# Haunted Hotel: Phoenix - A Mystery Hidden Object Game — user reviews > 33 indexed App Store user reviews of Haunted Hotel by Big Fish Games, Inc, rated 4.33/5 from 153 ratings. - Source: https://appshunter.io/ios/app/haunted-hotel-phoenix-a-mystery-hidden-object-game/id1074058664/reviews - App overview in markdown: https://appshunter.io/ios/app/haunted-hotel-phoenix-a-mystery-hidden-object-game/id1074058664.md - Rating breakdown: 5★ 89 · 4★ 41 · 3★ 14 · 2★ 2 · 1★ 7 ## Newest reviews (10 of 33) ### 2/5 — Wow *2019-08-09, version 1.0.0* Just bought the game, screen goes black! Can’t do anything with it. Tried to restart, same thing. Any suggestions, please advise ### 4/5 — Best I’ve played *2018-11-12, version 1.0.0* Big fish has my most favorite games if you are looking a ghost and mysterious and science related game then this is the game for you because this is the longest big fish game I’ve ever played so I highly recommend this game thank you for reading this. ### 3/5 — Too short, easy/poor games *2018-11-08, version 1.0.0* I found the game to be much too short and the games were either too easy to play or lacked strategy and defaulted to luck. I also did not think the story had much value to it. Did not make sense for a hypnotist to make a person do something for an evil person. And she seemed too sweet to want to hurt another human being. It was a cheap game, but I still feel taken. ### 3/5 — Nope! *2018-11-03, version 1.0.0* The trial played out like most of the reviewers said it would. This is a lackluster game with the typical word list HOPs, predictable gameplay, and few if any novel concepts. I am a fan of the Haunted Hotel series, and I‘d rate this a 4 if the entire HH series were ranked on a scale from 1 to 10 (with 10 as the best). Sadly, Elephant Games phoned this in (using the main trunk line?...sorry, nvm).😏 Since there apparently won‘t be any new iOS games from Big Fish, I‘m not sure how the HOAG gaming community will spread news. Hopefully someone will see this: FiveBN confirmed that they are working on a new game in their New York Mysteries series. No release date yet, but that is a bit of a bright spot. Finally, thanks to Lynx for the kind words on the Lover‘s Pledge review. That is very flattering especially from a seasoned veteran. 😁 ### 3/5 — Phoenix *2018-11-02, version 1.0.0* Not real happy with your current deal. I had already purchased Nd played this game. When I went to play it again, since you advertised it was a new game, I hit the comment Already Purchased, and it said I did not purchase the game!!!! What??? So I hit purchase and new right away I played this game before. So wrong on your part. With all the repeat games, a new game is rarely seen to be played. Very sad to see this happen to this App....going down hill. ### 3/5 — 2small 2navigate IPhone! *2017-10-22, version 1.0.0* 😫WHY?!?! The puzzles and HOP's graphics are TOO small! Almost every time I attempt to navigate ANYTHING in the HOP's or puzzles I end up doing something I hadn't intended! 🤦🏼‍♀️The beaker puzzle was Beyond frustrating! 90% of the time I tried to use any beaker or Oxygen tank, I ended up w the recipe...and 99% of the time when resetting, I was shut out of the game completely....arrggh! 😠 ### 2/5 — Big flaw that froze my game *2017-10-20, version 1.0.0* I only played the free trial, but I enjoyed it. The puzzles were varied and often challenging. The map was good and allowed teleportation. When the price comes down, I'll buy it. Update: I need to take the hose to siphon the fuel, but the game won’t let me get into the box holding it. I guess it wanted me to take it before, and now that scene is locked. BIG flaw! I'm done. No sale ### 3/5 — Ok Game *2016-05-27, version 1.0.0* Have seen better. ### 1/5 — Ridiculous! *2016-05-24, version 1.0.0* None of these games are worth $6.99...signed disappointed:( ### 3/5 — Difficult to review ... *2016-05-22, version 1.0.0* Installed on iPad. I finished the trial version, then stopped. There were no hidden object scenes, which is one of my favorite aspects of these games. I'm not sure where the story was going. I did not finish with the feeling of "I wonder what happens next?" Thus, my low rating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Really disappointed *2020-07-19, version 1.0.0* Played the first chapter