# Hartford Courant — user reviews

> 113 indexed App Store user reviews of Hartford Courant by Tribune Publishing Company, LLC, rated 4.30/5 from 4,251 ratings.

- Source: https://appshunter.io/ios/app/hartford-courant/id391113483/reviews
- App overview in markdown: https://appshunter.io/ios/app/hartford-courant/id391113483.md
- Rating breakdown: 5★ 2,890 · 4★ 590 · 3★ 274 · 2★ 141 · 1★ 356

## What do users think of Hartford Courant?

Overall sentiment: negative

**Pros**

- 🌟 Reliable news source
- 📰 Comprehensive local coverage
- 🔍 Useful search functionality

**Cons**

- 🐞 Frequent app crashes
- 🔍 Unreliable search results
- 💰 Expensive subscription
- 📱 Poor mobile app experience
- 📢 Intrusive ads even for subscribers
- 🔒 Login/access issues for subscribers

**Commonly reported bugs**

- Articles fail to load or scroll properly
- App freezes or crashes on launch
- Subscription status not properly recognized

**Most requested features**

- Restore landscape mode for tablets
- Improve article scrolling and navigation
- Provide clear subscription pricing and terms
- Enhance customer support responsiveness

## Newest reviews (15 of 113)

### 3/5 — All the News That Fits Our Print!

*2026-07-03, version 10.0.59*

Not sure why I continue to hope for more balanced, objective news reporting.  So, I read the more likely data driven articles like business, sports, and the human interest stories, but pick out the likely objective pieces in US and international news.

### 3/5 — Games

*2026-03-02, version 10.0.52*

You've got a problem with an popup at startup.  "Want to play games?"  Is offered with no option but to "continue".  Either add an x out or loose the offer.  Or fix your security ifbit's a hack.

### 2/5 — Why can’t we print the sudoku puzzles anymore!!!!

*2025-08-07, version 10.0.41*

As a digital and print subscriber I was able to print the sudoku puzzles on the day I did not receive the printed paper. Since the upgrade a week or so go I can no longer print the puzzle. Really disappointed

### 3/5 — Subscription issues

*2025-07-29, version 10.0.40*

I have had a lot of trouble accessing the online version of the paper.  In spite of having a subscription I am often refused access. It’s frustrating !

### 2/5 — Tabs don’t work

*2025-04-03, version 10.0.36*

The breaking news tabs does not load. Has not worked for over a years and still has not been fixed with updates.

### 3/5 — Headlines

*2025-03-15, version 10.0.34*

How on earth does the breaking news tab still not work?

### 4/5 — Not much of a  newspaper

*2024-09-29, version 10.0.28*

Endless liberal bias on all articles. No objective reporting, still think hunter biden laptop was russian disinformation and is fine with the 51 dems who swore that it was.  Don’t care at this point, only read it for sports section and info on UConn basketball.  Otherwise it’s good to use for starting the wood stove.

### 4/5 — L O’Toole

*2024-08-31, version 10.0.20*

I live in Litchfield County but enjoy getting the news of the State

### 1/5 — Self sabotage ??

*2024-08-29, version 10.0.20*

You took away landscape mode, and then brought it back.  Next you took away the ability to swipe while reading spread in landscape mode.   Contrary to what settings say you can’t fully “navigate” in zoom mode.   I can’t help but wonder if you don’t want people to use this app and instead use the website which, thankfully, has not yet been “upgraded.”    Mike Waller would be disappointed.

### 2/5 — Update

*2024-08-15, version 10.0.20*

Was forced to upgrade/date to newer version. Clicked ok. It started and never completed. Now can’t use app.

### 1/5 — Very poor app

*2024-08-12, version 10.0.19*

Trash app. Recognizes that i’m logged in as a subscriber but then a pop-up is still asking me to subscribe to the publication. 

Layout is terrible, no local section

Based on everyone else’s reviews they have the same issues, but it seems there is no actual technical support to reach out to. 
Unfortunately this is what happens when these big corporate media companies like tribune media acquire local newspapers: mass lay-offs, and then the content and it’s accessibility suffers. 

Again, I PAY TO SUBSCRIBE, and am still having these issues. Sad!

### 1/5 — Poor iPad version after update

*2024-08-10, version 10.0.19*

With the latest update, the iPad version of the digital edition displays articles in a condensed two inch column. The prior iPad version displayed articles fine, full screen. Please resolve this. Thank you

### 1/5 — Unhappy

*2024-08-09*

I have a yearly subscription which is no where close to expiring but once again when I go to get onto news a pop up informs me that it is for subscribers only and once again I have to call courant help line and spend 20 minutes trying to explain my problem and hear them  say at least 10 times that they apologize for this problem but it never is solved.    I have to switch newspapers !!!!!!

### 1/5 — Poor performance

*2024-08-08, version 10.0.19*

I spend more time trying to use the app than I get to use it.  Frustrating to reach out for tech support and be ignored.   Use it on a PC and it is ok but the app is horrible on my I pad.   This shouldn’t be so hard!

