# Haunted Hotel: Eternity - A Mystery Hidden Object Game (Full) — user reviews > 76 indexed App Store user reviews of Haunted Hotel by Big Fish Games, Inc, rated 3.91/5 from 137 ratings. - Source: https://appshunter.io/ios/app/haunted-hotel-eternity-a-mystery-hidden-object-game-full/id1058036662/reviews - App overview in markdown: https://appshunter.io/ios/app/haunted-hotel-eternity-a-mystery-hidden-object-game-full/id1058036662.md - Rating breakdown: 5★ 72 · 4★ 31 · 3★ 7 · 2★ 3 · 1★ 24 ## Newest reviews (16 of 76) ### 3/5 — Kept freezing *2024-12-17, version 1.0.0* I managed to complete the game and thought the story, puzzles and Collectable morphing objects/puzzle pieces were fun. Tho when I do things like lower volume/brightness on my iPad or check time the game has a buffering circle on it and won’t leave so I have to restart the game just to continue playing ### 4/5 — Eternity *2021-05-28* So far, so good. Really scary and storyline is very addictive. So far haven’t come across any glitches. I hope it doesn’t make a liar out of me. ### 2/5 — Mickeyboy *2019-06-10, version 1.0.0* Doesn’t matter u buy it. And eventually u lose it. I have all the games once. Now I have to re buy the older ones. So much for what they advertise. And they stopped offering IOS players new games to. BIG FISH. BIG RIP OFF ### 1/5 — Couldn’t get past player name screen *2019-06-09, version 1.0.0* Poor, poor, poor. Couldn’t give less than 1 star. Couldn’t even put my name it and it froze. Uninstalled and downloaded again and restarted phone but had the same problem. ### 1/5 — SO MAD *2019-06-08, version 1.0.0* SPENT $7 BECAUSE THERE WAS NO FREE PREVIEW AND I CANT EVEN TYPE MY PLAYER NAME IN TO START THE GAME . RIP RIPOFFERSONS YOU GUYS ARE. LOVED BIG FISH but I don’t know what’s goin on with u guys lately . Games disappearing , even purchased ones . Games not updated so even if I already bought it u can’t play it anymore . BUMMED OUT WITH U GUYS! ### 1/5 — Game doesn’t work *2019-05-01, version 1.0.0* Don’t pay for this game it doesn’t work and u can’t get ur money back!!! ### 1/5 — It won’t respond *2019-04-25, version 1.0.0* I paid $10 for this game and it won’t work 🤬🤬🤬 ### 1/5 — Doesn’t work *2019-03-20, version 1.0.0* I paid for the game and when it got done downloading I went to play the game and it won’t let me do anything not even put my name in and hit ok....and I've deleted it and re-download the game and it still doesn't work so now I'm out $7 on a game I can't play.... ### 1/5 — Couldn’t even play. *2019-01-02* I was disappointed that I was not even able to type in my name when prompted to on the main menu. I restarted the game several times, deleted it and re-downloaded it, deleted it again, and it still did not work. I was upset because the reviews made this game seem like it was going to be a fun time. ### 1/5 — I WANT MY MONEY BACK ! *2018-12-27, version 1.0.0* I just bought the game & I was going to start playing it, but it doesn’t even let me start it. When it says to enter name i can’t press any of the keys . ### 1/5 — Won’t work! *2018-10-25, version 1.0.0* Bought this game for 10 bucks and it does not work! It’s the like the screen is frozen, I even tried uninstalling and reinstalling still doesn’t work! Not happy! ### 1/5 — Refund required *2018-10-06, version 1.0.0* Can’t even start the game, non responsive! £6.99 down the drain ### 1/5 — Never even got to play it *2018-09-18, version 1.0.0* Bought this months ago but to this day it still won’t open properly. It plays the first initial cut scene and that’s it. It gets frozen and I don’t even get type in a player name ### 1/5 — Horrible Design for Touch Screen *2018-09-01, version 1.0.0* This has a major design flaw in that it does not recognize it when you touch the screen. You literally have to click every space EXCEPT the action area. ### 1/5 — Want to love this *2018-08-14, version 1.0.0* I can’t seem to make this game work for me. It simply isn’t responding. Can anyone help? ### 1/5 — Elephant games are great, BF is greedy *2018-08-08, version 1.0.0* Less than 5 minutes into game, BF demands a review ## Most critical reviews (10 lowest-rated) ### 1/5 — Game doesn’t respond *2022-03-20, version 1.0.0* Downloaded it twice, but can’t skip intro or even type in player name. No response at all. ### 1/5 — Do not buy *2021-04-18, version 1.0.0* Till they fix this game do not waste your money! No way to play it. The screen does not respond. It needs to be updated. Shame on big fish games for not