# Haven Serve

> Table-side ordering for drinks and pizza at participating venues. (iPhone/iPad app by Bourne Leisure Ltd.)

- Source: https://appshunter.io/ios/app/haven-serve/id1457311497 (this page in markdown: same URL + `.md`)
- Developer: [Bourne Leisure Ltd](https://appshunter.io/developer/452270233)
- Category: Food & Drink
- Price: Free
- Rating: 4.50/5 from 20 App Store ratings · 20 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 31 MB
- Languages: English
- Released: 2019-04-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/haven-serve/id1457311497/reviews.md

## What is Haven Serve?

Ordering just got easier with the Haven Serve app!

From the comfort of your table in our Show Bars, you can order drinks from the bar or pizza from Papa Johns on the Haven Serve app.
We’ll deliver your order to your table, so sit back, relax and we will take care of the rest.
At participating venues only.

## Key features

- Order drinks from the bar
- Order pizza from Papa Johns
- Delivery to your table
- Order from your seat
- Participating venues only

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/haven-serve/id1457311497/reviews.md

### 1/5 — Both Haven apps

*2024-09-03*

The apps are not user friendly at all. Yesterday it took over 1hr 10 to order and that was only because I gave up and ordered at the bar. Today instead of trying to log in at the end of the order as it seemed to be asking me to,( I was presented with a log in screen but my details were not found). This time I selected to continue as a guest. It seems to have worked. It was not clear that’s what was required which was very confusing.

### 1/5 — Delivery

*2024-08-23*

We have not received our drinks and dip that are part of our order. Our order was late by more than 20 minutes completely wrong forgot drinks and dips , this is completely unacceptable I am so disappointed and so are my children, this was a one off treat on holiday for my family and I have been very disappointed by the service from papa johns at hafon  y mor haven , will not be ordering again if service will not improve !!!!! #disappointed #getbetter
#upset 
#papajohns

### 3/5 — Viewing menu

*2023-10-02*

Found it quite hard first time using this app.  Every time I chose a different restaurant I had to put in caravan name and mob number to just view what was on a menu, having decided to check another menu it was the same!  Decided to go with my first choice of restaurant but again had to go through it all again to order.
Might be easier to be able to view what’s available on each of the menus before having to enter your caravan number etc.

### 3/5 — Good concept but some issues with ordering

*2023-09-27*

Convenient and easy to start using. 

Frustrating that it doesn’t hold the delivery time when selected and doesn’t give you an easy edit so you have to go to the beginning again. 
Also if you have a haven serve food and drink card you have to go out of the app to find the details which meant I had to go back to beginning again.

### 1/5 — Disapointing

*2023-09-23*

My elderly dad was frozen and we had to sit outside due to no actual indoor bar area, and were unable to actually book a seat in doors. 

When we eventually got into the show-bar  started to queue at 4.40 for drinks and team member advised us ti use the app, however after leaving the queue tried to use the app, which wasn't online which the team member apologised and reset the connection at the bar.

We also had an issue when buying a pass b4 we arrived and were only allowed to purchase 5 even though we were a group of 6, when we tried to buy an additional pass  when we arrived only to be told they were no longer allocating due to full capacity in the show-bar
Really frustrating as 1 family member could no longer join the rest of our night.

### 3/5 — Couldn’t order to correct address

*2023-08-14*

I’m staying on the touring field and the pitch number I was at couldn’t be found in the app. I had to just pick a number and hope that the people there were honest and the delivery person would call me! On my own with my disabled daughter and dog, so I was counting on being able to order food.

### 3/5 — Not bad but excludes crucial details

*2023-07-24*

Tried using it several times (for table service  and also site delivery) but gave up because items on the menu were missing from the app and also they don’t provide delivery to the tourer section of the site (kiln park Tenby) that I was staying in. No-One could explain why. On third day and attempt I tried click and collect from Papa Johns. Collect for 8 but good wasn’t ready until 8:30 so all in all it hasn’t been a great experience. Good idea but hasn’t been carried through to the end

### 1/5 — Unable to add new payment card

*2023-07-16*

I recently had a haven holiday and was unable to log my new card payment details to the app, it kept saying try again later, I spent ages/days trying to get it to load but unfortunately it wouldn’t, even the staff were unable to help as they didn’t understand the app.

