# 小鳄鱼Hay — user reviews > 185 indexed App Store user reviews of 小鳄鱼Hay by Beijing Hailiao Technology Co., Ltd., rated 4.59/5 from 201,601 ratings. - Source: https://appshunter.io/ios/app/hay/id1548184995/reviews - App overview in markdown: https://appshunter.io/ios/app/hay/id1548184995.md - Rating breakdown: 5★ 2,591 · 4★ 240 · 3★ 123 · 2★ 88 · 1★ 328 ## What do users think of 小鳄鱼Hay? Overall sentiment: negative **Pros** - 🌍 Meet people from around the world - 🤝 Great way to make new friends - 🤩 Fun and engaging experience **Cons** - 💰 Excessive in-app purchases - 🤖 Presence of bots and fake accounts - 🔞 Inappropriate content and behavior - 🔒 Difficulty deleting account **Commonly reported bugs** - Frequent disconnections and timeouts - Inconsistent matching and video call functionality - Incorrect age displayed for some users - Inability to log in after reaching maximum login attempts **Most requested features** - Restore previous features like 'super messages' - Implement better age verification and restrictions - Add voice chat option - Provide more control over profile picture and filters ## Newest reviews (18 of 185) ### 4/5 — 至开发者一点建议 *2025-11-16* 好好的一个外国软件基本上全是中国人，然后就是色情和没有素质的男性真的很下头啊，一个个好像没有家教一样，建议官方增加一个语言监测功能，跟游戏里面不好的语言会直接屏蔽那样，然后进行警告，三次后禁止进行聊天，并随次数增加而提高禁止程度，最后这个软件还是挺好的，可以开拓眼界，与外界交流，希望这个软件越来越好 ### 1/5 — Region problem *2025-05-17, version 4.36.1* You guys just messed up everything by putting all of countries of a server together it was much better before when I have freedom to just select a country of my choice If you are not fixing this I am gonna uninstall this app forever ### 3/5 — Can't signup *2025-05-16, version 4.36.1* It just kiks you to the first screen when you attempt to Signup ### 1/5 — Account sign in issue *2025-04-29* It randomly logs me out of my account and makes me make a new one with the subscription that i paid for on the previous account i made that makes no sense now Im paying for something i cant use and have to add people all over again with a new account the support in app does not work and the contact email they don’t ever get back to you at all **Developer response:** Dear user, we are deeply sorry for your unpleasant experience. Staff do not have the authority to cancel our users' accounts, and the customer service system is always online, if you have any suggestions, please let us know at support@hay.fun so that we can make further improvements. Have a nice day! ### 1/5 — Price to high *2025-04-25, version 4.36.1* The application is great but now ya raised the price from $14 to $23 is crazy I might be undownloading it and telling other people not to download it ### 1/5 — Horrible *2025-04-19, version 4.36.0* This game was horrible someone told me to kill myself and my family ### 1/5 — Not sorry *2025-04-17, version 4.35.0* This app is so inappropriate don’t ever get it if you get it your must be stupid so many wierd people ### 1/5 — Bad updates go back to older version and they are getting money hunger *2025-04-07, version 4.35.0* 1. Why do I pay for 150 people to meet on gender filter 2.why do I need to wait 2 minutes to add people just to get skipped 3.why did yall remove the old add people filter without meet The good things is free calls unlike monkey ### 1/5 — Terrible updates *2025-03-29, version 4.35.0* You guys updates are always so bad why do i have to wait like 2 minutes until i can add someone as a friend? and in the latest update the region filter is gone. why? that’s what literally set this app apart from others because you could choose where you want to talk to people from. ### 1/5 — Updates always ruin product *2025-03-04, version 4.34.0* Everytime you guys update something you make it worse. It supposed to get better. And then you’re chatting with someone and a big banner on screen that doesn’t go away talking about pornography. Really ! ### 1/5 — Your app was glitching so I signed out *2025-02-22, version 4.33.1* There’s was no sign back in feature and I lost my 15 dollar subscription ### 1/5 — Very disrespectful app *2025-02-20, version 4.33.1* I join the app and I had people just very rude calling me old when there a bunch of idiots that are adults and they just very racist like can they fix this app where if your very rude a bot that can give you a warning for being disrespectful ### 1/5 — I don't understand *2024-12-01, version 4.31.1* Why are all Chinese people randomly selected? ### 1/5 — Scam *2024-11-11* This application will steal you money they will convince you to pay 4.99$ for week or 15$ month subscription for better service but they will restrict you 5 minutes after buying there services and ask you to pay 600 coins to unlock the app and most of the video calls doesn’t go more then 10 seconds There is many apps that provide better service DONT DOWNLOAD THIS APP ITS WASTE OF TIME AND MONEY **Developer response:** Dear. user, please note that any user on our app are free to chose end call previously. As for account ban, if you have any questions, we suggest that you can contact support@hay.fun ### 3/5 — This app is decent, but there is problem *2024-10-02, version 4.29.1* My Apple Pay currently doesn’t work I only have PayPal and Cash app so unfortunately I can’t make purchase