catching this sooner ### 1/5 — Horrible Game, wasted my money *2021-03-30* I paid seven dollars for this app with the guarantee that it works on apple devices. My phone is an updated model, but the game did not even allow me type in my name at the title page nor play. This is the worst game I have ever downloaded by Big Fish. I wish I could’ve gotten a refund. ### 1/5 — Disappointed *2021-01-16, version 1.0.0* Can’t play. Will not go past start title screen where you enter your name. I have paid £6.99 for this. Please refund. ### 1/5 — Roar. Do not buy! *2020-11-11, version 1.0.0* there is no free version option. I had played this a while back on an Android and it was pretty good; no flaws. But this download from the Apple App Store... no controls work from the get go. Cant even enter your player name. I’ve deleted and downloaded the app 4xs now. This is a $7 app. Big Fish is notorious for not addressing these issues especially when the fault is theirs, near non existent customer service with no response, and the very extremely rare refund. Super annoying. ### 1/5 — Can’t play *2020-04-26, version 1.0.0* Big HO fan, bought this game last night and it won’t let me do anything, can’t get past player profile, won’t let me type my name, tried again this morning and it’s the same, and nothing wrong with my phone! How do I get my money back please? ### 1/5 — Doesn’t Work *2019-06-27* I play a lot of Big Fish HO games, and love them. But this one would not work. It opens and asks for player name, but it won’t let you type anything or hit ok. It freezes. I deleted it and downloaded it again, twice, and turned my phone off and back on. I have an iPhone 8+ with plenty of memory. It’s not on my end. Very upsetting, as I was looking forward to this one and I paid for it in advance. ### 1/5 — Can't play *2019-06-16, version 1.0.0* Can't get past the name screen. Which is too bad because this looks like a cool game. ### 1/5 — Bought it, won’t load *2019-06-12, version 1.0.0* Game won’t load, a lot of these games don’t. waste of money ### 1/5 — Doesn’t work *2019-06-09, version 1.0.0* Paid for it because there isn’t a preview. Can’t even type in my name. Doesn’t work at all. Would like a refund. ## Most praised reviews (10 highest-rated) ### 5/5 — Big fish *2023-07-29, version 1.0.0* I’m keeping my on you good job ### 5/5 — More of these Hidden Object, pay once, games! *2022-09-03* Please , make more of these games. I like paying once and having a complete storyline with all these puzzles to solve. ### 5/5 — Awesome fun! *2018-11-11* Yes, you do have to move back and forth a bit for items. But at least most everything is no more than 1 screen back. HOS are easy to see. Games are fun, maybe a bit easy. I like the story line and graphics are great. Overall, best game I have played in quite awhile. ### 5/5 — Gamer75 *2018-01-05, version 1.0.0* I’ve perfected this game! ### 5/5 — Great Game! *2016-04-27, version 1.0.0* Enjoyed everything about it. Highly recommend!!! ### 5/5 — Haunted Hotel a Solid 5 Star Review *2016-03-11* Everything is top-notch: interactive Hint button, customized Hint and Skip buttons, many creative puzzles and HOPs, beautiful graphics, long-playing, no lag time between scenes. I will definitely purchase the next game in this series! ### 5/5 — A new favorite *2016-03-08* I really enjoy this game! No glitches so far and the plot line actually makes sense! ### 5/5 — Good!!! *2016-02-26, version 1.0.0* Big Fish never fails with Haunted Hotel. I just wish there was more to this game and that it wasn't so short. ### 5/5 — ELEPHANT delivers: Eerie, Elusive, Emphatic, Excellent! *2016-02-16, version 1.0.0* A haunting melody underscores this suspenseful, melancholic tale of loss and revenge. Rarely is any Hidden Object Mystery able to succeed in achieving such atmosphere. Prepare to be thrilled by a terrifying story filled with numerous collections, morphing objects, some uniquely crafted, layered puzzles and cleverly integrated after-game play opportunities. It just doesn't get better than this; without a doubt, one of the best I've come across in over a hundred H.O.G.s played. 😘 ### 5/5 — Pretty Much Perfect 👍 *2016-02-14* Wow, the best game I have played in a long time. Great puzzles, interesting story, customizable difficulty settings, transporting map, and HOPs that don't bore me. Way to go, Big Fish and Elephant Games. If all the games were this good I would never get off my iPad! Bravo 👏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*