We’re due to go away again next month and the app still will not allow me to add my bank card to it, it’s still saying try again later. I’ve been trying to add a payment card (over the last 5 weeks) and it’s still not accepting it. I even tried uploading my credit card, that didn’t work either.

I’ve got 6 weeks until our next haven holiday, but to be honest, I doubt it’ll be up and running by then either 🤷

And yes, I’ve reinstalled it to see if that helped….. no, it didn’t.

### 1/5 — Annoying

*2023-04-13*

So annoying that you go to your order, then have to sign in at the end, then wait for an email to verify which takes ages to come through. Finally managed to place order. Yesterday it wouldn’t even enable us to place the order twice and we ended up going to the bar. 

If you are going to use an app make it easier to use please to make it worthwhile going through the app! At the moment it is not simple, too many verification points

### 4/5 — Still no option to save owner/privilege card?

*2023-04-07*

This app has made it so much better since it’s launch 4years ago. No queuing at the bar! Easy to see menu & prices and you know if something is not available.

But why can I still not save my owners card, having to enter it every time is just crazy! 

Also I need of a comments section so the poor staff don’t have to keep coming back with a jug of water!

## Frequently asked questions about Haven Serve

### What is Haven Serve?

Haven Serve is a free app that allows you to order drinks from the bar and pizza from Papa Johns directly from your table at participating venues. Your order will be delivered to you, so you can relax.

### Is Haven Serve free to use?

Yes, Haven Serve is completely free to download and use. There are no in-app purchases or ads.

### What devices does Haven Serve support?

Haven Serve is available for iPhone and iPod devices.

### What is the age rating for Haven Serve?

Haven Serve has an age rating of 17+, indicating it may contain content not suitable for younger users.

### How often is Haven Serve updated?

The app was last updated on November 26, 2024, with version 1.11.0. This suggests regular updates to improve functionality and reliability.

### What is the user rating for Haven Serve?

Haven Serve has a strong user rating of 4.5 stars, based on 20 ratings, indicating a positive user experience.

### Where can I use Haven Serve?

Haven Serve is only available at participating venues. You will need to check if the venue you are visiting supports the app.

### What kind of food can I order with Haven Serve?

You can order drinks from the bar and pizza from Papa Johns through the Haven Serve app at participating locations.

## Version history (last 5 releases)

### 1.11.0 — 2024-11-26

- Bug fixes & Improvements.

### 1.10.0 — 2024-07-24

- Bug fixes & Improvements.

### 1.9.0 — 2023-06-10

- Bug fixes & Improvements.

### 1.8.0 — 2023-04-26

- Bug fixes & Improvements.

### 1.7.0 — 2023-03-20

- Bug fixes & Improvements.

## Apps similar to Haven Serve

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Surya Hotels](https://appshunter.io/ios/app/surya-hotels/id1466931539) | 4.0 (4) | Free | Food & Drink |
| [Sakura](https://appshunter.io/ios/app/sakura/id1483020902) | — | Free | Food & Drink |
| [MiXR.](https://appshunter.io/ios/app/mixr/id6466997127) | 1.0 (4) | Free | Food & Drink |
| [My Pub](https://appshunter.io/ios/app/my-pub/id1516253828) | 4.3 (994) | Free | Food & Drink |
| [Blackpool Eats](https://appshunter.io/ios/app/blackpool-eats/id1503718554) | 3.0 (1) | Free | Food & Drink |
| [SnappyShopper Grocery Delivery](https://appshunter.io/ios/app/snappyshopper-grocery-delivery/id1089652370) | 4.7 (38) | Free | Food & Drink |

## More apps by Bourne Leisure Ltd

- [My Warner Serve](https://appshunter.io/ios/app/my-warner-serve/id1593420690)

All apps by Bourne Leisure Ltd: https://appshunter.io/developer/452270233

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*