# Hawaiian Airlines

> Mobile app for booking flights, managing trips, and accessing travel information. (iPhone/iPad app by Hawaiian Airlines, Inc..)

- Source: https://appshunter.io/ios/app/hawaiian-airlines/id575400964 (this page in markdown: same URL + `.md`)
- Developer: [Hawaiian Airlines, Inc.](https://appshunter.io/developer/575400967)
- Category: Travel, Entertainment
- Price: Free
- Rating: 4.79/5 from 272,882 App Store ratings · 394 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 262 MB
- Released: 2012-11-09
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/hawaiian-airlines/id575400964/reviews.md

## What is Hawaiian Airlines?

Aloha! Welcome to the Hawaiian Airlines app! Our goal: smooth and worry-free travel experience when you travel with us. From streamlined booking to faster check-in, paperless boarding passes, and real-time flight notifications, you'll have everything you need for your travel needs, all in the palm of your hand.

Flight Booking — Search for flights and book a trip to your favorite destinations right in the app.

Enhanced Check-in Experience — Start your day of travel right. Check in up to 24 hours before your flight and your upcoming trip will be ready to view and manage on-the-go.

Trip Management — Once you’ve checked in, view, change or upgrade your seat, check that your flight is on time, see the upgrade list and more.

Mobile Boarding Pass — Access your boarding pass from the convenience of your phone. No paper printing needed! Boarding pass will automatically update if there's a change and is always accessible in the app, even if you are offline. You can also store it in your Apple Wallet.

Real-Time Notifications — Stay informed with up-to-the-minute notifications if your gate or flight time change.

Up-to-the-Minute Flight Status — Get the latest flight departure and arrival times, with ability to “watch” flights and get notified if things change.

Interactive Airport Maps — Get interactive indoor airport maps with turn-by-turn walking directions to your gate, baggage claim, restaurants and lounges at our busiest airports.

Chat with an Agent — Need help? Connect with a Hawaiian Airlines agent quickly and conveniently through the in-app chat and get answers to your questions when you need them.

In-Flight Entertainment — If you’re traveling on our A321neo aircraft, use the app to stream movies, TV shows and more from your mobile device.

Trip Planning — Need help planning an epic trip to Hawaii? Visit our Island Guide for information about each island’s unique character and recommendations for hikes, beaches, restaurants and more.

Standby / Upgrade Waitlist — Know where you are on the Standby or Upgrade list.

Rideshare — Quickly hail a ride from the app to or from the airport with rideshare companies Uber and Lyft.

Mahalo for downloading our app! We’re always making improvements and adding more features. For more information about the app, including frequently asked questions, please visit www.HawaiianAirlines.com/app.

## Key features

- Flight booking
- Mobile check-in
- Paperless boarding pass
- Real-time flight notifications
- Trip management
- In-flight entertainment
- Interactive airport maps

## What do users think of Hawaiian Airlines?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth check-in process
- 👍 Convenient flight information
- 🤙 Friendly staff
- 🌴 Great airline experience

**Cons**

- 🐛 Buggy app with frequent crashes
- 🚫 Cannot pay for bags with non-US credit cards
- 🔍 Difficult to find/access account information
- 💻 Redirects to website for key functions

**Commonly reported bugs**

- App loses trip information
- Seat selection not working properly
- Notification issues with flight changes
- Login issues on certain devices

**Most requested features**

- Allow login with email address
- Integrate payment options for international customers
- Improve in-flight entertainment functionality
- Add ability to book flights directly within the app

## Recent user reviews (10 of 394)

All indexed reviews: https://appshunter.io/ios/app/hawaiian-airlines/id575400964/reviews.md

### 1/5 — Glitchy

*2026-04-10, version 5.8.6*

Your app glitches like crazy. It won’t let me book my flight.

