# HawaiiUSA FCU Mobile Banking — user reviews > 125 indexed App Store user reviews of HawaiiUSA FCU Mobile Banking by HawaiiUSA Federal Credit Union, rated 4.88/5 from 21,504 ratings. - Source: https://appshunter.io/ios/app/hawaiiusa-fcu-mobile-banking/id585767460/reviews - App overview in markdown: https://appshunter.io/ios/app/hawaiiusa-fcu-mobile-banking/id585767460.md - Rating breakdown: 5★ 18,116 · 4★ 1,630 · 3★ 268 · 2★ 40 · 1★ 44 ## What do users think of HawaiiUSA FCU Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Convenient mobile banking - 👍 Easy to use and navigate - 🔒 Secure and reliable - 💰 Helpful for managing finances - 🏠 Accessible without visiting branch **Cons** - 🐛 Crashes and glitches - ⏱️ Slow loading and sync times - 🔑 Login issues with fingerprint/face ID - 💳 Lack of credit card management features **Commonly reported bugs** - Transactions not showing up in a timely manner - Mobile deposit issues and delays - Inconsistent app performance after updates **Most requested features** - Ability to pay credit card bills through the app - Improved transaction categorization - In-app card controls (on/off, spending limits) - Instant push notifications for transactions ## Newest reviews (16 of 125) ### 4/5 — Deposit time *2026-07-30, version 4021.0.3* Faster deposits into checking ### 5/5 — 808 Banking *2026-05-23, version 4021.0.3* I love and support my local bank! Helps me on the mainland too when I call for help. ### 5/5 — Excellent *2026-05-22, version 4021.0.2* Awesome ### 5/5 — Convenient at its finest *2026-05-20, version 4021.0.2* Just easy access to my bank accounts ### 5/5 — Mahalo Nui Loa! *2026-04-08, version 4019.1.0* Easy to navigate ### 5/5 — Life Is Great *2026-03-18, version 4019.1.0* It makes life so simple and easy. The bank is a 19 minute walk from here, and I also love that as well. And the staff at the bank are over the top delightful. I feel so blessed living here. So close to everything. ### 5/5 — Amazing *2026-03-16, version 4019.1.0* Super easy to use, always there when i need it. ### 4/5 — Good but lacks details *2026-03-11, version 4019.1.0* Make account numbers for savings and checking visible in account details. Most of the other mobile banking apps have this feature. It is very convenient when making an external transfer or setting up a direct deposit. ### 5/5 — Saturday *2026-03-06, version 4019.1.0* I love that you guys are open Saturdays even for only half day ### 5/5 — Convenience *2026-02-27, version 4019.1.0* It’s so easy to do when you’re on the go so easy to maneuver ### 5/5 — Banking *2026-01-29, version 4019.1.0* It’s so convenient to use and helps to track down all transactions to your account. ### 4/5 — Good … and *2025-08-25, version 4018.0.2* The check deposit is very frustrating - the camera pics need to be completely perfect and one wrinkle on the check means you may have to take 100 photo attempts - it could be way better- let’s level that up @husafcu ### 5/5 — User Friendly *2025-08-19, version 4018.0.2* Application is intuitive and easy to use. It’s a great tool to track and manage your money. ### 5/5 — Account Access Anywhere *2025-06-25, version 4016.2.2* Interface design provides single screen views. User does not need to scroll left/right to see the desired content. Hot links are intuitive. Frankly, when I forget to make transactions from home, I can do so quickly from wherever I am. ### 5/5 — Time saver *2025-05-13, version 4016.2.2* Been using this app for many years now and it’s been a real time saver for me. No more lines and sitting in traffic, easy to check balances, make car payments, pay bills, transfers, etc. I hope this app never changes. It’s perfect the way it is. ### 5/5 — Banking *2025-05-04, version 4016.2.2* Excellent ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy *2026-08-09, version 4021.0.3* For the past week, whenever I try to view my account details, it displays a “can’t view my details” error message. Please fix this because it is very inconvenient. ### 1/5 — BS as