# Harvard Van — user reviews

> 5 indexed App Store user reviews of Harvard Van by Via Transportation, Inc., rated 4.70/5 from 170 ratings.

- Source: https://appshunter.io/ios/app/harvard-van/id1419081124/reviews
- App overview in markdown: https://appshunter.io/ios/app/harvard-van/id1419081124.md
- Rating breakdown: 5★ 155 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 11

## Most critical reviews (5 lowest-rated)

### 1/5 — Extremely buggy after redesign

*2022-10-09, version 4.3*

Used to be a good app, but since the redesign months ago, it’s a buggy mess. It’s so frustrating to use the app!

ETAs when booking are no longer accurate and consistent. For example, it’ll say “In 4 minutes” on the booking page but then after I book it’ll change to 20 minutes. Thus I no longer know exactly how much time I have, which has led to me canceling vans (which I don’t like to do since I know it’s inconvenient but I have no choice).

The map is glitchier and takes longer for it to update. The UI also flickers like crazy sometimes. 

Scheduling rides is such a good idea, but the feature doesn’t seem to work at all despite trying several times. It just books a ride for that moment instead of letting me pick a date and time.

I love the evening van service, but please fix these issues or bring back the old app. I’ve used the app for over a year and I’ve never had so many issues.

### 1/5 — Book at your own risk

*2020-03-11, version 1.0.2*

I just waited a half hour for a shuttle that would probably never come. BUT I did watch it circle around Cambridge AND Allston, so that was fun.

### 5/5 — Makes me feel secured

*2025-09-04, version 4.22.2*

Order a van with my friend after hiphop class, arrived soon and the driver really friendly

### 5/5 — Great!

*2025-07-16, version 4.22.2*

The app works greatly and the van service is amazing too. The drives, the buses etc.

### 5/5 — AMAZING

*2019-05-04, version 1.0.2*

FREE! WONDERFUL! such a good deal

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*