# Havells Serv⁺IQ > Field service management app for technicians and management with job tracking and insights. (iPhone/iPad app by Havells India Limited.) - Source: https://appshunter.io/ios/app/havells-serviq/id6748066253 (this page in markdown: same URL + `.md`) - Developer: [Havells India Limited](https://appshunter.io/developer/903019399) - Category: Utilities - Price: Free - Rating: 3.80/5 from 10 App Store ratings - Age rating: 4+ - Requires: iOS 15.5 · 122 MB - Languages: American English - Released: 2025-12-01 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/havells-serviq/id6748066253/reviews.md ## What is Havells Serv⁺IQ? Transforming Field Service. Empowering Every Technician: Havells Serv⁺IQ is the next-generation field service mobility solution designed to empower technicians, elevate customer satisfaction, and enable smarter, faster, and more reliable service delivery - anywhere, anytime.   Built ground-up with real field feedback, cross-functional collaboration, and industry-first innovations, this app is engineered to simplify every step of the technician’s day - from attendance to closure - while providing management with deep insights and control.   Key Highlights:   1. Intelligent Job Management Seamless assignment, scheduling, and live updates. Smart job prioritization with built-in SLA reminders ensures that every customer is served on time.   2. Multi-Login Security & Flexibility Access via OTP, fingerprint, face ID, or MPIN - offering security and convenience.   3. Attendance & Route Tracking Start your day with selfie-based check-in, real-time GPS tracking, and optimized route maps integrated with Maps.   4. Smart Support & Knowledge Hub AI-powered chatbot for FAQs and instant guidance, access to manuals, troubleshooting guides, and company notifications.   5. AMC & Service Management Comprehensive AMC tracking, preventive maintenance scheduling, and warranty verification in one place.   6. Parts, Inventory & GST Billing Complete parts journey - from request to consumption - fully integrated with backend ERP. Auto-generated GST-ready invoices ensure smooth compliance.   7. Risk-O-Meter & Compliance System alerts for high-risk jobs, overdue service, or SLA breaches, helping ensure safety and operational excellence.   8. Communication & Notifications Instant alerts, team messages, and customer updates - all within the app for smooth coordination.   9. KPI & Performance Dashboards Comprehensive real-time dashboards for technicians, managers, and leadership to track performance, productivity, and service KPIs.   What Makes It Stand Apart Built with field feedback - not just for technicians, but by them. Unified experience across AMC, installation, repair, and PMS journeys. End-to-end integration with ERP, CRM, and Quality systems. AI-powered insights for faster resolutions and smarter decisions.   100+ features - from attendance to analytics - all in one app.   Outcome: Every tap, every task, every ticket - simplified, streamlined, and strengthened for excellence. Havells Serv⁺IQ ensures the right person reaches the right customer at the right time - with confidence, clarity, and commitment.   Because service excellence isn't just delivered - it's connected. Havells Serv⁺IQ - Powering the Field Force of Tomorrow. ## Key features - Intelligent job assignment and scheduling - Biometric and OTP login security - Selfie-based attendance and GPS tracking - AI-powered support chatbot - AMC and warranty management - Integrated parts and GST billing - Real-time KPI dashboards ## Frequently asked questions about Havells Serv⁺IQ ### What is Havells Serv⁺IQ used for? Havells Serv⁺IQ is a field service mobility solution designed to empower technicians, improve customer satisfaction, and enable smarter service delivery. It simplifies tasks from attendance to job closure and provides management with operational insights. ### How does Havells Serv⁺IQ handle job management? It offers intelligent job management with seamless assignment, scheduling, and live updates. The app includes smart job prioritization and built-in SLA reminders to ensure timely customer service. ### What security features does Havells Serv⁺IQ offer for login? Havells Serv⁺IQ provides multi-login security options including OTP, fingerprint, face ID, and MPIN, ensuring both security and convenience for technicians. ### Can Havells Serv⁺IQ help with inventory and billing? Yes, it supports parts and inventory management, tracking the complete parts journey from request to consumption. It also features auto-generated GST-ready invoices for compliance. ### Does Havells Serv⁺IQ provide performance tracking? Yes, the app includes KPI and performance dashboards for technicians, managers, and leadership. These provide comprehensive real-time tracking of performance, productivity, and service KPIs. ### What kind of support is available within Havells Serv⁺IQ? Havells Serv⁺IQ features a smart support and knowledge hub with an AI-powered chatbot for FAQs and instant guidance. Technicians can also access manuals, troubleshooting guides, and company notifications. ### Is Havells Serv⁺IQ available on multiple devices? Based on the provided data, Havells Serv⁺IQ is available on iPhone and iPod. It is designed for mobile use in the field. ### How often is Havells Serv⁺IQ updated? The latest version is 162.1, and it was last updated on August 4, 2026. This indicates a relatively frequent update cycle for the application. ## Version history (last 5 releases) ### 162.1 — 2026-08-04 Bug fixes and ui improvement ### 162 — 2026-07-01 To fix app bug ### 160 — 2026-06-06 maintenance page ### 1.0.9 — 2026-04-13 Bug fixes ### 1.0.8 — 2026-03-12 Bug fixes and upgrade ## More apps by Havells India Limited - [Havells mKonnect](https://appshunter.io/ios/app/havells-mkonnect/id903019396) - [Havells Smart](https://appshunter.io/ios/app/havells-smart/id1178910928) - [Sampark](https://appshunter.io/ios/app/sampark/id1257644761) - [Havells Adonia I](https://appshunter.io/ios/app/havells-adonia-i/id1271289560) - [HavellsCSR](https://appshunter.io/ios/app/havellscsr/id1319225793) - [Havells Digi Catalogue](https://appshunter.io/ios/app/havells-digi-catalogue/id1441200788) All apps by Havells India Limited: https://appshunter.io/developer/903019399 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*