for free and really enjoyed it, as soon as I paid £6.99 to play the rest of the game it crashed. The app won’t even open now.. extremely disappointed. This is the second time this has happened to me with Big Fish Games, won’t be buying again. ### 1/5 — A star *2020-04-24, version 1.0.0* Paid for the game and doesn’t load rubbish ### 1/5 — Won’t load *2020-04-23, version 1.0.0* Just bought this game and now it won’t load so disappointed and annoyed this is not the first time this has happened won’t be buying anymore ### 1/5 — Rip off *2018-11-19, version 1.0.0* 20 min after I paid the game was over...rip off ### 1/5 — La partie gratuite marche mes pas le reste *2018-11-07, version 1.0.0* J’ai pu faire tout la partie gratuite mais dès que j’ai payé l’application n’ouvre plus je les réinstaller deux fois! Des que je réactive le mode déjà acheté même problème! ### 1/5 — No more new games *2018-11-03, version 1.0.0* So I heard that Big Fish is NOT going to be putting out anymore new hidden object games for iPad or iPhone. They want to spend the majority of their time on the computer games that cost more money... greed at its best! ### 1/5 — Won’t work *2018-11-02, version 1.0.0* All I get is a black screen ### 1/5 — Game turns into a black screen and erases all progress. *2017-06-08, version 1.0.0* I have never had a problem with any of Big Fish games until now. At the beginning of chapter 2, all I get is a black screen. I have patiently waited for it to go back to the game but nothing...just a black screen. Very disappointed, especially for the $6.99 price tag I paid to play it. Think twice before you purchase this stinko! ### 1/5 — Haunted hotel *2016-09-05, version 1.0.0* This game is not very good I payed£2.99 and will not open . This is the second time this has happened I will not be paying for any more. Yours not very pleased!!! P.s I will give it - 4 stars. ### 1/5 — Rubbish *2016-07-13, version 1.0.0* Crashes ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2021-10-26, version 1.0.0* My childhood game. Played with my grandad all the time. ### 5/5 — Haunted Hotel Phoenix *2020-04-26, version 1.0.0* So far Brilliant, gets the ‘Little grey cells’ working.. highly recommendable.. looking forward to the rest of this very interesting game.. ### 5/5 — Good *2019-08-06, version 1.0.0* I’m tired of the usual schematic hidden object games... this one, however, is much better than the games of late. Good graphics, games and balance of storyline. ### 5/5 — Love this Series *2019-06-02, version 1.0.0* My favorite series of games. Long play which is worth the $. Bought all of these games. ### 5/5 — Great game! *2019-01-13, version 1.0.0* I love this game a lot! ### 5/5 — Smooth enjoyable game *2018-11-20, version 1.0.0* I've quickly learned that Elephant Is the best partner for games. For the most part, inventory all work when you use them, only had one incident so far where I had to try the axe several times. The puzzles and hidden objects are enjoyable though the interior scenery is not my favorite of the hotel series. Sad this is the last hotel series game so rationing my playing. I like scary games and atmospheric music. This is not as 'scary' as some but again, the smooth play and reliable teleporting makes such a difference when it's an Elephant game. ### 5/5 — Overall good game *2018-11-10, version 1.0.0* I wasn’t sure I was going to like this, the reviews were not to great but I really like it. It has a good storyline and has stayed interesting the whole way through. Lately the games I have been playing start out good then become boarding but i have to say I am almost done and its still fun. I also was happy with how long it has lasted. I give it 5 stars ### 5/5 — Good Game *2017-10-22, version 1.0.0* Standard find object and use. Most HOP scenes you have to actually find and use objects also. Not many mini games which I hate .. so this is a good game for me. I had one object disappear out of my inventory and could not advance .. had to power off my phone and restart and it was back. ### 5/5 — Great *2016-06-10, version 1.0.0* Love the story and graphics keep up the good work ### 5/5 — Phoenix *2016-05-23, version 1.0.0* Best big fish game in a while. Good variety of mini games. Really enjoyed this game 😀 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*