listing itself is broken and does let you move forward. No use. ### 2/5 — Unreliable *2019-08-10* Lately when I try to look up a title, the app says it can’t connect to the server. I’ve had to delete the app and log back in for it to work. There’s also no easy option to create a list of books you’d like to eventually check out without actually putting the book on hold and then putting the hold on hold. Please make some updates to improve this app. ### 2/5 — Needs work *2017-08-03* I had hopes for a new update but now I regret it. I could no longer use the previous app because it was "not supported". Now this one does not even have an option to place a request or hold on an item. Even the searches include many unrelated items. ### 2/5 — Not user friendly *2017-06-07* Not as user friendly as the previous app for HCPL. I can't figure out how to request/hold a book. ### 3/5 — App not working for me *2024-12-09* App is not working for me for the Past one month. Asks to sign in and then goes to blank screen. ### 3/5 — Iffy *2022-09-23* It glitches a lot or is slow to load. When it’s working correctly, it’s fabulous, but when it isn’t it’s very frustrating. ### 3/5 — Color Used for Words *2018-12-27* The app itself isn’t bad. However, some of the words are in gray color (“My Account/Log In”, “Forgot My Pin - Reset”, etc.). It’s extremely difficult to read. ### 4/5 — Only one thing to fix *2023-08-28* This is pretty good for a on the go but the one thing I don’t like is sometimes it takes me a few try’s to get to the book I am trying to read other then that it is a pretty good app ## Most praised reviews (4 highest-rated) ### 5/5 — No complaints! It's awesome! *2017-08-18* **********A+ ### 5/5 — Perfect *2013-11-23* This app does exactly what it needs to do. Easy to understand and easy to use. Would recommend to all HCPL members. ### 4/5 — Room for improvement *2019-06-25* I can use it easily for holds, search, and checking due dates. What’s missing is my personalized list! I keep one on the desktop website, but wish I can keep my list of To Reads on the app. I’m putting it on hold and then suspending hold on it instead to act like a To Read/Borrow list. ### 4/5 — A Lot New, but Lacking in Areas *2018-08-12* I really like the new, rebuilt app. There are many more features offered that previously weren't available. But I mainly use it to keep track of my checkouts. Which I can still do, but less information is available then was previously provided. The new app gives the title of the book and it's due date. The previous app gave the title, author, due date, and the number of renews. It also included the option to select multiple items and perform batch actions such as renew. I do like that the new app provides a thumbnail of the book cover. Also I like that when you open up the book info you can click on the author and it brings up a list of their books. I really miss the number of renews. I had developed a system for returning my checkouts based on that information and now it's not available, anywhere. :/ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*