# Harris Helps — user reviews > 26 indexed App Store user reviews of Harris Helps by County of Harris, rated 1.40/5 from 20 ratings. - Source: https://appshunter.io/ios/app/harris-helps/id559788941/reviews - App overview in markdown: https://appshunter.io/ios/app/harris-helps/id559788941.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 16 ## Newest reviews (12 of 26) ### 1/5 — Terrible *2024-01-17* Every location I’ve ever tried to submit a request for always says no request type available at that location. Therefore you cannot submit a request. The app is useless. ### 1/5 — :( *2022-08-10* App crashes as soon as I open it. ### 1/5 — Does not work *2022-04-02* App crashes instantly every time it is opened on my iPhone 12 Pro max ### 1/5 — New feature *2021-07-04* The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request. ### 1/5 — Bad *2020-09-16, version 4.0.0* Won’t even open app ugh ### 1/5 — Waste of Time *2020-01-02, version 3.0.2* App crashes every time you try to submit a request. ### 1/5 — Buggy program *2019-12-09, version 3.0.2* I have tried to make three different service requests. The app crashes before sending my information and it saves no information about them. It is useless as it stands. ### 1/5 — Doesn’t work *2019-10-28, version 3.0.2* This is a really good idea for an app. Unfortunately, every time I try to submit a request the app crashes. ### 1/5 — COULD be a great app... *2018-04-14* Just need it to work properly. Anytime I submit a request the app crashes. I’m running iOS 11.3 and it crashes every time I submit a request. The app looks great and is pretty intuitive minus this one major bug, and a few layout oversights. Please fix - I need this app! ### 1/5 — App never works *2016-09-20* When this app first came out it worked, but now this app never works. I keep it hoping it will work someday, but I still find myself going to the website to fill out a request. For instance, it never uploads photos, and rarely does it keep the correct location. never finds your location. Also when you submit the form with everything filled out, it always says you have to fill out required field. Fix this or else it should be removed it from the store. ### 1/5 — Doesn't work. *2016-03-02, version 2.0* I was able to fill out a profile, but not a request. No Service Types in the drop down. Address Locate doesn't work. Tapping "Submit" crashes the app. Not sure how this app made it into the store. iPhone 6s. ### 1/5 — Very buggy. *2013-09-01* I haven't actually been able to get this app to work. Nearly every function suffers from some critical error message that prevents you from sending a request. I think they need to start over from square one with this one. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not maintened *2025-03-22* The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request. Without this functionality, this app is useless. ### 1/5 — Pointless app *2025-02-08* App doesn’t work. Feel like it’s made to fail so it nobody reports anything! ### 1/5 — Can’t get service at my location *2024-12-18* As others have said, I put a pin at my address and it won’t let me pick any services (road to driveway transition repair in my case). So if I don’t get any services, how about you not charge me any taxes. I bet we taxpayers paid a fortune for this defective app too. ### 1/5 — Can't use app. *2024-08-27* Delete it or fix it!! It's hard enough trying to get help ### 1/5 — I am unable to actually submit a request *2024-08-20* The app needs de-bugging. I am not able to actually submit a request. ### 1/5 — The Submit button does not work *2024-07-09* Tried to report downed trees in the road. Submit button does not work. ### 1/5 — App crashes *2024-06-08* Constantly crashes, unable to use to report Potholes. 🤷‍♀️🤷‍♀️ ### 1/5 — This is USELESS *2024-03-26* No matter where I touch on the map nothing can be reported on this app. Absolute Trash ### 1/5 — Can’t report issue *2024-02-19* No matter where I place the location point or where I search the address. It does not have a service request type. This causes for my grievance to not be allowed to be submitted. ### 1/5 — No location works *2024-02-06* No matter where I place my location point I get an issue of not having the ability to add a type ## Most praised reviews (4 highest-rated) ### 5/5 — great! *2021-09-08* great! But took a minute to figure out how to report the location. Either: press and hold for 3-4 seconds on the spot on the map for it to drop a pin, or use the search icon on the right of the map. The instruction is a bit hidden, the instructions only shows up if you open the map. ### 3/5 — Same issue *2024-03-08* The application worked fine until the latest update. Now it doesn’t work at all. I can enter your location and that’s it. ### 3/5 — Simple, Too simple *2021-07-26* The location of submission is based on home/profile location, not the actual physical location of photo . ### 3/5 — Needs a few improvements *2019-04-10* The app works however, the selection for the request type does not allow you to scroll through the entire list; the moment you pick your finger up to continue scrolling it marks that as your selection. It also should allow you to upload more photos to document the request. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*