# Harris Helps

> Harris County service request platform for non-emergency issues. (iPhone/iPad app by County of Harris.)

- Source: https://appshunter.io/ios/app/harris-helps/id559788941 (this page in markdown: same URL + `.md`)
- Developer: [County of Harris](https://appshunter.io/developer/545707061)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.40/5 from 20 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.2 · 2 MB
- Languages: English
- Released: 2012-09-25
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/harris-helps/id559788941/reviews.md

## What is Harris Helps?

A mobile service request platform to provide citizens and employees of Harris County the ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Determination of whether location of request is outside Harris County
• Input description of service request
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference

## Key features

- Submit non-emergency service requests
- Attach photos to requests
- Automatic request routing
- GPS location awareness
- Save user profile
- Store submitted requests

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/harris-helps/id559788941/reviews.md

### 1/5 — Not maintened

*2025-03-22*

The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request. Without this functionality, this app is useless.

### 1/5 — Pointless app

*2025-02-08*

App doesn’t work. Feel like it’s made to fail so it nobody reports anything!

### 1/5 — Can’t get service at my location

*2024-12-18*

As others have said, I put a pin at my address and it won’t let me pick any services (road to driveway transition repair in my case).  So if I don’t get any services, how about you not charge me any taxes.

I bet we taxpayers paid a fortune for this defective app too.

### 1/5 — Can't use app.

*2024-08-27*

Delete it or fix it!! It's hard enough trying to get help

### 1/5 — I am unable to actually submit a request

*2024-08-20*

The app needs de-bugging. I am not able to actually submit a request.

### 1/5 — The Submit button does not work

*2024-07-09*

Tried to report downed trees in the road. Submit button does not work.

### 1/5 — App crashes

*2024-06-08*

Constantly crashes, unable to use to report
Potholes. 🤷‍♀️🤷‍♀️

### 1/5 — This is USELESS

*2024-03-26*

No matter where I touch on the map nothing can be reported on this app.  Absolute Trash

### 3/5 — Same issue

*2024-03-08*

The application worked fine until the latest update. Now it doesn’t work at all. I can enter your location and that’s it.

### 1/5 — Can’t report issue

*2024-02-19*

No matter where I place the location point or where I search the address. It does not have a service request type. This causes for my grievance to not be allowed to be submitted.

## Frequently asked questions about Harris Helps

### What kind of issues can I report with this app?

This app is designed for reporting non-emergency service requests within Harris County. This includes issues such as graffiti, mowing needs, street sign problems, debris removal, street repairs, dead animals, ditches, and potholes.

### How does the app ensure my request reaches the right people?

The application features automatic routing of your service request to the correct Harris County precinct. This ensures that the issue is directed to the department responsible for addressing it efficiently.

### Is there a cost to use this application?

No, this application is completely free to use. There are no in-app purchases or advertisements, allowing citizens and employees to report issues without any financial burden.

### Can I track my submitted requests?

Yes, when you submit a service request, an email will be sent to you containing a request ID. You can use this ID to reference your submission. Additionally, submitted service requests are stored on your phone.

### What information do I need to provide when submitting a request?

You will need to provide a description of the service request. The app also allows you to capture or use an existing photo to attach to your request, and it uses GPS for address location awareness to pinpoint the issue's location.

## Version history (last 5 releases)

### 4.1.0 — 2021-06-30

Added "Category" filter for certain precinct request types.

### 4.0.0 — 2020-07-22

- Enhancements to design.

### 3.0.2 — 2018-02-24

- Performance enhancements.
- Bug fixes.

### 3.0.1 — 2018-02-10

- Bug fixes.
- Performance enhancements.

### 3.0 — 2018-01-08

Updated user-interface.
Bug fixes.
Improved performance.

## Apps similar to Harris Helps

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ezee Fiber Wi-Fi](https://appshunter.io/ios/app/ezee-fiber-wi-fi/id6465952864) | 2.3 (24) | Free | Utilities |
| [Comicpalooza](https://appshunter.io/ios/app/comicpalooza/id1378668231) | 2.7 (17) | Free | Utilities |
| [Hosted Cloud Video](https://appshunter.io/ios/app/hosted-cloud-video/id1087088968) | 4.7 (488) | Free | Utilities |
| [Garage Door Minder™](https://appshunter.io/ios/app/garage-door-minder/id1380900678) | 1.0 (3) | Free | Utilities |
| [My Constellation](https://appshunter.io/ios/app/my-constellation/id1508328200) | 1.9 (80) | Free | Utilities |
| [iWatchTexas](https://appshunter.io/ios/app/iwatchtexas/id1390360883) | 4.1 (11) | Free | Utilities |

## More apps by County of Harris

- [Harris Connects](https://appshunter.io/ios/app/harris-connects/id545707058)
- [Harris County Public Library](https://appshunter.io/ios/app/harris-county-public-library/id681295531)
- [HC Toll Road Authority](https://appshunter.io/ios/app/hc-toll-road-authority/id981939652)
- [Harris County Public Health](https://appshunter.io/ios/app/harris-county-public-health/id1319968909)
- [Harris County, TX](https://appshunter.io/ios/app/harris-county-tx/id6504370052)

All apps by County of Harris: https://appshunter.io/developer/545707061

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*