Ha Tang: Sales & Support Chat

Ha Tang puts every customer conversation your business has in your pocket: your website chat, Zalo, Messenger, Instagram, TikTok, WhatsApp, Telegram, LINE, X and email, in one inbox. Answer customers wherever you are, let AI take the routine questions, and see at a glance what needs you. ONE INBOX FOR EVERY CHANNEL • Every conversation in one list, with each channel's own logo so you know where a customer wrote from. • Mine, Unassigned and All views, with filters for open, pending, resolved and closed. • Swipe right to take a conversation, swipe left to resolve it, long-press to mark it unread. • Search customers and messages from the Search tab. AI THAT WORKS WITH YOUR TEAM • Your AI assistant answers common questions from your business's own knowledge and hands over to a person when it should. • Get a suggested reply while you type, then send it as it is or edit it first. • Teach the AI from a good reply so it answers that way next time. • Pause the AI on any conversation and take over yourself. YOUR DAY AT A GLANCE • The overview shows who is waiting for a reply, overdue tickets and unpaid orders. • Today's numbers: unanswered and open conversations, orders, revenue and payments received. WORK AS A TEAM • Assign conversations, add tags, set reminders and snooze until the customer replies. • Saved replies: type / to insert one. • Send photos and files, and leave internal notes your customers never see. • Request a rating when you are done, mark spam or block a customer. KNOW YOUR CUSTOMER • Contact details, the pages they visited before writing, profile links and past conversations, one tap from the thread. • Orders and payments show right in the conversation. NOTIFICATIONS THAT MATTER • Instant alerts for new messages, conversations assigned to you, reminders and customers waiting too long. MADE FOR iPHONE • Sign in with your email or Apple ID. • Switch between the businesses you work for without signing out. • Light and dark mode, in English and Vietnamese. Ha Tang works with a Ha Tang account. Your business connects its channels in the Ha Tang dashboard at hatang.dev; then everyone on your team can answer from their phone.