of lately *2026-08-06, version 4021.0.3* For the past month I haven’t been able to view my accounts. It shows my balances but not the details. I keep getting “something is wrong”. Fix it already ### 1/5 — Used to work great *2025-10-17, version 4018.0.2* App used to work great. Every time you try to use mobile deposit, right at the last step where you submit your check the app constantly crashes. ### 1/5 — Awful *2025-10-07, version 4018.0.2* Trying to log in is a nightmare. Wants to verify you as a human but that widget always loops and times out ### 1/5 — Inaccurate *2025-03-28, version 4016.1.2* My balance is inaccurate all the time and will show different amounts that I know aren’t right. ### 1/5 — Worst Banking App *2025-01-31, version 4014.1.3* Out of all the banking apps I’ve used, this is by far and away the worst one. It crashes consistently, will take eons to load unless I refresh the app, and fail to read my checks for mobile deposit despite clear handwriting and proper backgrounds. I haven’t used the app once and been happy with it, even if its something as simple as checking my checking account. Switching banks would be more useful than continuing with this app. ### 1/5 — The WORST *2024-10-22, version 4014.1.3* This app is the worst! Every month and I mean truly every month I have to delete and reinstall this app to my phone at least once a month at most three times! ### 1/5 — What is this app for *2024-10-18, version 4014.1.3* Garbage. Can’t transfer without “oops something went wrong.” Can’t apply for a loan without the app freezing. Hot garbage. ### 1/5 — 🤬 *2022-10-11, version 4002.2.0* New app looks like some 🤬Millennial designed it. ### 1/5 — Useless *2021-12-28* No download the app everything breaks once they update it, charges show up late! You can pay ur cc bill and still says you owe after 2-3days then all of a sudden it shows up randomly 4-5days later, you can call there number and wait 30m-1hr for someone to answer, or go to there online chat and they will tell u call the bank number so you end up going in one circle hahaha not worth it. HAD THIS BANK 20+ years and only now they told me about there rewards program with debit card ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient *2026-07-13, version 4021.0.3* Easy and great online banking features I loved it! ### 5/5 — Amazing! *2026-06-19, version 4021.0.3* Love how easy and convenient it is! ### 5/5 — Banking face etc tgvrgg h w ex its Best *2026-06-16, version 4021.0.3* I love Hawaii USA Federal Credit Union. Credit Unions were developed for us, the people, not only businesses. Dad was in WWII brother in Vietnam jungle, so all of us here can rest and be assured they take good care of our money, our accounts, time deposits and pensions with better rates! ### 5/5 — The best way to fix all of your problems with your service 🌺🌺🌺🌺🌺🌺🌺🌺🌺❤️♥️ *2026-06-14, version 4021.0.3* Hawaii USA federal credit union sissy ### 5/5 — HIUS *2026-06-11, version 4021.0.3* I love that I don’t need to stand in line or rush to make sure I get to the bank before they close. This is so convenient. ### 5/5 — Awesome bank *2026-06-08, version 4021.0.3* Super simple banking made easy ### 5/5 — Mrs. cachola *2026-06-04, version 4021.0.3* Thank you. I had to cancel my card twice because of fraud your team was so helpful and told me there is a sister bank here in Florida. Their services were awesome. I was so relieved! I mean very caring. . Again thank you so so much. Mahalo! Ruth Cachola., ### 5/5 — Love it *2026-06-02, version 4021.0.3* Easy to use and so convenient ### 5/5 — Great app *2026-06-02, version 4021.0.3* User-friendly and I use it all the time for any type of banking that I need whether it’s transferring money from savings to checking and keeping track of my bills and seeing what’s being spent this app does a great job of that ### 5/5 — Love Hawaiiusa *2026-05-26, version 4021.0.3* They’re the best when i needed help during government shutdown --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*