# Haus Rewards — user reviews > 37 indexed App Store user reviews of Haus Rewards by Dog Haus Worldwide, rated 4.90/5 from 3,110 ratings. - Source: https://appshunter.io/ios/app/haus-rewards/id6471733930/reviews - App overview in markdown: https://appshunter.io/ios/app/haus-rewards/id6471733930.md - Rating breakdown: 5★ 2,872 · 4★ 134 · 3★ 45 · 2★ 7 · 1★ 52 ## What do users think of Haus Rewards? Overall sentiment: positive **Pros** - 🚀 Fast and easy ordering - 👍 Excellent food quality - 💎 Great rewards program - 🤝 Friendly staff - 🏪 Convenient locations **Cons** - 🤔 Unclear in-app ordering process - 🐛 App login/signup issues - 🚫 Lack of customization options **Commonly reported bugs** - App crashes during signup - Rewards not properly applied **Most requested features** - In-app order customization - Improved app navigation - Ability to order beverages ## Newest reviews (10 of 37) ### 5/5 — Hot & Fresh *2025-05-20, version 44.2.0* The food was hot, cooked to order, and toppings were fresh and crispy. ### 4/5 — It's breakfast *2025-05-15* I've had the Impossible Haus twice and have enjoyed this sandwich. I don't really mind that it's $15 because for me it's two meals and so filling. I enjoy sunny side up eggs BUT it was too messy to eat at work, the scramble eggs worked better. The tater tot's in the sandwich is delicious, however as a side it has no flavor and they aren't crispy. I guess they are truly made for the burrito. I hope this place last so many places are here then gone. ### 5/5 — Good food *2025-04-29* Good food and a great rewards program ### 5/5 — So easy yet sooo good *2025-01-05* Ordering online is very fast and easy. All of the selections that I order are very good , from the chicken sandwiches to the burgers you can’t go wrong. Belmont location has excellent parking and very friendly walking staff. ### 4/5 — Eat in orders *2024-10-25* I still can not figure out how to use the app to order food to eat in or how to order beverages using the app. ### 4/5 — Love Dog Haus *2024-08-08, version 32.2.3* Only bad thing is not being able to tell cook how I want my onion rings cooked medium ### 5/5 — New *2024-07-17* Amazing delicious and quick ### 5/5 — NiceN_EZ *2024-04-14* Simple, intuitive and effective. Everything I need for ordering food and a nap. ### 5/5 — Amazing *2024-02-23, version 28.1.0* Amazing , easy to use, love the rewards ### 4/5 — So good *2024-02-17* Finally, there’s one that’s close by to my house because the one that’s close by Silver Springs now I can go to this one ## Most critical reviews (10 lowest-rated) ### 1/5 — A bit buggy *2026-08-26* I enjoy this restaurant food, but the app to order was really buggy and made the process three times longer than just doing it normal I had to choose the location four times because it kept kicking me off the food menu. Lame **Developer response:** We're really sorry the app gave you such a frustrating experience — having to re-select your location repeatedly is not okay, and we completely understand the frustration. We're glad you love our food, and we want the ordering process to match that experience. Please reach out to our support team and we'll make this right. ### 1/5 — Rewards system doesn’t work *2025-09-22* It lets me stack up my rewards points but then when I add qualifying items it won’t honor the reward. It just gives a message saying error validating basket. Disappointing when a medium sized burrito it ~ 15 dollars. ### 1/5 — First order’ reward does not work! *2025-07-26, version 45.0.2* The first order’ reward can’t be redeemed. When you apply it to your order, you get an error and it doesn’t work!!! ### 1/5 — Can’t sign up proper *2024-08-20* App tells me card is in use on another account with another email during set up. So okay I’ll use that other email but the app won’t go back to the beginning it wants to continue with the “wrong” email. ### 1/5 — Bait and Switch *2024-05-28* Offers a BOGO deal when you sign up for their rewards and download the app. Downloaded yet another app. Made yet another rewards account. No BOGO available after 30 minutes. Thanks for wasting my time since your implementation was so bad!! ### 3/5 — Good food, bad app *2026-06-06* I enjoy ordering from Dog Haus because I like the food, but the app hardly ever works the way it’s supposed to. I have to try multiple locations to get a delivery transaction to go through every time. ### 3/5 — Is great only for pickup *2026-01-04* It always tells me there’s an error validating my basket if I have it sent to delivery, so I’ve never been able to use the app for delivery, only in-store pick up. ### 3/5 — Not horrible *2025-11-08* Not all menu items are in the app,means if you really want something, have to order in store ### 3/5 — Rewards don’t work *2025-09-19* Love the app, everything is easy to customize and find. One major problem though. Rewards don’t work, at all. Doesn’t matter what reward, as soon as I add it to my cart, it says “Uh oh! Error Validating Basket” I have 250+ points, enough for any reward they offer, but can I use it? Nope. Oh, and of course, the moment I remove the reward from my cart, there isn’t a single issue with validating my basket now. I’ve tried redeeming several different rewards, none work. ### 3/5 — Disappointing app experience *2025-07-23* The prices in the app tend to be different than the menu prices in store. And each restaurant prices things a little different too. There is so little consistency across the Dog Haus locations and the app. This is the second iteration of this app and apparently they can’t still get it right. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing Experience & Food *2026-08-20* Easy to order and the food is outstanding. ### 5/5 — Best breakfast burritos! *2026-06-27, version 50.0.22* The burritos are insane. Bronco or bust! ### 5/5 — Always Great Food *2026-05-05, version 48.1.0* Great food and a good atmosphere! We love eating at Dog Haus! ### 5/5 — Haus Buffalo Wings *2026-01-17, version 47.10.0* Absolutely love their wings and tenders! The serving size is great and the sauce is delicious!!! ### 5/5 — Rewards *2025-12-19* One of the best rewards program that I have ever been a part of. ### 5/5 — Foood *2025-12-01, version 47.1.1* Nice presentation good portion ### 5/5 — Bronco Burrito *2025-08-31, version 45.5.2* So good ### 5/5 — Cravings *2025-08-12* I was really hungry today, so I figured let me stop at Dog Haus and get me some of their burritos cause it’s been a while since I had the burritos let me tell you it tastes even better ### 5/5 — Delicious food and great rewards👍 *2025-08-04* App works smoothly, chicken tenders are delicious and they provide great rewards. 😊 ### 5/5 — Fabulous Food *2025-07-06, version 44.6.0* Love Dog Haus. Have ordered multiple items, Holy Aioli and Little Mule burgers are fabulous. Fries and Onion Rings are super tasty. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*