# Hawaiian Electric Mobile > View power outages, manage electric accounts, and find EV chargers in Hawaii. (iPhone/iPad app by Hawaiian Electric.) - Source: https://appshunter.io/ios/app/hawaiian-electric-mobile/id1215083853 (this page in markdown: same URL + `.md`) - Developer: [Hawaiian Electric](https://appshunter.io/developer/1215083852) - Category: Productivity - Price: Free - Rating: 2.10/5 from 73 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 14.2 · 82 MB - Released: 2017-07-13 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hawaiian-electric-mobile/id1215083853/reviews.md ## What is Hawaiian Electric Mobile? The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application. You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service. In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly! ## Key features - View outage information - Report outages - Manage electric account - Pay electric bills - Locate EV fast chargers - Receive outage alerts ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/hawaiian-electric-mobile/id1215083853/reviews.md ### 1/5 — Useless *2026-05-15, version 2.1* App doesn't work when there's an outage. ### 1/5 — Dumb dumbs *2026-05-01, version 2.1* Stupid s*€^*#Heads why don’t you and all the other stupid charge stations use credit/debit cards? What is your damage? Agenda? You idiots all have to have your own currency? Clowns. All of you CLOWNS. ### 1/5 — Useless *2026-03-14, version 2.1* There is less information than on the news. The outage numbers are not accurate and there is no ETA on when power will be up. Going into hour 13. And, HECO said they knew power would go down at 2. It went out at 6. They didn’t post anything!! We could have at least made dinner earlier if they would just post information! ### 1/5 — No biometric login *2026-03-03, version 2.1* Not really an app. Just a light box into the website ### 1/5 — App is trash *2025-07-19, version 2.1* App is trash and rarely works like this electric company ### 1/5 — Keeps Crashing, Worst App on my Phone! *2025-03-01, version 1.170* Everytime I log in, it brings me back to the login screen. Then after many attempts, I can finally view my electric bill. But also, it is suuuuper slow and lagging almost always. The worst!!! DO BETTER HAWAIIAN ELECTRIC!!! ### 5/5 — This app rocks! *2025-02-27, version 1.170* I use this instead of google maps! ;) ### 1/5 — Very bad app *2025-02-24, version 1.170* Can’t seem to login to the app but the same credentials can let me login with a web browser instead. ### 1/5 — Not really an app. Also, no face unlock *2025-02-23, version 1.170* Garbage ### 1/5 — Not useful *2024-11-14, version 1.170* It’s a shame they would make an app for it to not serve its purpose. I got the app to pay my bill from the app and it doesn’t allow you to. I guess the only other options of payment is online with a third party but for a commercial business they charge a $45 processing fee but If you’re residential it’s $3?? Make it make sense! It’s the same electric we’re using. So now I have to go and pay in person bc it seems like that’s the only option to save me from paying that scam of $45. Wish I could give no stars. What a waste of time and money! Get it together HECO, it’s about to be 2025. Get with the times😤 ## Frequently asked questions about Hawaiian Electric Mobile ### What does the Hawaiian Electric mobile app do? The app provides real-time information on power outages across Oahu, Maui, Hawaii, Lanai, and Molokai. It allows users to view affected areas, the number of customers impacted, and estimated restoration times. Additionally, users can report outages, manage their electric accounts, pay bills, and find electric vehicle (EV) fast chargers. ### How can I report a power outage using the app? You can report an outage directly through the mobile application. The app also provides access to county-specific trouble lines for reporting issues. This feature helps to quickly notify the utility of any disruptions in service. ### Can I pay my electric bill through this app? Yes, you can access your online account through the app to view your electric bill and make payments. Payments can be made directly from your checking account or with a credit card via Speedpay. You can also start new electrical service or stop/move existing service. ### Does the app help me find EV charging stations? Yes, the app features an interactive map to locate electric vehicle (EV) fast chargers across the islands serviced by Hawaiian Electric. The map displays charger types and locations, and provides step-by-step driving instructions to help you reach them. ### Is this app free to use? Yes, the Hawaiian Electric mobile application is available for free download and use. There are no subscription fees or in-app purchases required to access its core features, including outage information, account management, and EV charger location. ## Version history (last 5 releases) ### 2.1 — 2025-07-10 - Updated Outage Map to uniquely display a Public Safety Power Shutoff (PSPS) - Various bug fixes ### 2.0 — 2025-05-29 - New form for reporting issues with EV fast charging stations - Bug fixes ### 1.170 — 2022-10-18 - New pins for Charge Station page representing station status. - Bug Fixes ### 1.163 — 2021-08-26 - Updated third-party payment link ### 1.162 — 2021-02-10 -Added outage map for the island of Hawaii ## Apps similar to Hawaiian Electric Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [FSAFEDS](https://appshunter.io/ios/app/fsafeds/id1132751625) | 4.7 (39,467) | Free | Productivity | | [IPPS-A Launch Platform](https://appshunter.io/ios/app/ipps-a-launch-platform/id1555325361) | 1.5 (257) | Free | Productivity | | [Genda Construction](https://appshunter.io/ios/app/genda-construction/id1502890906) | 2.6 (11) | Free | Productivity | | [Volunteer Connection](https://appshunter.io/ios/app/volunteer-connection/id896767062) | 4.7 (3,266) | Free | Productivity | | [Park Smarter](https://appshunter.io/ios/app/park-smarter/id1055789534) | 4.5 (11,826) | Free | Productivity | | [Safe Roads Challenge](https://appshunter.io/ios/app/safe-roads-challenge/id1556009938) | 3.6 (115) | Free | Productivity | ## Related topics [hawaiian electric mobile](https://appshunter.io/ios/topics/hawaiian-electric-mobile) · [hawaiian electric](https://appshunter.io/ios/topics/hawaiian-electric) · [heco](https://appshunter.io/ios/topics/heco) · [heco hawaii](https://appshunter.io/ios/topics/heco-hawaii) · [hawaiian electric efcu](https://appshunter.io/ios/topics/hawaiian-electric-efcu) · [hawaiian telcom](https://appshunter.io/ios/topics/hawaiian-telcom) · [owen electric](https://appshunter.io/ios/topics/owen-electric) · [peco electric](https://appshunter.io/ios/topics/peco-electric) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*