### 1/5 — New App Terrible For iPad Users

*2024-08-08, version 10.0.19*

This new app is terrible for iPad users. It’s clearly designed for people who read the news on their phone!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible App

*2026-05-18, version 10.0.56*

Horrible experience. Non stop adds even though I turned them off in the app. Terrible set up for a news site. Emails too for that matter. Really disappointed.

### 1/5 — Absolutely awful experience

*2025-12-28*

I downloaded this app 13 hours ago. I have received over 45 push notifications. 45. That’s a push notifications every 15-20 minutes. If someone texted me like that I would block them. Mind you, all I have turned on for notifications is News, Breaking News, and Business. And I turned off Business about 3 hours ago. At least 8 of these 45 notifications have been sports related, and you’ll note that sports is not one of the notifs I have on - I checked at least 3 times throughout the day to make sure I hadn’t made a mistake or that they hadn’t been turned on. Sports was never on. What an absolute nightmare. Immediate delete. There’s other sources.

### 1/5 — New app not tested -go figure

*2025-11-19, version 10.0.49*

I was forced to down load the new version of the Hartford Courant App this morning and won’t let you scroll the paper just scroll each story. Does anyone test this stuff granted, I have an unusual phone…IPhone

### 1/5 — Why all the updates

*2025-08-16, version 10.0.44*

Can’t you get it right the first time?

### 1/5 — fails at the basic element of reading the newspaper.

*2025-08-16*

I want this app to read the daily newspaper. After all, it presumes to be a newspaper app.  I want to browse every article (and comic) that the editor has selected to publish in a given edition.  The app fails at that basic, fundamental task.  Previous versions would allow you to move between each individual article in the daily edition. This version fails at the basic element of reading the newspaper. It has gotten worse at this basic task through each of the last several revisions.

### 1/5 — App update circle of death

*2025-08-09, version 10.0.42*

They make you update the app and it just goes into the circle of death - on every device. They have no customer experience skills whatsoever.

### 1/5 — Latest version

*2025-07-24, version 10.0.40*

I don’t know what you have done with the last update but it is terrible!  The “view all pages” option is gone.  The paper doesn’t fit my iPad screen anymore.  Please fix!

### 1/5 — Waste of money

*2025-04-10, version 10.0.36*

Breaking news section hasn’t worked for months. Paying for home subscription, but no paper. Customer service is located in Asia and they just lie and say the paper will come but it never does.

### 1/5 — Poor billing system

*2025-03-27*

Talk about a shell game, try and figure out this billing system. They keep adding the cost of “special issues” which reduces your paid to date.  Paper has gone down hill and most articles are just wire services reports. No objective reporting as they told us the border was secure and Biden had no cognitive decline the last 4 years.  Going to cancel this paper once paid to date is reached.  Based on the significant drop in readers over the last 10 years we are not the only ones.

### 1/5 — Terrible, a complete rip off

*2024-12-15, version 10.0.30*

Gave up on print subscription which costs over $2000/yr for 7 days a week in favor of online.  Your app is horrible, almost unreadable. Pop up ads which cannot be blocked, in-line videos make the app and website useless. Sometimes cannot log in and therefore can’t read articles I AM PAYING FOR.  ABSOLUTELY A PATHETIC ONLINE SERVICE……HOW DO YOU CHARGE CUSTOMERS FOR APPS AND SUBSCRIPTION THAT NEVER, EVER WORKS AS IT SHOULD?

THIEVES.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app & newspaper

*2026-06-10, version 10.0.58*

For me the app works great and lets me read my favorite source of local Connecticut and national news with honest reporting.

### 5/5 — Local news

*2026-04-07, version 10.0.53*

Great local news.  I live out of state

### 5/5 — Sunday only

*2025-04-08, version 10.0.36*

Love it

### 5/5 — Please put landscape edition back.  I have bad eyes and it is hard to read this way!

*2025-01-26, version 10.0.32*

Please put landscape edition  back.  This newspaper is totally biased. Totally democratic in every way.

### 5/5 — Subscription

*2024-12-15, version 10.0.30*

I am a subscriber for more then ten years!  Why then can’t I get the internet issues?

### 5/5 — Landscape version

*2024-03-07, version 10.0.4*

Why did you remove the landscape version. Portrait version is hard to read and cumbersome. Please restore the landscape viewing

### 5/5 — Courant is important for local and national information

*2024-02-09*

The Courant is our source for local and National news that I may have missed through other sources.  The sports section is also a very good source for local and national sports information. I believe it is important to support journalism as the Net for me is less trustworthy.

### 5/5 — Hartford Courant online

*2024-01-19*

I moved out of CT but still like to keep up on the local news.
Sometimes my account  dosen’t always work properly and it acts like I don’t have a paid account.  
As much as I enjoy reading the Courant online the system is a bit quirky at times.

### 5/5 — Fair is fair

*2022-11-02, version 6.6.7*

The app once again works. Stories scroll and text can be read. 3 stars for the long history of frequent, inexplicable gremlins that devalue our subscriptions.

### 5/5 — Most thorough, relevant publication

*2022-09-27, version 6.6.6*

The Hartford Courant is the most thorough and relevant news source in Connecticut. I know I can count on the Courant and its journalists to bring me timely, clear, and informative coverage of the issues impacting Connecticut and beyond.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
