# Hawaiian Telcom Support — Network tests and ID verify > Network diagnostics and ID verification for Hawaiian Telcom customers. (iPhone/iPad app by Cincinnati Bell Inc.) - Source: https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974 (this page in markdown: same URL + `.md`) - Developer: [Cincinnati Bell Inc](https://appshunter.io/developer/657511229) - Category: Utilities - Price: Free - Rating: 1.50/5 from 4 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 53 MB - Languages: English - Released: 2019-08-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974/reviews.md ## What is Hawaiian Telcom Support? Hawaiian Telcom Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After a running your scan a Hawaiian Telcom Support agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us. This app is also used to verify your ID for billing, sales, and other account issues. Note: The location permission gives us access to additional network and WiFi data ## Key features - Network tests and diagnostics - Share test results with support - Identity verification for accounts - Access to additional network data via location permission ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974/reviews.md ### 1/5 — Great app if you like Nothing burgers *2022-08-20* This app doesn’t do anything. It has no options to do anything. Believe it or not, you are better off waiting on hold for three hours then using this app. ### 1/5 — Useless!! *2021-10-18* No way to open new ticket or do ANYTHING with this app- I’ve been HawaiianTelCom customer for 5decades - since CincinnatiBell took over - a NIGHTMARE!! Find anywhere else to go- ## Frequently asked questions about Hawaiian Telcom Support ### What is Hawaiian Telcom Support used for? Hawaiian Telcom Support is used to run network tests and diagnostics, and to verify your ID for billing and sales issues. The network test results can be shared with a support representative to help resolve your internet problems more quickly. ### Does Hawaiian Telcom Support have ads? No, Hawaiian Telcom Support does not contain advertisements. It is a free utility app designed to assist customers with technical support and account verification. ### What devices is Hawaiian Telcom Support available on? Hawaiian Telcom Support is available on iPhone and iPad devices. It is designed for users who need to troubleshoot their internet service or manage their account. ### How often is Hawaiian Telcom Support updated? The latest version of Hawaiian Telcom Support is 26.12.1, last updated on March 16, 2026. While the exact update frequency isn't specified, this indicates ongoing maintenance and development. ### What is the age rating for Hawaiian Telcom Support? Hawaiian Telcom Support has an age rating of 4+. This suggests it is suitable for users of all ages and does not contain content inappropriate for children. ### Why does Hawaiian Telcom Support need location permission? The location permission allows Hawaiian Telcom Support to access additional network and WiFi data. This enhanced data can be crucial for diagnosing complex network issues and providing more accurate support. ### What should I do after running a scan with Hawaiian Telcom Support? After running a scan, you should contact a Hawaiian Telcom Support agent to review the collected information. Sharing these results with a representative will help them diagnose and resolve your issue efficiently. ### What is the user rating for Hawaiian Telcom Support? Hawaiian Telcom Support has a user rating of 1.5 stars from 4 ratings. This indicates a low overall satisfaction among its current user base. ## Version history (last 5 releases) ### 26.14.0 — 2026-06-08 Bug fixes and performance improvements. ### 26.13.0 — 2026-05-11 Bug fixes and performance improvements. ### 26.12.1 — 2026-03-16 Bug fixes and performance improvement ### 26.6.0 — 2025-08-15 Bug fixes and performance improvements. ### 26.4.0 — 2025-07-17 Bug fixes and feature improvement. ## Apps similar to Hawaiian Telcom Support | App | Rating | Price | Category | | --- | --- | --- | --- | | [HT Internet SafeGuard](https://appshunter.io/ios/app/ht-internet-safeguard/id1460362450) | 4.7 (12) | Free | Utilities | | [Vyanet](https://appshunter.io/ios/app/vyanet/id6471565088) | 3.0 (8) | Free | Utilities | | [aXessPoint](https://appshunter.io/ios/app/axesspoint/id1560576506) | 1.4 (8) | Free | Utilities | | [Follow the Drop](https://appshunter.io/ios/app/follow-the-drop/id1475865715) | — | Free | Utilities | | [Hele](https://appshunter.io/ios/app/hele/id6444108643) | 2.7 (24) | Free | Utilities | | [Cutter Auto Care](https://appshunter.io/ios/app/cutter-auto-care/id1475634611) | 3.0 (2) | Free | Utilities | ## More apps by Cincinnati Bell Inc - [Connect Cincinnati](https://appshunter.io/ios/app/connect-cincinnati/id983420932) - [altafiber TV for iPad](https://appshunter.io/ios/app/altafiber-tv-for-ipad/id1179447094) - [altafiber TV for iPhone](https://appshunter.io/ios/app/altafiber-tv-for-iphone/id1179520730) - [My altafiber](https://appshunter.io/ios/app/my-altafiber/id1245014739) - [altafiber Password](https://appshunter.io/ios/app/altafiber-password/id1377304151) - [altafiber SafeGuard](https://appshunter.io/ios/app/altafiber-safeguard/id1377324494) All apps by Cincinnati Bell Inc: https://appshunter.io/developer/657511229 ## Related topics [hawaiian telcom support](https://appshunter.io/ios/topics/hawaiian-telcom-support) · [support@puxy.com](https://appshunter.io/ios/topics/support-puxy-com) · [hawaiian telcom](https://appshunter.io/ios/topics/hawaiian-telcom) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*