### 1/5 — App is horrible

*2026-04-10, version 5.8.6*

looses all the data so you can’t change/manage the same flight via this app. It will not let you check in via this app it will say see agent but you can checkin via AlaskaHawaiian app. Airport actually has hawaiian airlines agent section to deal with these problem but its very crowded estimated time to get things done in that agent section is 1 hour. Also removed the assigned seat

### 1/5 — Hawaiin Airlines is a frustrating experience

*2026-04-02, version 5.8.6*

1. Check-in closed via app, works via browser.
2. Card payment issue when paying for bags early, immediately says you can now only pay at counter (just let me fix the card details like every shopping experience online...)
3. Unable to add infant without calling 
4. Unable to add infant's boarding pass to Apple wallet 
5. Didn't see anywhere I'd have to pay for seats (only paid options available) anywhere or that this was a "saver" flight. I would have paid more upfront if that was clear...
There's more that went wrong but this was just top of mind. Horrible experience.

### 1/5 — Horrible App and website.

*2026-03-27, version 5.8.6*

This Hawaiian app or website was horrible by itself and now its worst with Alaska Airlines in the mix. It’s confusing and the App and website keeps on jumping all over the place. Now I cant add bags and change seat and sometimes it dont show ur Boarding Pass unless u save it in a wallet. They should just make it all Alaska so the system runs flawlessly.

### 1/5 — Worst airline app

*2026-03-20, version 5.8.6*

For an app that looks modern and nice, it is the most broken of any airline app I’ve used. 80% of the time it errors out and I have to just try over and over to do anything. Unfortunately their website is not much better. In the year 2026 this is not acceptable.

### 1/5 — This app is unusable now

*2026-03-18, version 5.8.6*

Slow, difficult to log in. Really not happy that the booking feature is now just a clunky shell for a bowser page. It is slow and difficult to use.

### 5/5 — Dumb just dumb

*2026-03-17, version 5.8.6*

This is the worst app.  You sign in then try to book a flight, choose the flight then it says to sign in again and it won’t let you sign in.  What’s the point of signing in in the first place???? Completely assinine!!

### 1/5 — Hawaiian air app

*2026-03-13, version 5.8.6*

Upon merging with Alaskan air and with Atmos their apps have been completely dysfunctional , cannot log in to any of them, going to try to delete them and reinstall…

### 1/5 — Can’t login, doesn’t work

*2026-03-10, version 5.8.6*

Can’t login, doesn’t work. Terrible app

### 1/5 — Used to be great

*2026-03-09, version 5.8.6*

This app was great and useful before the merger with with Alaska Air and Atmos points. Terrible to use now.

## Frequently asked questions about Hawaiian Airlines

### What can I do with the Hawaiian Airlines app?

The app allows you to book flights, check in for your trip up to 24 hours in advance, and access a mobile boarding pass. You can also manage your seat, view flight status, and receive real-time notifications about changes.

### Is the Hawaiian Airlines app free to use?

Yes, the app is free to download and use. While the app itself is free, there may be in-app purchases available for services or upgrades related to your flights.

### Can I use the boarding pass offline?

Yes, your mobile boarding pass is always accessible in the app, even if you are offline. It will automatically update if there are any changes to your flight details.

### What kind of travel information does the app provide?

The app offers an Island Guide to help plan trips to Hawaii, with information on each island's character and recommendations for attractions. It also features interactive airport maps with turn-by-turn directions to gates, baggage claim, and amenities.

### How can I get help if I have a problem?

You can chat directly with a Hawaiian Airlines agent through the in-app chat feature to get quick and convenient answers to your questions.

## Version history (last 5 releases)

### 5.8.6 — 2025-10-28

Aloha! This release includes improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!

### 5.8.5 — 2025-10-17

Aloha! This release includes improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!

### 5.8.4 — 2025-10-10

Aloha! This release includes improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!

### 5.8.2 — 2025-10-02

Aloha! This release includes improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!

### 5.8.1 — 2025-10-01

Aloha! This release includes improvements and bug fixes. Please email us at HAMobileApp@HawaiianAir.com with any feedback you may have. Mahalo!

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## More apps by Hawaiian Airlines, Inc.

- [HawaiianMiles Marketplace](https://appshunter.io/ios/app/hawaiianmiles-marketplace/id1176351409)

All apps by Hawaiian Airlines, Inc.: https://appshunter.io/developer/575400967

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*