I suggest you make it so you can make purchases with cash app. ### 1/5 — Ew disgusted *2024-09-19, version 4.28.0* The first like very first person i video chatted with on here was literally touching himself on video like what the actual heck i deleted it right after im disgusted ### 4/5 — ? the application is great. *2024-09-09, version 4.28.0* Please, is there a way for me to determine the age of new friends in order to get to know them? We need me this feature, the application is great. ### 1/5 — Latest update *2024-08-16, version 4.27.0* You guys just killed giraffe with this latest update. There’s no point of having a plus membership if you can’t message people. this is the beginning of the end mark my words your plus memberships are going to go down. Remember this comment. ## Most critical reviews (10 lowest-rated) ### 1/5 — 骂人 *2026-02-07, version 4.45.0* 这软件全是中国烂人 ### 1/5 — 莫名其妙就被封 *2025-12-24, version 4.44.0* 刚注册跟一个朋友聊的很好 突然就给账号封了 正常聊天为什么封我的账号？莫名其妙就封 重新注册一个也不可以 那你出这个软件给谁玩。。。真无语死了 ### 1/5 — Estafa/Fraud *2025-12-22* FORMAL NOTICE OF CANCELLATION AND DISPUTE This document serves as a formal notice to your company regarding the following: 1. Unauthorized recurring charges in the amount of $10 USD per week have been applied to my payment method in connection with a subscription that does not provide a clear, functional, or accessible method of cancellation. 2. This conduct may constitute an abusive and potentially fraudulent business practice under applicable consumer protection laws. 3. I hereby demand the immediate cancellation of any active subscription, the cessation of all future charges, and the refund of all improperly charged amounts. 4. If a satisfactory response is not received within 72 hours of receipt of this notice, I will proceed with the following actions without further notice: Initiate a formal chargeback with my bank or card issuer. Report this matter to payment processors, consumer protection agencies, and relevant regulatory authorities. Pursue additional legal remedies to recover funds and any damages incurred. This notice is provided in good faith as a final opportunity to resolve this matter prior to formal escalation. Sincerely. ### 1/5 — Bro, You Deserve Better Than This Scam *2025-11-30, version 4.43.0* Close it, keep your money, keep your dignity. You got this. ### 1/5 — Scam *2025-11-08, version 4.42.0* They be stealing peoples money ### 1/5 — 都是遇到男的都没有女的 *2025-10-17, version 4.42.0* 太拉垮了，遇到大部分都是男的，没有女的 ### 1/5 — 老亩没了 *2025-08-20, version 4.40.0* 我滴妈你们开发者能不能管一下里面这些骂人的，素质真的太好了，还tm搞宗族歧视，酸萝卜别吃 ### 1/5 — Scam *2025-08-16, version 4.40.0* This app is pure scam , I pay £11.99 for coin still doesn’t let me choose the gender and now block me I didn’t even chat to anyone , now they asking £11.99 to unblock me , pure scam ### 1/5 — Ridiculous *2025-07-12* You guys need to bring back the add button without having to wait to talk to someone for 2 mins And we should be able to text them from our history ???? It’s useless to have an option to even check our history since we can’t do anything about it And I’m pretty sure you guys ban people who are premium members on purpose so we can buy more coins and then the coins we do make from daily missions expire before we can even use them for anything!!! Please fix your app Thanks ### 1/5 — They ban premium members to make them keep paying. *2025-07-07* If you pay for the premium to filter your searches they periodically ban you for violating guidelines. Even if you do not. They have an appeal process but I’m not sure it does anything because it will say your appeal failed immediately. They basically force you to keep paying to use your premium subscription. They don’t actually review the appeals. ## Most praised reviews (10 highest-rated) ### 5/5 — 他的聲音真的很喜歡你 *2026-01-27, version 4.45.0* 我要跟他去吃 ### 5/5 — 强化个人信息保护与网络安全提示 *2025-12-03* 关于某应用存在风险的安全提示 近期有群众反映，某应用（Hay）存在低俗内容传播、个人信息泄露风险。该应用使用中，可能出现他人恶意暴露隐私部位、传播色情言论等违规行为，甚至存在非法窃取用户面部信息并在网络非法传播的。 1. 保护好个人信息安全避免泄露身份等敏感信息； 2. 遇网络低俗、信息窃取等违法违规行为，立即停止使用并保存证据，拨打110或向网络违法犯罪举报网站举报； 3. 增强个人信息保护意识，不随意授权应用获取敏感权限，共同维护安全清朗的网络环境。 ### 5/5 — 最牛逼的软件 *2024-04-30, version 4.22.0* 太牛逼了，这个软件 ### 5/5 — 劝女孩子别下载 *2024-04-04* 之前下载过，匹配到了五六个，都是国内的，匹配到国外的需要付费，在国内的当时不知道那些男的所说的“玩”是什么意思，有点良心的还会说未成年玩不了，没良心bt一点的就叫你玩游戏，输了就脱衣服，有被冒犯到😅 ### 5/5 — 私人软件 *2024-03-24* 不知道是弄的啥，里面的人没有素质 而且不知道什么时候开的订阅，每个月都在扣 还关闭不了 现在想注销微信也因为这个订阅关不了所以注销不了 私人软件不要下载！不要下载！不要下载 ### 5/5 — Great meeting new people *2024-01-13* Very fun I enjoy meeting new people, especially from a different country trying to learn their language and communicate by using hand, motions, and body emotions ### 5/5 — jaunita schumm *2023-07-16* The only way I could do this would have a few things in mind to make the house a better environment ### 5/5 — ivory stokes *2023-07-14* I’m so happy you found her I can’t even begin but you did the best for you I’m glad that she found a way and she found ### 5/5 — Damaris Grimes *2023-07-12* The only way I could see the picture is by looking in my phone to find it on the right hand corner ### 5/5 — Peggy Montgomery *2023-07-12* The only way I could see the picture is by looking in my phone to find it on the right hand corner and I --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*