# Hasbro Pulse App — user reviews > 296 indexed App Store user reviews of Hasbro Pulse App by Hasbro, Inc., rated 1.90/5 from 337 ratings. - Source: https://appshunter.io/ios/app/hasbro-pulse-app/id1560177565/reviews - App overview in markdown: https://appshunter.io/ios/app/hasbro-pulse-app/id1560177565.md - Rating breakdown: 5★ 52 · 4★ 8 · 3★ 15 · 2★ 31 · 1★ 231 ## What do users think of Hasbro Pulse App? Overall sentiment: negative **Pros** - 🚀 Smooth app experience - 👍 User-friendly interface - 💡 Selfie series feature - 🚀 Streamlined shopping - 👍 Ease of use **Cons** - 🐛 Frequent crashes - 🐛 Glitchy performance - 🐛 Buggy checkout process - 🐛 Login issues - 🐛 Unreliable order tracking **Commonly reported bugs** - App crashes when scrolling through products - Unable to add items to cart or complete checkout - Login credentials not working consistently - Order history and tracking not functioning properly - Selfie series face scan feature not working as expected **Most requested features** - Bring back favorites/wishlist feature - Improve search and filtering options - Add landscape mode support for tablets - Implement better notification system for new releases - Allow more customization options for selfie series ## Newest reviews (17 of 296) ### 2/5 — Used to be great *2026-08-20, version 3.1.2* Every update somehow makes the app worse and worse. It was pretty decent a few years ago. ### 1/5 — HasBLOW *2026-08-20, version 2.84.9* This app sucks and doesn’t work. ### 1/5 — Useless *2026-08-14, version 2.84.9* Crashes out consistently. Every 2-3 seconds you get an “oops something went wrong” message then you’re back to the home screen ### 1/5 — Don’t Waste the Data *2026-08-14, version 2.84.9* This might genuinely be the worst performing app I’ve had the misfortune of downloading. Constant lag, glitches, poor performance in general. It’s unusable. If you want to sign up for a pulse membership, do so on your preferred internet browser. ### 1/5 — Terrible app. Use the website *2026-08-12, version 2.84.9* App is ridiculous. So buggy it isn’t even worth it. ### 1/5 — Broken *2026-08-11, version 2.84.9* Doesn’t work majority of the time “oops sorry” !! ### 3/5 — App is ok *2026-08-06, version 2.84.9* I originally go this app to make my own figure with my face but they took it away right before I ordered it. Super bummed Hope they bring it back someday ### 1/5 — Unusable *2026-08-04, version 2.84.9* Whatever the recent release did somehow made every link Within the apps ui unusable. Everything links to an oops page or some pseudo 404 screen and gets you nowhere. How they’ve managed to. Make a good app progressively worse is impressive. Either they are letting the ai code with no checks or balances or someone is asleep at the wheel ### 1/5 — Real glitchy and annoying *2026-07-26, version 2.84.9* This app always gets on my nerves. I love my Hasbro action figures, but this app is so glitchy and horrible. I can only open the home page. After that, all hell breaks lose. And also, I can favorite anything. Get a grip, Hasbro. ### 1/5 — Worst App I’ve Used *2026-07-24, version 2.84.9* Just gets worse as it goes. Basically bailed on Hasbro at this point. If you have to use Pulse use the webpage because you’re going to pull your hair out using this app. ### 1/5 — Non-functioning app *2026-07-16, version 2.84.9* How can a billion-dollar company not have a functioning app. This is the most atrocious app I’ve ever encountered from a company of this size. Can’t even browse the site, let alone make a purchase without being hit with an error message. ### 1/5 — Worthless *2026-07-14, version 2.84.1* I paid their price to be a Premium Member all for nothing. Because I was missing out on exclusive releases I assumed becoming a member would help me receive a notice on new releases before nonmembers and would get a better chance at buying exclusive releases but I didn’t. Many exclusives and even non exclusives would be sold out by the time I’d check their website after receiving any notification from them and at times I’d learn about new releases from other buyers because HasbroPulse hadn’t sent me any notification either through their app or by email. Plus they also sell items more expensive than other retailers. Not worth the time nor money with HasbroPulse ### 2/5 — Broken *2026-07-13, version 2.84.1* Search bar does not work ### 1/5 — Was good, now it’s not *2026-07-10, version 2.82.4* This was a sure fire way for me to try and set reminders for myself when certain drops would happen. But now, it doesn’t even load the products that it claims it has! I missed out on a couple of items already because of this! Pretty soon I’ll delete it from my phone because it’s no longer worth the hassle. ### 1/5 — Fix app *2026-07-07, version 2.82.4* Would not let me search and all it says not available ### 2/5 — How many updates does this app need? *2026-06-30, version 2.82.4* Every single time I open this app, it seems like I need to update it once more. What’s the deal? ### 1/5 — FIX THE APP!!! *2026-06-29, version 2.82.4* This app has been buggy from the very start, but now it is completely unusable in every respect. Not only can you not search for things, you literally can't even see categories of what they currently have in stock. For a company as large as Hasbro they should be absolutely ashamed of, I can only imagine how much money it's costing them not to fix it!?!?!?!