# Haunted Hotel: Death Sentence - A Supernatural Hidden Objects Game — user reviews > 93 indexed App Store user reviews of Haunted Hotel by BFG Entertainment Inc., rated 2.90/5 from 77 ratings. - Source: https://appshunter.io/ios/app/haunted-hotel-death-sentence-a-supernatural-hidden-objects-game/id1001645925/reviews - App overview in markdown: https://appshunter.io/ios/app/haunted-hotel-death-sentence-a-supernatural-hidden-objects-game/id1001645925.md - Rating breakdown: 5★ 25 · 4★ 13 · 3★ 4 · 2★ 0 · 1★ 35 ## What do users think of Haunted Hotel? Overall sentiment: negative **Pros** - 👍 Great story line - 👍 Good graphics - 👍 Interesting hidden object games - 👍 Creepy atmosphere - 👍 Innovative mini-games - 👍 Good sound effects - 👍 Enjoyable gameplay (when working) **Cons** - 🐛 Unresponsive touch screen - 🐛 Game freezes at name entry - 🐛 Cannot skip intro - 🐛 In-app purchase issues - 🐛 Bonus chapter too short - 🐛 Dark game visuals - 🐛 Annoying pop-ups - 🐛 Hard to tap objects - 🐛 Voice acting corny - 🐛 Repetitive commentary **Commonly reported bugs** - Touch screen not working - Cannot enter player name - Cannot skip intro video - Game freezes on name entry screen - App won't open after purchase - Controls unresponsive after restore/update - In-app purchase not working **Most requested features** - Fix touch screen responsiveness - Update for latest iOS versions - Improve bonus chapter length - Adjust game brightness - Reduce pop-up frequency ## Newest reviews (19 of 93) ### 1/5 — Do not buy *2021-08-12, version 1.0.0* I normally love these games but this one freezes in the put in your name page. ### 1/5 — Исправьте *2021-06-16* У Вас игра не работает ### 1/5 — Doesn’t work *2021-03-28, version 1.0.0* Like a lot of their games. Completely non-responsive ### 1/5 — Death *2020-11-09* Sorry didn’t know how to reach out n let you know I loaded and unloaded 3 times and wouldn’t go past the keyboard screen to put in player name. Looks like others were able to play. First time this has happened to me. ### 1/5 — Can’t play *2020-09-22, version 1.0.0* I want to be able to play this game but every time I download it, it doesn’t work. It boots up fine but then won’t let me click on anything, not even to put my player name in. Such a shame. ### 1/5 — YOU HAVE A BUG! *2020-04-26, version 1.0.0* Please fix the bug issue! It won’t allow anyone to start the game! Players can’t even type in their names to start the game... This is the reason why it is rated very low ### 1/5 — Позор!!! *2020-04-19* Почините уже игру! Невозможно нажимать! Мне что, клавиатуру с мышью к айфону прихерачить надо?! Вы хоть смотрите, что предлагаете!!! ### 1/5 — 😭 *2020-03-28, version 1.0.0* I play this game long time ago I pay 6£ for this game... and my daughter deleted.. now I download again but it’s no working I can’t press anything. Pls fix’s!!! ### 1/5 — Game won’t play *2020-03-27, version 1.0.0* I can’t even enter my player name, much less play the game. ### 1/5 — Can't even get started on iPhone. They still haven't fixed the bug *2019-12-28* I really like the Haunted Hotel games. Bought this one a year ago only to have to request a refund because I was unable to start the game. I just tried to play the free version again just to see if they'd fixed this bug that so many iPhone users have had. I was super hopeful that it would work and I could buy the whole game. Nope. They don't seem to want more money from a bunch of us. Idk what to tell you. Fix it. Jesus. ### 1/5 — Won’t play *2019-12-26, version 1.0.0* I downloaded to iPhone 6 s plus. I make it to the screen to input my name but it won’t let me type any letters or advance past that page. ### 1/5 — Не работает *2019-12-03* Не работает экран...ни пропуска заставки,ни ввода имени нельзя сделать ...