# Hat Creek — Order, Earn Rewards & Offers

> Mobile ordering, rewards, and offers for a Texas-based restaurant chain. (iPhone/iPad app by Hat Creek Burger Company, LTD..)

- Source: https://appshunter.io/ios/app/hat-creek/id6464308914 (this page in markdown: same URL + `.md`)
- Developer: [Hat Creek Burger Company, LTD.](https://appshunter.io/developer/1494709047)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.86/5 from 1,314 App Store ratings · 38 written reviews indexed
- Age rating: 12+
- Requires: iOS 14.0 · 108 MB
- Languages: English
- Released: 2023-11-28
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hat-creek/id6464308914/reviews.md

## What is Hat Creek?

Welcome to the Hat Creek Rewards App. Get access to rewards, special offers and a faster way to get Hat Creek just the way you like it! Find us at any of our 26 locations across Texas. Hat Creek Rewards members can receive points with each purchase to get FREE food and special member benefits.

Features:
1. Order Ahead - For pickup or delivery.
2. Customize Your Order - Get your Hat Creek just the way you want it and save your favorite orders for your next visit.
3. Earn Rewards - Receive 1 point for every $1 spent on online orders.
4. Redeem Rewards - Use your points to redeem available rewards of your choice.
5. Pay with your phone - Get your favorite food faster by connecting a credit or debit card, Apple Pay or a Hat Creek Gift Card.
6. Find Hat Creek Locations - Find each of our 26 locations across Texas.

## Key features

- Order ahead for pickup or delivery
- Customize and save favorite orders
- Earn points on purchases
- Redeem points for rewards
- Pay with phone
- Find restaurant locations

## What do users think of Hat Creek?

Overall sentiment: positive

**Pros**

- 🚀 Awesome burger!
- 👍 The meat in the sandwich's is amazing
- 👍 Excellent customer service
- 👍 Great food, great service
- 👍 Love this place! Great food

**Cons**

- 🐛 if you're going to use an app for drive through pick up , train the employees on what to do when a drive thru mobile order goes through
- 🐛 It won't let me redeem offers
- 🐛 The app interface to earn points is awful. Anytime I go to scan my receipt. It fails. I  have to manually enter the information from the receipt, every time, and the given QR code to scan at the counter always fails as well.
- 🐛 Trying to read the bar code with the camera is not working.

**Commonly reported bugs**

- It won't let me redeem offers
- The app interface to earn points is awful. Anytime I go to scan my receipt. It fails. I  have to manually enter the information from the receipt, every time, and the given QR code to scan at the counter always fails as well.
- Trying to read the bar code with the camera is not working.

**Most requested features**

- There is no place for leaving instructions for no salt or add this or remove this please add and I will use the app.

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/hat-creek/id6464308914/reviews.md

### 5/5 — Great toddler place!

*2026-07-08, version 1.1*

We love the food, play area, and relaxed environment for our toddler and family!

### 3/5 — Very average

*2026-07-03, version 1.1*

My wife and I got the Little hats. Just enough. Burger was just average. Nothing special. Atmosphere is noisy due to lots of children. Love kids but not a place for conversation. 2 burgers took a long time to prepare.  No special orders for us. Veggies were fresh but burger was bland and light on flavor. Not especially friendly service. First visit. Not likely to go out of our way to be back.

### 5/5 — Good food

*2026-06-12, version 1.1*

Best burger in town no doubt. 
Lettuce rapped are great.

### 1/5 — No dine in order from app

*2026-04-21, version 1.1*

I like to dine in at the store without waiting in the line to order. So I like to sit down, let the kids play, then order from my app. But there isn’t an option for me to order a dine in.

### 5/5 — Great food and atmosphere

*2026-04-12, version 1.1*

I love how each Hat Creek location always has consistently great food and great service. You have also done a good job updating your rewards program.

### 5/5 — How hat creek started

*2026-03-19, version 1.1*

Hat creek has a nickname it’s burger creek and the burgers are yummy I also I like it wen you get rewards it’s fun at hat creek . My kids like to play on the playground .and the beer is Asome I love hat creek.🙂🥰😍

### 5/5 — Family Friendly

*2026-03-15, version 1.1*

We enjoyed eating here since I have celiac disease and had options to eat with my entire family. The kids loved the playground as well.

### 5/5 — 1st time at Hat Creek

*2026-01-19, version 1.1*

I saw online that they had gluten free chicken sandwich and nuggets and made a 30 minute drive to try it! The fried chicken sandwich and nuggets were so good and I loved all the different sauces. I also got a free small burger for signing up for rewards and it was delicious too. I wish it was not 30 minutes from me or I would be here every weekend lol

### 5/5 — Floyd

*2026-01-04, version 1.1*

Great customer service! Thank you!😀

### 4/5 — Yummy but cold

*2025-12-06, version 1.1*

The food was cold except the fried pickles. From the time we ordered to the time it was delivered was very reasonable like only 25 min. Which is surprising that the food was cold.

## Frequently asked questions about Hat Creek

### What can I do with the Hat Creek app?

The Hat Creek app allows you to order food ahead for pickup or delivery, customize your orders, and save your favorites. You can also earn rewards points with each purchase and redeem them for free food and special member benefits. Additionally, you can pay with your phone and find Hat Creek locations.

### How do I earn rewards?

You earn rewards by being a Hat Creek Rewards member. For every $1 you spend on online orders through the app, you will receive 1 point. These points can then be redeemed for available rewards of your choice.

### Is the Hat Creek app free to use?

Yes, the Hat Creek app is free to download and use. There are no upfront costs associated with the app itself. Monetization comes from purchases made through the app.

### Where can I use the Hat Creek app?

You can use the Hat Creek app to order from any of their 26 locations across Texas. The app also includes a feature to help you find the nearest Hat Creek restaurant.

### What payment methods are accepted?

The app allows you to pay for your orders quickly and conveniently using a connected credit or debit card, Apple Pay, or a Hat Creek Gift Card.

## Version history (last 2 releases)

### 1.1 — 2024-10-14

We've just rolled out an app update to Hat Creek Rewards based on feedback from y'all. Changes include access to our catering menu, links to our nutritional and
allergen information as well as some minor bug fixes and enhancements.

### 1.0 — 2023-11-28

No release notes.

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## Related topics

[hat creek](https://appshunter.io/ios/topics/hat-creek) · [hat creek rewards](https://appshunter.io/ios/topics/hat-creek-rewards) · [hat creek burger](https://appshunter.io/ios/topics/hat-creek-burger)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*