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t use it *2026-09-07, version 3.1.4* No matter what I click on when it comes to my account details, order history, addresses, preferences, and payments methods it does not show me anything cycles and kicks out. ### 1/5 — Horrible *2026-08-27, version 3.1.4* This app never seems to work,do not waste your time ### 1/5 — Broken *2026-08-27, version 3.1.4* Just tried to get in to preorder the new GI Joe stuff from the stream. Required an update so did that and now the app doesn’t work. 🤦‍♂️ Update: it’s been awhile since I’ve tried to use this app. Received an email showing something I wanted to preorder, it sent me to the app and it still doesn’t work. Guess I won’t be preordering anything. Fix the f’n app!! ### 1/5 — Crashes *2026-08-27, version 3.1.4* This app constantly closes and doesn’t let you see your confirmation number after ordering I ordered something 6 times because no notifications went through before i realized that my bank statement had 6 charges they need to invest money for a billion dollar company that is unacceptable ### 1/5 — Why Bother *2026-08-25, version 3.1.4* Why bother with a Pulse Premium membership if the app is going to fail and cause you to miss out on exclusives. ### 1/5 — FIX YOUR APP!!! *2026-08-25, version 3.1.4* Garbage app won’t work at all, ridiculous ### 1/5 — Terrible app and company *2026-08-21, version 3.1.2* The app and the company are trash. I’ve ordered at least 10 items that never reach me and the issue has never been corrected. As a company they do not respect their customers nor do they strive to improve even the simplest of technical issues. Buyer beware, you will regret it. ### 1/5 — What Happened? *2026-08-21, version 3.1.2* I used to use the Hasbro app extensively. Now the dang thing doesn’t even work. I don’t know what happened, but it seems like the app has been completely abandoned. How can an app become this dysfunctional? It’s incredibly frustrating. Hasbro, please fix it! ### 1/5 — Doesn’t work *2026-08-21, version 3.1.2* App will not load anything. Just spins then says page not found ### 1/5 — Says to update no update *2026-08-20, version 3.1.2* Hire better app programmers! ## Most praised reviews (10 highest-rated) ### 5/5 — It’s really great! *2026-08-25, version 3.1.4* This app helped me get a lot of marvel legends ### 5/5 — Pulse is number 1 *2026-08-25, version 3.1.4* Hasbro pulse always comes through with product. I love the premium benefits so much. Exclusives are easy to get without having to go conventions. ### 5/5 — I was wrong *2026-08-12, version 2.84.9* So I talked a little trash because my Transformer was super late. Boo Hoo. They sent me the 1984 Proton Pack as a gift. I was personally astonished. The app is simple to use but watch out for the AI replies to your emails. But once I got around those everything was way better. ### 5/5 — I love action figures *2026-06-02, version 2.80.1* Very good products as well as the images that showcase them. ### 5/5 — Good *2026-03-16, version 2.78.0* Great app for toys. Used to be better but still awesome ### 5/5 — Selfie series *2025-10-10, version 2.72.0* Very user friendly and responsive, I did originally get this app for the selfie series, annnnd I really hope they bring that back! Otherwise good app for collectors ### 5/5 — Thanks Hasbro *2025-10-09, version 2.72.0* Hasbro is bouncing back hopefully we get some power ranger Tommy action figure with the civilian clothes…..🙏🏾 ### 5/5 — Smooth sailing so far! *2025-06-30, version 2.60.0* I’ve been using this app to buy Transformers for the past 5-ish months, and I haven’t run into any problems yet. ### 5/5 — Improved App *2025-05-01* The latest version is far more stable and has an overall better experience ### 5/5 — Customer satisfaction second to none. *2023-01-29* I was surprised to see that Hasbro had there own sopping app but then again they are a well known popular place for their figures for kids and adults. I purchased a prime Arcee figure and it showed up well cared for. The service and responding time and to add on to allowing tracking for whatever you buy is great and shows they want to make sure you know it’s every move making it to you. I’m overall satisfied with my purchase and how great it looks and taken care of for shipment. I’d recommend if your looking for a new collectible to add for nostalgia or your childhood and of course for your kids this overall seems to be a great place to grab your next power ranger or transformers figure and others as well. Hope this review helps you feel good about the app and overall quality and care for customer as yourself and others. I know I am. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*