очень жаль ### 1/5 — 😔 *2019-11-06, version 1.0.0* Can’t get past putting my name … ### 1/5 — Doesn’t work on iPhone 11 *2019-11-03, version 1.0.0* Doesn’t work on iPhone 11. Can’t even get past the initial screen where you put in your player name. ### 1/5 — Haunted Hotel *2019-09-18, version 1.0.0* Installed and uninstalled 4 times cannot even enter player name 😡 ### 1/5 — Can’t even use it *2019-06-08, version 1.0.0* Downloaded and reinstalled 3 times , still freezes entering in Player Name. Stop slacking and update and fix your games. ### 1/5 — Проблема *2019-05-18* Не работает сенсор ### 1/5 — Broken *2019-05-03* Thanks for putting this on sale! To be downloaded and then deleted then downloaded again, to be deleted again due to it completely not working on my iPhone 8. Gave Haunted Hotel X 5 stars, LOVED it so I was excited to try.. Bummer ### 1/5 — Unplayable *2019-05-03, version 1.0.0* I downloaded this game, but when I opened it, it wouldn’t let me type my name. None of my taps on the screen were recognized. I’ve tried it on an iPhone 6s and iPhone XS to no avail. Don’t waste your time. ## Most critical reviews (10 lowest-rated) ### 1/5 — No touch screen *2024-01-24, version 1.0.0* The touch screen doesn’t work. I can’t even enter my name, let alone play the game. ### 1/5 — Didn’t work *2023-11-03, version 1.0.0* Couldn’t skip the video or even type the player’s name. Game screen didn’t react. I had to delete it ### 1/5 — Poopuff is right *2023-10-04* I’m feeling what he’s dealing. I like to play things in order and this one was next up. Can’t start to save my life. Touch screen doesn’t allow me to type in my name, like the way I’m typing right now to write this. ### 1/5 — Mystery game *2023-06-09, version 1.0.0* Had the same problem can’t click player name or anything I have a iPhone but still hope they can fix it looks really good but unresponsive ### 1/5 — Non responsive! *2022-12-12, version 1.0.0* Downloaded the trial version but alas it’s not working on latest iOS on iPad. Cannot even enter “Player” name to start playing. ‼️ I have seen lots of players are having the same issue,yet nothing has been done to resolve this‼️ ### 1/5 — Can’t play *2022-12-04, version 1.0.0* Downloaded fine but can’t click on anything. Can’t even choose a name. ### 1/5 — Stopped working *2022-08-05* During the story intro while it’s playing the “skip” button shows but tapping it does nothing. Then when it asked to type a name in. Nothing works. Pressing buttons didn’t do anything. I tried hitting any letter or just the “ok” button to go to the next screen. Nothing. FYI ### 1/5 — Needs fixing! *2021-12-15, version 1.0.0* Can’t get past putting in my name…..it just freezes. ### 1/5 — Don’t buy *2021-10-31, version 1.0.0* Did not even get past the point of setting up name. Would not let me tap in name or skip. All links dead! ### 1/5 — Здравствуйте *2021-10-27* Очень жаль, игра так и не открылась( даже имя написать не могу(( ## Most praised reviews (10 highest-rated) ### 5/5 — Игра супер *2019-12-16* Это лучшая игра в которую я играл в таком жанре и к сожалению мало игр которые могут её переплюнуть.У Big Fish все игры хорошие но это прекрасная ### 5/5 — Pretty cool ride!! *2016-06-04, version 1.0.0* Only took a short time to complete....it was fun & teeny spooky lol! Id recommend it ### 5/5 — Great game *2016-04-29, version 1.0.0* Lots to do. Very creepy. Lots of different takes on the hidden object premise which makes it really interesting. Highly recommended ### 5/5 — Amazing *2016-03-18* This is the first awesome app that I have encountered. I got it thinking it was gonna be a supernatural nock off. Great game ### 5/5 — Awesome game!! Get it now! *2016-01-04* I don't know why you wouldent give it five stars because the game was great! It was very interesting and had a awesome story line! Totally worth buying the complete package. The only fault was that the bonus chapter that you get to play if you buy the whole thing was too short, that was the only bad thing about it. ### 5/5 — It was good *2015-12-26* I'm not going to completely rave about it, but I thought it was good. I did like the HO and the mini games. Felt like it was a short game and a very short bonus game. All in all, it was still worth purchasing and playing ### 5/5 — Рекомендую *2015-11-09* Хорошая игра, только бесплатно можно поиграть треть,типа заманиловки, а потом плати, если хочешь дойти до конца ### 5/5 — Проклятый отель! *2015-09-21* Хорошая ,увлекательная игрушка!)) ### 5/5 — Gostei *2015-09-02* Faz o cérebro funcionar ### 5/5 — great! *2015-09-02, version 1.0.0* a very mysterious game , scary at times . I do recommend it . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*