# Harris Ranch Express BBQ — user reviews

> 4 indexed App Store user reviews of Harris Ranch Express BBQ by Harris Farms, Inc, rated 2.73/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/harris-ranch-express-bbq/id1297634971/reviews
- App overview in markdown: https://appshunter.io/ios/app/harris-ranch-express-bbq/id1297634971.md
- Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 5

## Most critical reviews (4 lowest-rated)

### 1/5 — Bad Customer Service

*2022-04-19*

I placed an order and was told by the app it would be ready in 30 minutes. A few minutes later, I get a text saying my order was ready. I walk in the store and there is literally no one in line and all the workers were chit chatting it up. I walk to the counter and ask for my order and the guy tells me that it’s not ready and that they have until 5:57 to finish my order. It was 5:27 and not a single soul was in line. I showed him the text and he repeated the same thing as he rolled his eyes. They started making my order since I gave them a bit of attitude and only took them a minute to make. Of course it would be quick, there was nobody in line and everyone was just goofing off. Get better employees!

### 1/5 — Quicker to wait in line

*2021-11-13*

The app is useless. I don’t think the staff like app orders and were rude. Would have been quicker to wait in line.

### 1/5 — Express didn’t receive order

*2021-07-14*

I placed an order through this app. The app told me the order was ready, but when I went to pick it up no one knew anything about my order.

### 2/5 — Store Operations need to change

*2021-09-21*

The apps works fine, but they haven’t oriented the store operations support online orders.  

In my case, I placed the order and arrived at the store.  They said that the order didn’t print, so they hadn’t started in the order.  On a positive note, they were slammed, so I got to jump the line for those who did not order ahead.

24 hours later I got a text that my order was ready.  I really hope that was a delayed text, and not them finally making my order.  Bottom line to Harris Express - you need to modify your operations if you plan to an app for online sales.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*