# Haulotte Diag

> Wireless diagnostic software for Haulotte equipment maintenance and calibration. (iPhone/iPad app by HaulotteGroup.)

- Source: https://appshunter.io/ios/app/haulotte-diag/id1103787062 (this page in markdown: same URL + `.md`)
- Developer: [HaulotteGroup](https://appshunter.io/developer/1103787061)
- Category: Utilities
- Price: Free
- Rating: 2.00/5 from 3 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 6.0 · 68 MB
- Released: 2018-03-20
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/haulotte-diag/id1103787062/reviews.md

## What is Haulotte Diag?

Haulotte Group is a world-class manufacturer and supplier for people and material lifting equipment (aerial work platforms & Telescopic handler) which has a single objective: satisfy customers by offering technically innovative equipment for improved safety, comfort, ergonomics and productivity. 

HAULOTTE DIAG is a free Diagnostic Software/Apps that allows wireless access for maintenance technicians to troubleshoot and calibrate all Haulotte machines (old, current and new models (1)) with their own PC and mobile device (Laptop, Smartphone and Tablet). 

It works in conjunction with a wireless VCI box that allows Wi-Fi Remote Access. The Haulotte VCI Box can be connected to all current Haulotte equipment, as well as all new Haulotte products.  Haulotte VCI Box (2) can be ordered through Haulotte Sales subsidiaries or on www.easy-spare-parts.com (part number 4000099300).

HAULOTTE DIAG includes also new advanced diagnostic features for new machines to improve the ease and speed of diagnostics (starting from all new models released since 2014):
- 12 languages available: English, French, German, Spanish, Portuguese, Romanian, Italian, Russian, Chinese (simplify & traditional), Korean and Japanese
- Advanced troubleshooting features: display new information about the probable cause of the failure, the components to be checked with their location and picture, the action to be taken to correct the problem
- Advance diagnostic features: assisted troubleshooting to return the machine to service quickly when the machine is malfunctioning
- Advanced maintenance features: service counters are configured in the machine to alert the technician to the type of maintenance required and traceability of previous maintenance is also available

HAULOTTE DIAG objective is to assist as many of our customers as possible in repairing our machines by providing detailed, clear and rapid information to simplify troubleshooting of our machines. This results in shorter intervention time in the event of breakdown and improved productivity, by allowing technicians to propose the right repair solution in all circumstances.

(1) Except on HA12/15 IP and old Star 6 model
(2) If you have already the Haulotte VCI Box; please note that your VCI Box will be compatible with Haulotte Diag app but required to be updated. Before using it on your mobile device with the app, you have to download and install the latest Haulotte Diag (available on Haulotte.com) on your Laptop/ DiagPad 2. Then connect your VCI box via the USB cable to your laptop/DiapPad 2 and open Haulotte Diag. It will automatically launch the update of your VCI box when the 2 devices are connected. (Note that after the update, the VCI will no longer run with Haulotte Diag V02.xx application)

## Key features

- Wireless access for maintenance technicians
- Troubleshoot and calibrate Haulotte machines
- Advanced diagnostic features for new models
- Assisted troubleshooting for quick repairs
- Service counter alerts and maintenance traceability
- 12 language support

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/haulotte-diag/id1103787062/reviews.md

### 1/5 — Does not work for iPhone

*2025-01-17*

I have reinstalled this app four times now and still not working

### 2/5 — Needs update

*2024-11-05*

Laptop has version 03.05 but off App Store won’t update past 03.04 making it useless

### 3/5 — Does not work

*2024-09-23*

Hooks up to machine with your phone but can’t do anything. Says it needs update.

### 1/5 — Diag/ VCI.

*2019-01-20*

Unable to upload the latest version due to “not allowed access to storage” error message. Therefore cannot upload the new version to the VCI rendering it useless. This software will not work.

## Frequently asked questions about Haulotte Diag

### What is Haulotte Diag used for?

Haulotte Diag is diagnostic software that allows maintenance technicians to wirelessly access and troubleshoot all Haulotte machines. It helps in calibrating equipment and provides advanced features for faster repairs.

### Does Haulotte Diag require a special device?

Yes, Haulotte Diag works in conjunction with a wireless VCI box that connects to Haulotte machines. This VCI box can be ordered through Haulotte sales subsidiaries or their spare parts website.

### What kind of advanced features does Haulotte Diag offer?

For newer machines, Haulotte Diag includes advanced troubleshooting that displays probable causes of failure, components to check with pictures, and corrective actions. It also offers assisted troubleshooting and maintenance alerts.

### How many languages are supported by Haulotte Diag?

Haulotte Diag supports 12 languages, including English, French, German, Spanish, Portuguese, Romanian, Italian, Russian, Chinese (simplified & traditional), Korean, and Japanese.

### Is Haulotte Diag compatible with older Haulotte models?

Haulotte Diag is designed to work with old, current, and new Haulotte machine models, with the exception of HA12/15 IP and the old Star 6 model.

### What is the update frequency for Haulotte Diag?

The last update for Haulotte Diag was on July 10, 2018, with the latest version being 3.4. Further update frequency information is not provided.

### What is the user rating for Haulotte Diag?

Haulotte Diag has a current rating of 2.0 stars based on 3 ratings. This indicates a mixed reception from its users.

### Does Haulotte Diag have ads?

No, Haulotte Diag is a free diagnostic software and does not contain advertisements.

## Version history (last 2 releases)

### 3.4 — 2018-07-10

This app has been updated by Apple to display the Apple Watch app icon.

V3.4:
 - Fix menu "Maintenance to be done" on HTL machines
 - Fix weighing card calibration on Compact machines (Android)
 - Fix display on calibration when many references are displayed

V3.3:
 - Fix displayed information in menu "TESTER" on Compact machines
 - Fix weighing card calibration on Compact machines (Windows)
 - Fix "Load Management System" calibration (step number 55) on Optimum machines
 - Fix upload machine software using a file located in internal network
 
V3.2:
 - Fix failure display on HTL, HA32, HA41 and H43 machines 

V3.1:
 - Fix multi-config by machine type on HTL machines
 - Fix display of value = -1 on calibration screen

V3.0:
 - New graphic chart

### 3.0 — 2018-03-20

No release notes.

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## More apps by HaulotteGroup

- [Quick Positioning](https://appshunter.io/ios/app/quick-positioning/id1282263904)
- [HAULOTTE H3](https://appshunter.io/ios/app/haulotte-h3/id1490446195)
- [Haulotte Academy](https://appshunter.io/ios/app/haulotte-academy/id1571711035)

All apps by HaulotteGroup: https://appshunter.io/developer/1103787061

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*